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Forresters takes off

How a family business scaled up to become an industry powerhouse

When independent, family-owned business Forresters wanted to take the business to the next level, they turned to Emydex and we were with them every step of the way.

Meet the client

Established in 1972 and based in Cheshire, Forresters is one of the largest suppliers of cooked, raw and coated poultry in the United Kingdom. The company supplies retailers, food services, pub retailers, manufacturers and catering butchers with a variety of frozen and chilled branded and own label chicken products.

The opportunity

Forresters had the expertise, the market and the reputation to help them to take the business to the next level. The issue was with operations and one of the biggest hurdles was the fact that their existing production and billing systems were built in-house and not integrated to their back-office ERP system. In practical terms, the production lines couldn’t handle any more as they were currently configured.

Maintaining and updating the systems was costly with little support, resulting in an over-reliance on a few key individuals. In addition, Forrester’s was unable to report in real-time on their daily production, stocks, traceability, yields and costs.

What we did

Forresters managers and Emydex specialists worked closely together to work out how to blend the best technology with the company’s own expertise to create an operation that could upscale as needed. Forresters commissioned Emydex to develop a production management and traceability reporting system which would operate on the shop floor and in the back-office for data maintenance, analysis, trending and reporting.

We began with phase one which was the installation of our packing and processing module on a dozen shop floor weigh-price labelling packing terminals. The Emydex weighing and labelling software system for finished products features easy-to-use label design, compliant with all EU regulations.

With that up and running we moved on to phase two which covered the roll-out of a factory-wide solution that covered the entire line. It was designed to give full traceability from start to finish, from intake of the raw material by purchase order, defrosting, cooking, production work orders, marination, packing, analysis by retail line, full stock, yield and dispatch control and then on to Sage 200 accounts for invoicing.

Vision System

A part of the project which was not in the original scope was the introduction of a Keyence vision system and barcode reader, that we fully integrated into Forresters’ Emydex solution. The Emydex software communicates with the Keyence vision and barcode reader, automatically checking for the correct batch number, use by date, product code, label layout / structure and barcodes on packs as they move down the packing line. If they are as they should be, the system triggers the printing of the correct box label for the product, rather than requiring the operator to press a button to print it. If either the label or barcode is incorrect, the Emydex system lets the operator know. The benefits of this system include more accurate product labelling, with less errors and potential recalls.

The results

This system is now live on the factory floor, door-to-door including all of Forresters fixed weight lines. The biggest and most immediate benefit of the new Emydex system is the reduction of manual input which has eliminated the risk of human error. Packing is now fully automated and labels are printed automatically when the correct number and type of packs are in the box, saving time, resources and money.

Forresters now has complete visibility over their entire production management process. They are no longer reliant on key individuals to manage in-house systems and they have a full support team on hand should any issues arise.

Most importantly, the Emydex system provides management and supervisors with real-time and accurate reporting on factory stocks, production, as well full traceability reports.

Profitability is up, human error has been eliminated and the factory has scaled up as a direct result of the improvements in efficiency and production brought about by the Emydex solution.

Commenting shortly after go-live Heidi Dilliway-Nickson, Director with Forresters said “the Emydex system is very efficient, easy to operate and works well for us. The full traceability we have gained saves masses of time - what used to take the QA department days to analyse is now instant. Emydex never say they can’t do something: they’ll listen and go away and come back with an answer, they always find a way.”

John Acornley, Finance Manager with Forresters added “We packed over one million packs last week and we have thirteen production lines where we used to have two: the company has expanded massively, and we couldn’t have done it without the Emydex system in place. It helps us to drill into products and see what’s happening in real-time, following every chicken through every step and that means stock rotation is perfect, quality is perfect. That means we can see issues and potential problems and react before they have an impact. The savings in time and paperwork alone have made it all worthwhile and the traceability reporting is brilliant – we can make important decisions on the fly. QMS is coming soon and will replace the last troublesome bits of paperwork in the factory.”

What’s next?

Next comes the QMS system and rolling out the solution to the factory’s remaining multi-pack lines.

For more on Emydex’s Quality Management system, read:

 

Electronic Quality Management Systems for the Food Industry

 


or contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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When an innovator works in partnership with a leader

What happens when an innovator works in partnership with a leader.

