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Klein Karoo RSA

4th June 2020

Home / Customers / Klein Karoo RSA

4th June 2020

Klein Karoo Case Study

Ostrich
South Africa

The organisation most of the world's Ostrich products

Poultry Industry
South Africa | Africa
Multi-Site

Established in 1985, Klein Karoo is the world’s largest Ostrich processor, producing 65% of all Ostrich-related products found on international markets. Klein Karoo represents more than 800 local farmer members, and produces ostrich meat, leather and feathers.

Klein Karoo supplies Ostrich meat, including the famous ‘fan fillet’ to the local South African market - as well as to a growing number of export markets including the UK, Denmark and Sweden. Here Klein Karoo’s pre-grilled Ostrich meat is today available in five of the largest retailers in Europe.

Klein Karoo were looking for a factory floor software solution to replace their existing production control systems and also requested a centralised enterprise system in order to maintain one “single version of the truth”.

The system they sought also needed to be agile and flexible so as to allow for scale and speed to incorporate business change such as acquisitions.

Working in conjunction with a South African Industrial Engineering Company (iPlan Global), Klein Karoo invited Emydex to tender in July 2015, for a factory floor software solution to replace their existing production control systems that were deemed to be end-of-life. Klein Karoo sought to adopt a “leapfrog” strategy in the selection of their new software system i.e., a technological solution appropriate for 2016 and beyond.

They also requested a centralised enterprise system in order to maintain one “single version of the truth”. Finally, the system they sought needed to be agile and flexible so as to allow for scale and speed to incorporate business change such as acquisitions.

Emdyex Client Logo Klein Karoo
What Klein Karoo Says

"The operators at both Graaff-Reinet and Swellendam had a positive experience with Emydex. The users at Swellendam saw the screens for the first time on the morning of go-live, and had no major issues transacting. The Emydex developers were very helpful during their visit and didn’t shy away from finding on-site solutions or the long hours."

 

Lezanne Bezuidenhout, Project Manager, Klein Karoo

Challenge

  • Existing system reached end-of-life
  • Not supported
  • Inaccurate inventory data from the data collection system
  • De-centralised system - no one source of the truth
  • No integration to external systems
  • Poor usability & user acceptance

Solution

emydex-customer-klein-karoo

Outcome

  • Simpler & Faster system to use
  • Embraced & adopted by operators
  • Eliminated manual work
  • Reduced human error significantly
  • Central label management with previews
  • Recipe system ensures consistency & quality of recipe formulations
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