{"id":11525,"date":"2020-06-19T13:51:42","date_gmt":"2020-06-19T12:51:42","guid":{"rendered":"https:\/\/www.emydex.com\/our-team\/"},"modified":"2026-06-23T11:58:54","modified_gmt":"2026-06-23T10:58:54","slug":"our-team","status":"publish","type":"page","link":"https:\/\/www.emydex.com\/us\/about-us\/our-team\/","title":{"rendered":"Our Team"},"content":{"rendered":"\n\n\t<h2>Our Team<\/h2>\n<h5>Ensuring product innovation, timely delivery &amp; extensive customer service<\/h5>\n<h6>\n\t\t\tOur Team\t<\/h6>\n<h2>\n\t\t\tDirectors\t<\/h2>\n\t<p>Bringing a wealth of industry knowledge &amp; business systems expertise.<\/p>\n\t<div id=\"awsm-team-7912\" class=\"awsm-grid-wrapper\">\n\t\t\n\t\t<div class=''>\n\t\t<div class=\"gridder awsm-grid drawer-style style-2 grid-3-col \">\n\t\t\t\t\t\t<div id=\"awsm-member-7912-50507\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-50507\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-50507\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2026\/02\/Matthias-Hoffmann.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Emydex Chairman<\/span><h3>Matthias Hoffmann<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7912-11585\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all awsm-307\" data-griddercontent=\"#awsm-grid-content-11585\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-11585\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2020\/06\/DAVID-1-500x500.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"DAVID MC\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Emydex CEO<\/span><h3>David McMahon<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7912-11577\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all awsm-307\" data-griddercontent=\"#awsm-grid-content-11577\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-11577\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2020\/06\/JAMES-1-500x500.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"JAMES\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Emydex Co-founder &amp; Product Director<\/span><h3>James Grennan<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"awsm-grid-expander style-1\">\n\t\t\t\t\t\t<div id=\"awsm-member-info-7912-50507\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-50507\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Emydex Chairman<\/span><h2>Matthias Hoffmann<\/h2>Matthias Hoffmann holds a degree in Mechanical Engineering and has extensive international leadership experience, with in-depth knowledge of optimising global production processes, lean operations, and quality management.\r\n\r\nHe joined BAADER as Chief Technology Officer in January 2025 and, since January 2026, has also assumed the role of Head of the Digitalization Division.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   <div class=\"awsm-social-icons\"><span><a href=\"https:\/\/www.linkedin.com\/in\/matthias-hoffmann-07890211b\/\" target=\"_blank\"><i class=\"awsm-icon-linkedin\" aria-hidden=\"true\"><\/i><\/a><\/span><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7912-11585\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-11585\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Emydex CEO<\/span><h2>David McMahon<\/h2><p>David has over 30 years\u2019 experience working with Irish Technology companies. He holds a Business degree from Trinity College Dublin, as well as an M.Sc in Information Systems from the London School of Economics. David originally worked for five years as an Information Systems Consultant with AHC Systems , an IT Consultancy company owned at the time by Emydex\u2019s present Chairman, Tony Connolly. After a year working as a Strategic Projects Manager with Vodafone Ireland, David went on to work for eight years as General Manager of Labyrinth Ltd, Ireland\u2019s leading web development agency at the time, later acquired by BT<\/p>\n<p>David joined Emydex Technology in 2009. He took over as Emydex CEO in 2010, when Emydex co-founder Redmond Burke retired. Since then David has overseen Emydex growth in company headcount to over 40 people, revenue growth of over 500% as well as the company\u2019s entry into new global markets including Africa, Australasia and North America.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   <div class=\"awsm-social-icons\"><span><a href=\"https:\/\/www.linkedin.com\/in\/davidjmcmahon\/\" target=\"_blank\"><i class=\"awsm-icon-linkedin\" aria-hidden=\"true\"><\/i><\/a><\/span><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7912-11577\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-11577\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Emydex Co-founder &amp; Product Director<\/span><h2>James Grennan<\/h2><p>James has over 20 years\u2019 experience in designing and implementing software solutions for food processing companies in Ireland and the UK. He holds an Electronic Engineering degree from Trinity College Dublin, where he specialised in Process Control Engineering as well as Computer Science.<\/p>\n<p>James joined Scanvaegt Ireland (now Marel) in 1993 where he worked as a software engineer and systems architect for over 7 years, designing and implementing software systems for food processing companies. He later worked with Case New Holland (CNH) for 4 years as the lead software developer on an Advanced Production Scheduling system. Spotting a gap in the marketplace, James with Redmond Burke established Emydex in 2004, building a brand new software platform specifically designed for the meat, fish and food processing industries.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   <div class=\"awsm-social-icons\"><span><a href=\"https:\/\/www.linkedin.com\/in\/james-grennan-36819125\/\" target=\"_blank\"><i class=\"awsm-icon-linkedin\" aria-hidden=\"true\"><\/i><\/a><\/span><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<input type=\"hidden\" name=\"shortcode\" id=\"atb-shortcode\" value=7912 >\n<\/div>\n\n<h6>\n\t\t\tOur Team\t<\/h6>\n<h3>\n\t\t\tDevelopment and Implementation\t<\/h3>\n\t<p>As Emydex Technical Director, James Grennan has technical oversight over a large team of experienced software developers, the bulk of whom have over 10 year&#8217;s relevant software programming experience in the Food Processing industry.