A new Emydex system has helped production run a lot smoother for Danish Crown subsidiary KLS Ugglarps in Hörby, Sweden

A blue-chip client

When Danish Crown approached Emydex about designing and implementing a kill line system on a pilot basis for their plant in Hörby, naturally we were very interested in talking to them.

After all, Danish Crown is one of Europe’s largest meat processing companies and the world’s largest pork exporter. As a group it is involved in a long list of other food products with subsidiaries that include a number of very well-known names in the industry: Friland, KLS Ugglarps, Scan-Hide, Tulip Food Company, Tulip Ltd (UK), Sokolow, Dat-Schaub, ESS-FOOD and WestCrown.

Danish Crown was established in 1887 by Denmark’s first co-operative meat company and today has market access to more than 130 countries around the world. It has sites spread across 10 countries in mainland Europe, the UK and most recently China. Working with this blue-chip organisation presented a great opportunity for Emydex.

The pilot site

The pilot site was the operation in Hörby, Sweden and the brief was to create a modern factory floor IT system that was both highly-configurable and flexible that Danish Crown could potentially roll out across multiple production sites within the group

A challenge for Danish Crown was that through acquisition of processing plants around the globe, their factories use various software solutions of different origin and version, which were difficult to for their Global IT team to manage, as they weren’t integrated, and so some factories were not running as efficiently as they could be.

How we approached it

We assembled a project team of Emydex solution engineers and managers working in Dublin and Danish Crown’s central IT team working in Denmark and they collaborated to commission and configure a state-of-the-art Emydex software solution for the Hörby plant.

The new system featured a number of Emydex modules including Beef and Lamb Kill Line, Primary Packing and Processing, Yield Reporting, Carcass Management and Order Processing/ ERP Integration.

One of the more important elements we had to include was integrating with the Swedish Central Animal Database (CDB) which enables files sent by the government listing every live beef animal to be imported into Emydex. When animals are entered at the stables as they arrive at the factory, their ear tags can be validated against the central database.

Going live

We were ready to launch phase one within 5 months of contract signing, and in January 2019 the collective team from Ireland and Denmark met at the Swedish plant, to prepare for and go-live with the new Emydex system. The implementation went very smoothly thanks to rigorous testing and preparation.

The results

Hörby now has a robust factory floor solution and the most immediate result has been increased productivity for KLS Ugglarps and Danish Crown. “With the new Emydex system one of the added benefits is that it enables vet inspections all along the kill line in real-time. Hide processing has increased visibility and carcass intake is smoother via ASN or parse barcodes which eliminates onerous data entry” said Shane Hayes, Business Analyst/Technical Sales with Emydex

In other’s words

Speaking shortly after the Emydex system go-live in Hörby, Henrik Frøsig, Director, Solutions & Innovation, Global IT, Danish Crown commented,

“From day one we were able to slaughter and process more animals than usual. The kill line didn’t stop as it usually might, and everything was more stable and more efficient from the get-go. Our operators are very pleased with the solution… it has a nice interface and does its job very well. They didn’t need much training at all because the screen tells everyone what they need to do and when.

Efficiency and ease of use is why I recommended it to our other facilities around the world. Plus Emydex service is very good, they react very well to our requests and are getting better and better at what they do as they scale up with us. They listen, respond and react and that’s why we are taking them out of the pilot phase and into our group operations worldwide.

(It is) a good system with a great overview with all the information we need at our fingertips. Inventory overview, for example, is now an easy thing for everyone to see immediately. Emydex gives us data we never really had access to and that means innovation and growth is coming to us too, bringing maturity to our own factory here.”

What’s next?

The next stage of the project will include rolling out the Hörby solution to the other six sites in Sweden and then approach Danish Crown’s global network of sites.

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Coldstore Management systems for 3 South African Customers

Following on from previous successful implementations in Southern Africa, together with Summit Process Solutions, Emydex has rolled out three additional cold store projects for three new customers in South Africa.  These include the Emydex Cold Store Warehouse Management System to QK Cold Store South Africa, located in Johannesburg, as well as to Table Bay Cold Storage and GPS Food Group RSA, both located in Cape Town. Over the past 18 months, the Emydex development team have added new functionality to the Cold Store module such as a Web Client, Stock Maps and EDI Integration.

