Our Team
Directors
Bringing a wealth of industry knowledge & business systems expertise.
Dr Norbert Engberg
James Grennan
David McMahon
Our Team
Development and Implementation
As Emydex Technical Director, James Grennan has technical oversight over a large team of experienced software developers, the bulk of whom have over 10 year’s relevant software programming experience in the Food Processing industry.
For Emydex, staff retention is as important as staff recruitment! We work very hard in Emydex on maintaining a great company culture and positive morale, so that our software developers are committed to growing their career with Emydex.
We offer our developers all the specialist food industry knowledge that takes many years of working with Food Processing customers to acquire and learn.
As Industry leaders in our chosen specialist field, our customers look to Emydex for the newest innovations and technologies and we strive to exceed their expectations. Our development team seek to constantly innovate and grow our software offering through documented R&D projects, designed to deliver sustainable value to our customers, both existing and new.
Our Team
Business Analysts
At Emydex, our Business Analysts play a pivotal role in translating operational challenges into tailored software solutions that drive efficiency and innovation across the Food Processing industry.
Working closely with our customers, they map existing processes, capture system requirements, and identify opportunities to optimise workflows using Emydex technology. Their deep understanding of both industry operations and our software platform ensures every solution is practical, scalable, and aligned with customer goals.
From project scoping to post-go-live enhancements, our Business Analysts provide the insight, structure and clarity needed to deliver successful outcomes, every time.
Shane Hayes
Robert Tobin
Ladislav Ondrejicka
Jayne McMillan
Our Team
Delivery
We at Emydex provide excellent customer account management process throughout each phase of a project, whether it be new or existing customer. This ensure the best expertise every time. Our delivery process is achieved through three team frameworks:- Product Development, Implementation and Support.
New customers
We work on initial requirements, continuing onto delivering fully developed solutions with continuous support from the support centre.
Existing customers
These processes continue when new features are required or where the decision is made to incorporate additional modules to their systems.
Product Development
Committed to delivering Innovative software products that are high Quality, Documented and Standardised.
Implementation
Providing software Solutions to our customers that are on Time, of a high Quality and meet with agreed Specifications.
The Support Centre
Delivering proactive, quality support to customers, throughout a product system life cycle.
Lorna Daly
Cody Musclow
Petra Kealy
Jennifer Tilly
Felsi Judith Lawrence
Our Team
Support
Our dedicated 24/7 support team ensure quick response times and even quicker solution delivery.
We understand that every minute of downtime impacts business productivity so each step in our support process is designed with a view to sorting issues and queries quickly. The support team is dedicated to following up on helpdesk tickets logged, and proactively keeping our customers informed with progress reports and updates.
Our Team
Support
Hazel Plunkett
Urszula Stawicka
Merlin Joy
Alan Doocey
Luis Mendez
Arthur Ivanov
Carne de Vreede
Inesh Shanaka
Franzreved Vendiola