<\/p>\n<p>For Emydex, staff retention is as important as staff recruitment! We work very hard in Emydex on maintaining a great company culture and positive morale, so that our software developers are committed to growing their career with Emydex.<\/p>\n<p>We offer our developers\u00a0all the specialist food industry knowledge that takes many years of working with Food Processing customers to acquire and learn.<\/p>\n<p>As Industry leaders in our chosen specialist field, our customers look to Emydex for the newest innovations and technologies and we strive to exceed their expectations. Our development team seek to constantly innovate and grow our software offering through documented R&amp;D projects, designed to deliver sustainable value to our customers, both existing and new.<\/p>\n<h6>\n\t\t\tOur Team\t<\/h6>\n<h2>\n\t\t\tBusiness Analysts\t<\/h2>\n\t<p>At Emydex, our Business Analysts play a pivotal role in translating operational challenges into tailored software solutions that drive efficiency and innovation across the Food Processing industry.<\/p>\n<p>Working closely with our customers, they map existing processes, capture system requirements, and identify opportunities to optimise workflows using Emydex technology. Their deep understanding of both industry operations and our software platform ensures every solution is practical, scalable, and aligned with customer goals.<\/p>\n<p>From project scoping to post-go-live enhancements, our Business Analysts provide the insight, structure and clarity needed to deliver successful outcomes, every time.<\/p>\n\t<div id=\"awsm-team-34373\" class=\"awsm-grid-wrapper\">\n\t\t\n\t\t<div class=''>\n\t\t<div class=\"gridder awsm-grid drawer-style style-2 grid-5-col \">\n\t\t\t\t\t\t<div id=\"awsm-member-34373-34391\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-34391\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-34391\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2025\/07\/Shane-mh-02-aus.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>General Manager \/ Business Analyst<\/span><h3>Shane Hayes<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-34373-34386\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-34386\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-34386\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2026\/04\/Robert-mh-02-irl.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Business Analyst \/ Project Manager<\/span><h3>Robert Tobin<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-34373-34397\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-34397\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-34397\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2026\/04\/Ladislav-mh-02-SL.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Business Analyst<\/span><h3>Ladislav Ondrejicka<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-34373-34403\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-34403\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-34403\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2026\/04\/Jayne-mh-02-nz.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Business Analyst<\/span><h3>Jayne McMillan<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-34373-51102\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-51102\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-51102\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2026\/04\/Tom-mh-02-us.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Regional Distributor<\/span><h3>Tom Tully<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"awsm-grid-expander style-1\">\n\t\t\t\t\t\t<div id=\"awsm-member-info-34373-34391\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-34391\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>General Manager \/ Business Analyst<\/span><h2>Shane Hayes<\/h2>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-34373-34386\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-34386\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Business Analyst \/ Project Manager<\/span><h2>Robert Tobin<\/h2><p>Robert Tobin is Business Analyst and Project Manager at Emydex, supporting customers in Ireland. <\/p>\n<p>He joined Emydex in 2025 and has a long-standing relationship with Emydex systems, having worked with them at Slaney Meats for eight years. He also brings over 24 years of experience as IT Manager at ABP Slaney, alongside running his own IT consulting company for over 15 years. <\/p>\n<p>During this time, Robert developed software and traceability systems for the food and transport industries and project managed the installation of an Emydex kill line. His deep familiarity with Emydex systems enables him to support customers in implementing effective, industry-focused solutions.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-34373-34397\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-34397\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Business Analyst<\/span><h2>Ladislav Ondrejicka<\/h2><p>Ladislav Ondrejicka is Business Analyst at Emydex, supporting customers across Ireland and Slovakia. <\/p>\n<p>He joined Emydex in 2023 and brings hands-on experience in the meat processing industry. He began his career on the factory floor at Dunbia in the UK, where he progressed from boning hall meat trimmer to IT Project Manager. <\/p>\n<p>During this time, he also supported the rollout of Emydex across multiple plants. With experience spanning both production and project management, Ladislav has a strong understanding of factory operations and the challenges faced by processors.