Emydex are pleased to announce the appointment of Ian Carson and his team as the Emydex partner distributor for the region. Based in Brisbane Australia, Ian previously worked with Emydex on a number of customer implementations in both Ireland and Southern Africa where he became familiar with the underlying structure and workings of the data capture and production reporting platform.
Ian believes the Emydex solution has great potential for the Australian and New Zealand markets. Being a mature yet modern, highly flexible solution, already proven in many large multinational meat processing companies, Emydex is ideally suited to food & meat processors both large and small. By utilising existing hardware, customers can significantly reduce the cost of upgrading to a new system and yet gain all the benefits offered by a modern, flexible and robust software environment.
Ian has worked for many years in senior positions with Sastek and latterly the Cedar Creek Company and has a wealth of experience in the food processing industry with the likes of Unilever, Heinz and Lowe Walker. With over 25 years in the meat processing industry in both Australasia and overseas, not only as an ‘end user’ but also as a systems provider, Ian has a deep understanding of both business processes and importantly,how technology can add value to these.
Having worked with many systems in the past,Ian quickly noted a particular strength of the Emydex system is its ability to offer a ‘business logic’ layer which allows Emydex to tailor the software platform to meet customer-specific needs, and yet still keep the core base system intact allowing for upgrades as they become available. This allows companies to maintain the competitive advantage they derive from their unique business processes, yet still take advantage of the new features included in future software upgrades, something most other systems do not allow.
In addition to traditional ‘on-premise’ installations, the Emydex system can also be offered as a service (SaaS), hosted as a cloud based system with flexible licensing models allowing for reductions in the capital costs of upgrading systems, as well as keeping ongoing costs of ownership to reasonable levels. Cloud based deployment can also assist larger multi-site companies to manage their own Emydex software environment centrally, thereby reducing administration costs.
Realising that support for a system is as important as the functionality itself, Ian is delighted that his Australian based team offering 1st and 2nd level support,backed by the Ireland-based technical help-desk team, will be able to offer 24-hour support for customers with support staff online and able to assist at anytime.
Ian Carson (far right) with some of the Emydex delivery team on assignment in Namibia.
In order to obtain more information or for a product demonstration please contact Ian on:
Office: +61 7 3289 8336
Mobile: +61 4566 31662
Email: ian.carson@emydex.com