QK Cold Stores

QK Cold Store SA offers a wide range of solutions from case picking to blast freezing, tempering, re-palletising and container loading on the deck, as well as offering a primary transport solution.

QK Cold Store SA had a requirement for a Full Warehouse Management System, capable of covering their four operational warehouses.

In phase one, Emydex implemented its Warehouse and Production Management modules, providing QK SA with a full solution from intake right through to dispatch. The project went live in October 2017, streamlining its operational processes. They now have functionality for operators to use handheld scanners to catch all movements of stock in real-time, allowing them to track all stock in their Cold Stores.

Further phases are scheduled for 2019 and will include integrating with customers’ systems, through EDI functionality, giving customers more visibility over stock sent to QK, stock being held in the Cold Store and stock that has been dispatched, in real-time.

GPS Food Group RSA

GPS Food Group provides sales, marketing, and stock control services from the UK for the sale of BMC, MeatCo and additional customer products in Europe.

GPS Food Group UK, an existing Emydex client, acquired a facility in Cape Town, with plans to build a Cold Store and later extend to a Value-Added Processing Plant.  GPS approached Emydex in 2017 to advise of the project requirements which were to be broken into two phases.

Phase one of the project kicked off with Cold Store functionality including stock intake, SDA Warehouse functionality, Dispatch and Client Invoicing. Later in the year phase two began, implementing the Emydex Production and Traceability reporting modules which covers their Value-Added processing operations in the same plant. This included adding functionality to cover 3rd party raw materials intake, de-boxing, de-frosting, processing, ingredients dispensing, recipe formulation, tumbling & injecting, cooking, packing, order picking and dispatch, all with full product traceability and yield monitoring.

Web Client – Distribution Warehouse System

Emydex, in conjunction with cold store customers in Southern Africa, developed a web interface that links directly to the Emydex customer database.

As a part of the DWS application, customers will be able to create Advance Shipping Notes (ASN) remotely. These ASN’s are then able to be allocated to a purchase order and will help to eliminate human error and increase the efficiency of the intake process at the Cold Store.

Additionally, their customers will also be able to create dispatch orders remotely, enabling them to create work orders, directing the cold stores to dispatch products. These work orders specify which product, how many, when and what destination the product is to go to.

As well as this, their customers can drill down into their stock that is on-site, enabling them to look at quantity of product(s) they have, batch numbers and other relevant traceability information. Emydex will also be implementing functionality to allow their customers to put product onto Quality Control hold, meaning that when a recall occurs product can be put on hold instantly and remotely as required.

Stock Maps

Some of the Cold Store systems delivered also include the latest version of Emydex’s Stock Maps functionality, enabling Cold Stores to view and search against a visual representation of their stocks, by drilling down through areas and warehouse locations, and interrogating stock via graphical views of racks, rows and bays. This latest version of Emydex Stock Maps system enables Emydex customers to configure, build and maintain Stock Map views themselves in-house via an easy-to-use Stock Map configuration editor. This allows the virtual representation of the cold store to be able to mimic the physical layout of the customers actual warehouse.

EDI Integration

Customer files containing high levels of detail of stock sent to the cold stores, are imported into Emydex, in order to let managers, see purchase orders, inventory levels and product details such as quantity and weight coming into the Cold Stores. Operators can validate that they’ve received the correct stock using handheld scanners, which feeds the information back into Emydex, speeding up the process of data exchange and eliminating the need for paperwork or phone calls.

Summit Process Solutions Hardware & Aftersales Support

Together with SPS’ industrial waterproof hardware such as the reliable PT9000 – 17” Touch Screen Waterproof Shop Floor Computer and Industrial Stainless-Steel Smart Scales, integration is seamless and simplifies while speeding up operations to our customers’ maximum benefit.  SPS have been a loyal partner when it comes to supplying either – hardware, training of customers, aftersales service or supplying of relevant information, to Emydex and its customers and always puts service first.

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Harvey Beef live with Emydex in Western Australia

In operation since 1919, Harvey Beef is located in the town of Harvey, south of Perth in Western Australia. Part of Harvest Road Group and privately owned by the Minderoo Group, Harvey Beef is Western Australia’s leading beef processor. Stretching across 1.2 million hectares of pastoral farmland, Minderoo cattle stations are dedicated to producing high quality beef for both domestic and export consumption.