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-34373-34403\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-34403\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Business Analyst<\/span><h2>Jayne McMillan<\/h2><p>Jayne McMillan is Business Analyst at Emydex, supporting customers in New Zealand. <\/p>\n<p>She joined Emydex in 2024 and brings nearly 30 years of experience with Alliance Group Ltd, where she held roles including Laboratory Manager, MES Project Manager and ERP Consultant. <\/p>\n<p>Jayne has developed strong expertise across operations, quality control and business management within the meat processing industry. In addition, she owns and operates a butchery business in New Zealand, giving her practical insight into both large-scale processing and retail butchery. <\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-34373-51102\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-51102\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Regional Distributor<\/span><h2>Tom Tully<\/h2><p>Tom Tully is Regional Distributor at Emydex, supporting the protein food processing industry with extensive experience across operations, financial analysis and Manufacturing Execution Systems. <\/p>\n<p>He brings over 38 years of experience in the protein food processing sector, with strong functional expertise across key areas of the business.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<input type=\"hidden\" name=\"shortcode\" id=\"atb-shortcode\" value=34373 >\n<\/div>\n\n<h6>\n\t\t\tOur Team\t<\/h6>\n<h2>\n\t\t\tDelivery\t<\/h2>\n\t<p>We at Emydex provide excellent customer account management process throughout each phase of a project, whether it be new or existing customer. This ensure the best expertise every time. Our delivery process is achieved through three team frameworks:- Product Development, Implementation and Support.<\/p>\n<h5>New customers<\/h5>\n<p>We work on initial requirements, continuing onto delivering fully developed solutions with continuous support from the support centre.<\/p>\n<h5>Existing customers<\/h5>\n<p>These processes continue when new features are required or where the decision is made to incorporate additional modules to their systems.<\/p>\n\t<h5>Product Development<\/h5>\n<p>Committed to delivering Innovative software products that are high Quality, Documented and Standardised.<\/p>\n<h5>Implementation<\/h5>\n<p>Providing software Solutions to our customers that are on Time, of a high Quality and meet with agreed Specifications.<\/p>\n<h5>The Support Centre<\/h5>\n<p>Delivering proactive, quality support to customers, throughout a product system life cycle.<\/p>\n\t<div id=\"awsm-team-7920\" class=\"awsm-grid-wrapper\">\n\t\t\n\t\t<div class=''>\n\t\t<div class=\"gridder awsm-grid drawer-style style-2 grid-5-col \">\n\t\t\t\t\t\t<div id=\"awsm-member-7920-11560\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all awsm-307\" data-griddercontent=\"#awsm-grid-content-11560\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-11560\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2020\/06\/Lorna-mh-03-irl.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Head of Project Management Office<\/span><h3>Lorna Daly<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7920-34361\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-34361\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-34361\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2026\/02\/Jennifer-mh-02-aus.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Project Manager<\/span><h3>Jennifer Tilly<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7920-34370\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-34370\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-34370\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2026\/02\/Felsi-mh-02-nz.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Project Manager<\/span><h3>Felsi Judith Lawrence<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7920-43258\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-43258\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-43258\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2026\/02\/Christi-mh-02-irl.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Delivery Manager<\/span><h3>Christi Du Pisanie<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7920-50503\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-50503\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-50503\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2026\/02\/Kate-mh-02-US.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Delivery Manager<\/span><h3>Kate Barrins<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"awsm-grid-expander style-1\">\n\t\t\t\t\t\t<div id=\"awsm-member-info-7920-11560\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-11560\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Head of Project Management Office<\/span><h2>Lorna Daly<\/h2><p>Lead by Lorna Daly. Lorna manages five separate\u00a0programming teams that work on the implementation of our core platform and modules for specific customer implementations. These teams will work to customise Emydex as per the specific business practices of our customers. They will integrate Emydex with our customer\u2019s financial\/ERP systems, link into factory floor hardware devices (new or existing), integrate to suppliers, customers or even 3rd party Government web services etc.<\/p>\n<p>Lorna joined Emydex in October 2011. She has over 5 years previous experience in Computer Services, having previously worked for IBM. Lorna obtained a Bsc in Business Computing from Athlone IT.