Our Team

Ensuring product innovation, timely delivery & extensive customer service

Our Team

Directors

Bringing a wealth of industry knowledge & business systems expertise.

Emydex Co-founder & Product Director
James Grennan

Dr Norbert Engberg

Dr Norbert Engberg studied Mathematics and Economics in Hamburg. Before joining BAADER in 2019, he worked as a Managing Director in the food industry. He merged and reorganised companies, built up sales structures and implemented brands. Furthermore, he focused on efficiency and innovation in production. Being responsible for food processing teaches many perspectives. Dr Norbert Engberg has now found his passion in bringing his knowledge to solution development at BAADER.

Emydex Co-founder & Product Director

James Grennan

James has over 20 years’ experience in designing and implementing software solutions for food processing companies in Ireland and the UK. He holds an Electronic Engineering degree from Trinity College Dublin, where he specialised in Process Control Engineering as well as Computer Science.

James joined Scanvaegt Ireland (now Marel) in 1993 where he worked as a software engineer and systems architect for over 7 years, designing and implementing software systems for food processing companies. He later worked with Case New Holland (CNH) for 4 years as the lead software developer on an Advanced Production Scheduling system. Spotting a gap in the marketplace, James with Redmond Burke established Emydex in 2004, building a brand new software platform specifically designed for the meat, fish and food processing industries.

Emydex CEO

David McMahon

David has over 25 years’ experience working with Irish Technology companies. He holds a Business degree from Trinity College Dublin, as well as an M.Sc in Information Systems from the London School of Economics. David originally worked for five years as an Information Systems Consultant with AHC Systems , an IT Consultancy company owned at the time by Emydex’s present Chairman, Tony Connolly. After a year working as a Strategic Projects Manager with Vodafone Ireland, David went on to work for eight years as General Manager of Labyrinth Ltd, Ireland’s leading web development agency at the time, later acquired by BT

David joined Emydex Technology in 2009. He took over as Emydex CEO in 2010, when Emydex co-founder Redmond Burke retired. Since then David has overseen Emydex growth in company headcount to over 40 people, revenue growth of over 500% as well as the company’s entry into new global markets including Africa, Australasia and North America.

Our Team

Development and Implementation

As Emydex Technical Director, James Grennan has technical oversight over a large team of experienced software developers, the bulk of whom have over 10 year’s relevant software programming experience in the Food Processing industry.

For Emydex, staff retention is as important as staff recruitment! We work very hard in Emydex on maintaining a great company culture and positive morale, so that our software developers are committed to growing their career with Emydex.

We offer our developers all the specialist food industry knowledge that takes many years of working with Food Processing customers to acquire and learn.

As Industry leaders in our chosen specialist field, our customers look to Emydex for the newest innovations and technologies and we strive to exceed their expectations. Our development team seek to constantly innovate and grow our software offering through documented R&D projects, designed to deliver sustainable value to our customers, both existing and new.

Our Team

Business Analysts

At Emydex, our Business Analysts play a pivotal role in translating operational challenges into tailored software solutions that drive efficiency and innovation across the Food Processing industry.

Working closely with our customers, they map existing processes, capture system requirements, and identify opportunities to optimise workflows using Emydex technology. Their deep understanding of both industry operations and our software platform ensures every solution is practical, scalable, and aligned with customer goals.

From project scoping to post-go-live enhancements, our Business Analysts provide the insight, structure and clarity needed to deliver successful outcomes, every time.

General Manager / Business Analyst
Shane Hayes

Latso — Business Analyst
Ladislav Ondrejicka

General Manager / Business Analyst

Shane Hayes

Robert Tobin

Business Analyst

Ladislav Ondrejicka

Business Analyst

Jayne McMillan

Our Team

Delivery

We at Emydex provide excellent customer account management process throughout each phase of a project, whether it be new or existing customer. This ensure the best expertise every time. Our delivery process is achieved through three team frameworks:- Product Development, Implementation and Support.

New customers

We work on initial requirements, continuing onto delivering fully developed solutions with continuous support from the support centre.

Existing customers

These processes continue when new features are required or where the decision is made to incorporate additional modules to their systems.

Product Development

Committed to delivering Innovative software products that are high Quality, Documented and Standardised.

Implementation

Providing software Solutions to our customers that are on Time, of a high Quality and meet with agreed Specifications.

The Support Centre

Delivering proactive, quality support to customers, throughout a product system life cycle.

Head of Project Management Office
Lorna Daly

Delivery Manager

Cody Musclow

Head of Project Management Office

Lorna Daly

Lead by Lorna Daly. Lorna manages five separate programming teams that work on the implementation of our core platform and modules for specific customer implementations. These teams will work to customise Emydex as per the specific business practices of our customers. They will integrate Emydex with our customer’s financial/ERP systems, link into factory floor hardware devices (new or existing), integrate to suppliers, customers or even 3rd party Government web services etc.

Lorna joined Emydex in October 2011. She has over 5 years previous experience in Computer Services, having previously worked for IBM. Lorna obtained a Bsc in Business Computing from Athlone IT.

Delivery Manager

Cody Musclow

Project Manager

Jennifer Tilly

Project Manager

Felsi Judith Lawrence

Christi Du Pisanie

Our Team

Support

Our dedicated 24/7 support team ensure quick response times and even quicker solution delivery.

We understand that every minute of downtime impacts business productivity so each step in our support process is designed with a view to sorting issues and queries quickly. The support team is dedicated to following up on helpdesk tickets logged, and proactively keeping our customers informed with progress reports and updates.

Customer Support

Head of HR, People and Culture
Hazel Plunkett

Head of HR, People and Culture

Hazel Plunkett

Office Administrator

Urszula Stawicka

Application Support Manager

Merlin Joy

2nd Level Support

Alan Doocey

2nd Level Support

Luis Mendez

Luis Méndez López joined the Emydex Support Team as a Software Development Intern. Originally from Ribadeo in Spain, Luis has been living in Ireland since 2006.

He has previous support experience at HP and Ocuco, along with development and project management experience.

Luis holds a degree in Computer Science and a Masters in Project Management in Spain.

He is currently completing a Higher Diploma in Software Development at Dublin Business School.

Customer Support