Harvey Beef were previously using a legacy factory floor software system comprising a number of software modules including data capture, labelling and 3rd party barcode scanning, that were integrated to their back-office Microsoft Dynamics Nav ERP system.

Full end-to-end Factory Floor Processing System

Due to the aging of the current system, difficulty of upgrading, and rapid growth within the business, a review was undertaken to determine the best course regarding their future IT systems, whether to upgrade or invest in a new system. Opting for the latter option Harvest Road, in December 2017, invited Emydex to submit a proposal to supply and implement a software system which would improve their ability to address their current issues and support growth plans. After the publication and evaluation of an RFP, and a competitive tender process, Emydex was selected to provide the full end to end factory floor processing system, in tandem with Empired being selected to implement Nav 2018 as their choice of back-office ERP system to cater for Harvest Road’s core financials and non-meat inventories.

The key objective of the project was to deliver an integrated system where data is entered only once, with users having access to real time, accurate inventory. Visibility of information across the organisation, along with visibility of stock produced to orders and availability of stock for dispatch, were all key requirements. The system also needed to be able to support new and changing business requirements, increase productivity, reduce inefficiency, and facilitate options for automation and cost savings.

Front row (L-R) - Ian Carson, Emydex Australia, Heather Humphreys, the Minister for Business, Enterprise and Innovation, & Wayne Shaw, General Manager Harvey Beef, signing contracts. Back row (L-R) Kevin Sherry Executive Director Enterprise Ireland and David Eccles, Director Enterprise Ireland A/NZ, were present in Australia for the signing.

The project schedule was spread over five separate phases covering Cattle Processing Line and Payments, Boning Hall and Finger Scanning, Warehouse Management and Nav Integration, Retail Ready and Production Planning.

Kill Line and Payments

Phase one went live in June 2018 and comprised Kill Line and Payments including Livestock Delivery. This automated process allows livestock to enter through an RFID gate and to be scanned into the Emydex kill line system. NVD (National Vendor Declaration) details are recorded and links lot details to appointments, providing traceability and consistency of data from appointments through to grading and payments.

Commenting soon after the kill line go-live in June 2018, Wayne Shaw, General Manager of Harvey Beef said “I think we can say the kill line go-live went pretty well. On week 1, we achieved within 100 head of our maximum capacity which is a good effort for a change this big. The staff are very positive with the result. Everyone can see it is a better system. By weeks end the system was having no negative impact on throughput speed with the kill line system operating at speed, and operators up to speed with using it. Overall a great outcome.”

Boning Hall System

Work on Phase two of the Emydex project commenced soon after, with a subsequent go-live in September 2018, that consisted of Boning Hall, covering Carcass Management and Packing & Processing.  As part of this implementation phase BRI (Boning Room Input) delivers better control over which carcases go into each Boning Work Order (WO). The WO has a set of Rules each carcass must adhere to to be eligible for the Work Order. This gives more control to the planner on what is required for the Work Order.

Warehouse Management and Dispatch

Most recently Phase three of the project, the largest phase of functionality delivered to date, went live in January 2019 and included Warehouse Management, Dispatch as well as Dynamics Nav 2018 Integration. This project phase also delivered intake of third-party raw materials, transfer between internal entities in Harvest Road, transfer out to Cold Stores, and the ability for the Cold Store to dispatch on behalf of Harvest Road. It also included BSM (Buy, Sell, Move) integration, reducing manual entry for producing export documentation.

Commenting on the Phase 3 Go-Live,Wayne Shaw from Harvest Road said  “The feedback has been positive. The rollout has gone better than expected, and I have had a lot of positive comments about functionality being really good. BSM Integration is saving a lot of time that previously was spent manually entering information into BSM, so the integration back and forth between the two systems has saved a lot of time and is a real plus. The scanning inventory in real-time has meant that stocks are correct, which is also saving on average, four hours a day. The feedback on the sales functionality is very positive, with users saying it has exceeded expectations. So well done. The team has done a great job.”

Upcoming Phases

The next phase of the Emydex project beginning shortly, is Retail Ready, which will see the Emydex Retail Packing Software module being implemented. This will be followed by the final phase, Production Planning, which will begin later in the year.