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   <div class=\"awsm-social-icons\"><span><a href=\"https:\/\/www.linkedin.com\/in\/lorna-daly-21360646?originalSubdomain=ie\" target=\"_blank\"><i class=\"awsm-icon-linkedin\" aria-hidden=\"true\"><\/i><\/a><\/span><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7920-34361\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-34361\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Project Manager<\/span><h2>Jennifer Tilly<\/h2>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7920-34370\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-34370\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Project Manager<\/span><h2>Felsi Judith Lawrence<\/h2><p>Felsi Judith Lawrence is a Project Manager at Emydex New Zealand, supporting customers across both the North and South Islands. She works closely with customers, industry specialists and technical teams to deliver Manufacturing Execution System (MES) solutions tailored to the needs of major meat processors across New Zealand.<\/p>\n<p>With a strong background in IT project delivery and customer support, Felsi brings a collaborative and hands-on approach to managing complex projects, improving operational efficiency and enhancing traceability within processing environments.<\/p>\n<p>Felsi joined Emydex New Zealand in 2023 and is focused on building strong customer partnerships and delivering reliable, long-term outcomes through Emydex technology solutions.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7920-43258\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-43258\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Delivery Manager<\/span><h2>Christi Du Pisanie<\/h2><p>Christi Du Pisanie is Project Manager at Emydex, supporting customers across Ireland, Europe, the UK and Africa. She works closely with customers to implement new functionality and drive improvements that enhance the performance of their Emydex systems. <\/p>\n<p>Christi joined Emydex in 2025, bringing a background in software solution implementation, with experience in systems integration, customer support and project leadership.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7920-50503\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-50503\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Delivery Manager<\/span><h2>Kate Barrins<\/h2>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<input type=\"hidden\" name=\"shortcode\" id=\"atb-shortcode\" value=7920 >\n<\/div>\n\n<h6>\n\t\t\tOur Team\t<\/h6>\n<h3>\n\t\t\tSupport\t<\/h3>\n\t<p>Our dedicated 24\/7 support team ensure quick response times and even quicker solution delivery.<\/p>\n<p>We understand that every minute of downtime impacts business productivity so each step in our support process is designed with a view to sorting issues and queries quickly. The support team is dedicated to following up on helpdesk tickets logged, and proactively keeping our customers informed with progress reports and updates.<\/p>\n\t<div id=\"awsm-team-7928\" class=\"awsm-grid-wrapper\">\n\t\t\n\t\t<div class=''>\n\t\t<div class=\"gridder awsm-grid drawer-style style-2 grid-5-col \">\n\t\t\t\t\t\t<div id=\"awsm-member-7928-10881\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-10881\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-10881\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2025\/07\/hazel.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Head of HR, People and Culture<\/span><h3>Hazel Plunkett<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7928-11189\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all awsm-307\" data-griddercontent=\"#awsm-grid-content-11189\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-11189\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2025\/05\/ula-mh.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Office Administrator<\/span><h3>Urszula Stawicka<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7928-11293\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all awsm-315\" data-griddercontent=\"#awsm-grid-content-11293\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-11293\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"239\" height=\"239\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2020\/07\/Merlin-Support-e1621440805731.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Application Support Manager<\/span><h3>Merlin Joy<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7928-11541\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all awsm-315\" data-griddercontent=\"#awsm-grid-content-11541\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-11541\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"301\" height=\"301\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2020\/07\/Emydex-Team-Gallery-Alan-Doocey.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>2nd Level Support<\/span><h3>Alan Doocey<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7928-11533\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-11533\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-11533\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"301\" height=\"301\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2020\/07\/Emydex-Team-Gallery-23.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>2nd Level Support<\/span><h3>Luis Mendez<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7928-11549\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-11549\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-11549\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"301\" height=\"301\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2021\/01\/Arthur-Ivanov.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Customer Support<\/span><h3>Arthur Ivanov<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7928-10985\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all awsm-315\" data-griddercontent=\"#awsm-grid-content-10985\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-10985\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"301\" height=\"301\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2021\/07\/Carne-de-Vreede.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Customer Support<\/span><h3>Carne de Vreede<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7928-11041\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all awsm-307\" data-griddercontent=\"#awsm-grid-content-11041\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-11041\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2022\/06\/Inesh-Shanaka-head.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>Customer Support<\/span><h3>Inesh Shanaka<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7928-22797\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-22797\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-22797\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2024\/04\/Saffi-mh.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>2nd Level Support<\/span><h3>Saffi Muhammed<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-7928-51107\" class=\"awsm-grid-list awsm-grid-card awsm-team-item awsm-scale-anm awsm-all\" data-griddercontent=\"#awsm-grid-content-51107\">\n\t\t\t\t\t<span class=\"awsm-team-link-control awsm-grid-list-item awsm-grid-list-item-51107\">\n\t\t\t\t\t\t<figure>\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.emydex.com\/wp-content\/uploads\/2025\/05\/joshua-mh2.jpg\" class=\"attachment-awsm_team size-awsm_team wp-post-image\" alt=\"\" \/>\t\t\t\t\t\t\t<figcaption>\n\t\t\t\t\t\t\t\t<div class=\"awsm-personal-info\"><span>2nd Level Support<\/span><h3>Joshua Balsicas<\/h3><\/div>\t\t\t\t\t\t\t<\/figcaption>\n\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"awsm-grid-expander style-1\">\n\t\t\t\t\t\t<div id=\"awsm-member-info-7928-10881\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-10881\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Head of HR, People and Culture<\/span><h2>Hazel Plunkett<\/h2>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7928-11189\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-11189\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Office Administrator<\/span><h2>Urszula Stawicka<\/h2>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7928-11293\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-11293\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Application Support Manager<\/span><h2>Merlin Joy<\/h2>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7928-11541\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-11541\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>2nd Level Support<\/span><h2>Alan Doocey<\/h2>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7928-11533\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-11533\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>2nd Level Support<\/span><h2>Luis Mendez<\/h2><p class=\"p1\"><span class=\"s1\">Luis M\u00e9ndez L\u00f3pez joined the Emydex Support Team as a Software Development Intern. Originally from Ribadeo in Spain, Luis has been living in Ireland since 2006.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">He has previous support experience at HP and Ocuco, along with development and project management experience.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Luis holds a degree in Computer Science and a Masters in Project Management in Spain.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">He is currently completing a Higher Diploma in Software Development at Dublin Business School.<\/span><\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7928-11549\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-11549\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Customer Support<\/span><h2>Arthur Ivanov<\/h2>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7928-10985\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-10985\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Customer Support<\/span><h2>Carne de Vreede<\/h2>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7928-11041\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-11041\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>Customer Support<\/span><h2>Inesh Shanaka<\/h2>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7928-22797\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-22797\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>2nd Level Support<\/span><h2>Saffi Muhammed<\/h2>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"awsm-member-info-7928-51107\"  class=\"awsm-grid-expander style-2\">\n\t\t\t\t<div class=\"awsm-detailed-info\" id=\"awsm-grid-content-51107\">\n\t\t\t\t\t<div class=\"awsm-details\">\n\t\t\t\t\t\t<div class=\"awsm-personal-details\">\n\t\t\t\t\t\t\t<div class=\"awsm-content-scrollbar\">\n\t\t\t\t\t\t\t\t<span>2nd Level Support<\/span><h2>Joshua Balsicas<\/h2><p>Joshua Balsicas is .NET Software Developer at Emydex, supporting customers across North America. <\/p>\n<p>He works closely with the development team to design, enhance and deliver software solutions aligned with customer requirements, while maintaining the integrity of Emydex\u2019s core platform. <\/p>\n<p>Joshua joined Emydex in 2023 and, following the completion of his studies, progressed into a full-time role in 2025. <\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"awsm-personal-contact-info\">\n\t\t\t\t\t   \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t<\/div>\n\t\t<input type=\"hidden\" name=\"shortcode\" id=\"atb-shortcode\" value=7928 >\n<\/div>\n\n<h6>\n\t\t\tOur Team\t<\/h6>\n\n<h6>\n\t\t\tCareers\t<\/h6>\n<h2>\n\t\t\tWe are growing rapidly &#8211; Come join our team\t<\/h2>\n\t\t\t<a href=\"\/us\/careers-2\/\"  target=\"_self\">\n\t\t\t\t\t\t\tFind out more\n\t\t\t\t\t<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>Joshua Balsicas is .NET Software Developer at Emydex, supporting customers across North America. He works closely with the&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":46880,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-11525","page","type-page","status-publish","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our Team | About Us | Emydex Food Processing Software Solutions<\/title>\n<meta name=\"description\" content=\"We provide excellent customer account management process throughout each phases of a project, whether it be new or existing customers | The Emydex Team\" \/>\n<meta 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