Commenting on the project phases delivered to date, Lorna Daly, Head of Emydex Australia operations said “Following the Emydex roll-outs over the course of 2018 and early 2019, Harvest Road today have a robust end-to-end Factory Floor data capture system that delivers data on-time and accurately. They have more control over data going through the kill line as data is consistent between appointments, delivery and graded information. Real time data for inventory, yields and market pricing, allows for better decision making and view of stock coming close to being out of date. This has led to increased confidence in key metrics, such as stock on hand. Staff now have a modern system and direct access to data, meaning Traceability reports are easy and quick to run.”

 

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Electronic Quality Management Systems for the Food Industry

Quality Management Systems (QMS) are essential in each sector of the Food Industry, to ensure safe, quality food for the consumer. Food Safety and Quality audits are commonly used across the food industry to evaluate management systems, obtain certification from certain food and quality standards, assess the conditions of premises and products, and so on.

More and more Food Processing Plants are adopting Electronic Quality Management Systems to enhance their competitiveness on the global market and in response to growing pressure for consistent product quality, as well as the need for companies to demonstrate their quality management practices in order to meet the requirements of both legislation and the quality assurance practices of their customers.

After two years of continuous development and testing with significant input and validation from some of our largest food processing customer, Emydex in April 2018 released their Version 5 Electronic Quality Management System for Meat, Fish and Food Processors. The new Emydex EQMS stores all quality data in one centralised location, whether hosted in the cloud or installed locally on premise, depending on customer preferences.

The system provides Quality and Technical managers with accurate and holistic view of all Quality metrics and performance data as it happens in real-time across the organisation.

One core feature of the system is the ability to build and run in-house configured Quality checks and audits (workflows). By ‘in-house’ we mean QC workflows designed and built by QC staff, not the organisation’s in-house IT department. QC workflows are a series of Quality checks, questions and processes all wrapped into one.

The workflow builder offers QC users the ability to add conditional pathways, whereby the following questions presented are based on previous answers received from the operator i.e., if answer is A then 1, if B then 2. It also offers the ability to raise and track completion of follow up actions arising during audits and quality checks via email notifications. Any quality workflow in the system can be allowed to run at any time or can operate to a pre-defined schedule e.g., a pre-operation check, post-operation check or interval production check every two hours.

There are a number of major benefits arising from creating and assigning pre-defined schedules to QC workflows, including allowing management to identify when a QC workflow was:

  1. Missed
  2. Not started or completed on-time
  3. Completed in a time much faster than the average taken by other QC users, indicating that perhaps the survey was completed without adequate care and attention.

There are no hiding places in summary. The system also provides users with the option to indicate the reason why the check was missed, and automatically triggers follow up actions.

The Emydex EQMS provides the ability to create an electronic view (‘grid view’) for QC operators and managers to review and analyse QC data captured on the plant floor in detail. It also provides the option to generate in-house designed formatted reports that can be saved as a PDF, printed or sent to 3rd Parties, Auditors or emailed internally.

Additionally the system includes a fully functional document management and version control system, meaning documents can be uploaded to the EQMS system and readily made available to users as they complete workflows eg. retrieving details of a product spec during a product check and comparing the product on the line to the image in the documented product specification.

All documents and workflows can be managed via version control. This allows the back-office users to ‘check-out’ documents and workflows to make changes without affecting the Quality operation on the floor. Once they are happy with the changes, they can submit the document or workflow for approval and once approved, it becomes the active version on the floor.

For any Food processors that have already implemented the Emydex Production control and Traceability reporting modules the factory floor, a major advantage of the Electronic Quality Management System, can run the EQMS in tandem with their Emydex production system giving the ability scan product bar-codes, retrieve traceability details from Emydex’s production system database, and perform validation from the Electronic Quality Management System against production data stored in their Emydex Production system, something not possible with independent 3rd party QC systems.

The system incorporates both photographic as well as video evidence data capture.

To date the EQMS system has been implemented in numerous meat, fish and food processing plants, with both existing as well as new Emydex customers in Ireland, UK, Namibia and Australia with processors including Dawn Meats Group, Kepak Group, MeatCo Namibia as well as Dawnfresh Seafoods in Scotland. Dawnfresh currently operate the system on over 30 factory floor QC tablets spread over their two production facilities in Uddingston and Arbroath in Scotland.

A summary of some of the main features included in the system is below. If you are interested in an on-line demonstration or running a one-month free trial, please contact Shane Hayes, Emydex Technical Sales Manager on +353 1 8855990 or email shane.hayes@emydex.com

EMYDEX QUALITY MANAGEMENT SYSTEM DEMO VIDEO

Summary features include:

Production Calendars and Schedules

  • Create calendars to keep track of scheduling
  • Define operating hours/days
  • Specify hourly, daily, weekly & monthly workflows
  • Checks to be completed pre, post or during production
  • Missed workflow notifications – automatically notify when a workflow is missing or not completed

Schedule Workflows

  • Schedule Workflows with a click of a button. Apply zero, one or many schedules to a workflow as required

Roles & Responsibilities

  • Assign QC Workflows only to those responsible for them.
  • Assign Actions only to those with authority to complete them.
  • Email notifications for assigned actions.

CAPA + RCA + PM Faults

  • Construct your own Corrective/Preventative Action path to ensure you collate all data against the record that was non-conforming

Document Management Storage

  • Upload, store and maintain your documents within the system. access these documents during your workflows on the production floor
  • Procedures documents can be shared / accessed across multiple sites / plants

Version and Revision Control

  • Build your various version and revision control for all documents and workflows. Know who changed what, when and why.

Organisational Set-Up

  • Setup the company’s organisational structure within the system to control user access.

 

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Kill Line Live in Central Agri Group, Victoria, Australia

In 2016 Central Agri Group, formerly Central Meat Exports, re-opened their newly refurbished beef plant in Trafalgar as Victoria Valley Meat Exports. This is a state of the art, fully integrated, beef processing plant in Victoria, Australia. As part of the Central Agri Group of companies, VVME is focused on major export markets including the Middle East and South East Asia.

Having been in operation for several months, it was determined that the current systems did not meet the needs of this modern, export focussed business, as the various modules were not integrated and lacked the features found in a modern, integrated system. Processes such as interfacing to the NLIS database, preparing the kill agenda, generating payments and reporting were all complicated and in some cases completely manual.

In light of these requirements, VVME contacted Emydex with a view to replacing their existing system, starting with the slaughter floor and then moving on to the boning hall including stations for into-boning, offal packing and carcass dispatch, with carton dispatch to follow.

 

Kill Line Software

The kill floor went live recently with Emydex’s kill line software systems running on four on-floor data capture computers starting from an NLIS scanning station that checks the animal status in real -time against the NLIS database through to Dentition, Carcass defect and Weigh-Grading stations.

The Emydex back-office system allows for the kill agenda to be generated from bookings made earlier, many of which are themselves created by a direct import of the XML ‘purchase advice’ from the various sale-yards, with all associated costs and individual animal RFID details attached.

Data from the slaughter floor is approved, which then generates a payment invoice (recipient created tax invoice) to the supplier with very little manual manipulation using flexible payment grids. The kill data is loaded directly from Emydex to the NLIS database again streamlining the processes and adding efficiencies.

 

Electronic Quality Management System

With the slaughter floor fully live, the company is now moving ahead to implement the next phases over the next few months. The final step will be to incorporate the Emydex ‘Quality Management’ system which will integrate the Production processes with a Quality system which, being Cloud based, could potentially be expanded to include Central Agri Groups other processing facilities in other locations.

Commenting shortly after the initial Emydex system go-live at the plant, Colin Reidy, IT and QA Manager for the Central Agri Group stated:

“To be honest, that was the smoothest rollout I have ever been involved in. Even if you take the minor changes performed today, the system worked as intended with little to no intervention.

Ian’s knowledge combined with Carl’s skills made the last few improvements today practical and worthwhile.

The operators all responded positively and actively engaged with both the Emydex team and the software system.

As for the office, I walked in at 5am as normal and 5 mins later I ran out of things to do. Normally I am hard pressed to have the agenda out by 6:15 let alone get any QA checks done. Then this afternoon, after a couple hours playing with the pricing we had the final feedbacks done by 2:30pm - a task that quite easily takes me to 6pm most nights.

So to say I’m happy is an understatement.”

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