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Food Processing Software Solutions

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Australasia

Home / Archives for Markets / Australasia

Automating factory floor production with Emydex DCI

13th April 2021

Emydex has recently completed a number of customer projects that have integrated on-floor equipment and machinery with the Emydex MES providing significant benefits ranging from reduced labour and cost, improved throughput and real-time reporting.

These projects range from fully integrated kill line systems where carcasses are managed from the beginning of the process through to the carcass chillers and dispatch to automated case weighing and labelling systems

Integrating factory floor has lead to innovations such as communicating customer requirements directly with cutting and trimming equipment on the kill line. This results in carcasses that meet individual customers specification leading to greater satisfaction. Other innovations include ‘hands-free’ case weighing, labelling and lidding, the labelling of products based on their chemical lean content and automated sorting of both case and carcass to the correct storage destination.

These projects have not only reduced the labour cost involved in these usually highly manual processes but have also lead to significant increases in throughput.

The Data Communications Interface (DCI.)

Integrating the equipment on the floor with the Emydex MES is a new module known as the ‘Data Communications Interface’ (DCI). This is the ‘intelligent hub’ that captures the data from the equipment and PLCs on the processing line and directs them as to how they are to act. Whether it is capturing the fat score from an in-line x-ray device and determining the final product code of the item, directing a robot to cut a carcass in a certain way or rejecting a carton for an illegible barcode, the DCI is the brains behind the process.

Using industry-standard communications protocols such as OPC or Telegrams, the system can be integrated into almost any existing production environment. Information collected from devices on the production line allows the Emydex MES to either manage a process or report on production in real-time. This allows production staff to react and manage the process during production rather than after the fact.

The Emydex Simulator

Production environments can be complex and high speed, production downtime is expensive and implementing new systems always carries risk. To reduce this risk and to allow modelling of the processes, Emydex has developed the Simulator module. This provides a graphical interface to the DCI and all the complex devices and control points in a production environment and can model the process from end to end. Each integration point in the process is replicated with the actual data that will be used in the live environment. This may be the output of a PLC or a piece of equipment used in production. This allows the end to end process to be tested without interrupting production thus providing full confidence in the systems ability to work in the live environment.

As part of the simulator integration, Emydex terminals can interact with the simulator and DCI allowing the terminals to run as they would in the live environment. This not only allows the human interface of the system to be tested but also proved a training environment for operators. With the simulator in place, operators can become fully conversant with the system before go-live.

The ability to test the ‘real’ environment in the back office ensures new systems are rolled out with the minimum of impact with staff fully trained and confident with the new environment.

Examples of the Simulator coupled with the DCI’s power include:

  • Lariage pen management which direct staff to the next pen to empty reducing the time required to manually identify pens from paper-based systems.
  • Kill line carcass processing robot control based on customer requirements or processing issues.
  • The use user defines carcass rules that allow carcasses to be managed before grading for increased kill line efficiency.
  • RFID gambrel tracking ensures carcasses are processed accurately and efficiently. Carcases can be directed automatically to retain/detail rails based on carcase faults, traceability is guaranteed and by automating sorting into the chillers, boning rooms can run more efficiently.
  • Chiller sortation rules that maximise chiller efficiency and automate the put-away process.
  • Carcase cutting and put away based on rules generated from the kill data reducing the labour required for cutting and storage. With information being passed to carcasses quartering or portioning system and the resulting portions being directed to the correct locations for boning or dispatch, manual sorting and pushing of carcasses can be removed.
  • The determination of the correct product code for an item based on its actual fat score reducing CL issues and customer claims.
  • Automated weighing and labelling of cartons and crates reducing labour and ensuring the consistency of barcode placement for subsequent scanning.
  • Automated carton sorting to reduce labour in manual carton handling.

Emydex Business Intelligence Reporting (BI)

Information is only useful if it is timely, relevant and easy to understand. This is where the new Emydex BI Reporting tool excels. This module allows end-users to extract data not only from the Emydex system but also from third party system and presents the information in a way that is meaningful, timely and clear. Reports can be run from a Web browser or back-office client allowing information to be available for all authorised staff anywhere in the world at any time.

Given the BI tool can report on any information in the Emydex MES and the DCI directly, it can display production information such as throughput speeds, real-time giveaway, production yields, grading scores, contaminant rates etc. and highlight to the Production team if an issue arises.

Information is also available from the sales, kill line payments, inventory, quality management and purchasing module, in fact, any area of the Emydex system. This allows users to generate their own sales analysis, livestock performance, inventory holding reports etc. and to display information in a way that is meaningful to them.

Reports can be automatically generated and published on a schedule allowing management to receive a summarised report of the day's activities based on key performance indicators with alerts to allow for the identification and correction of issues before the next day.

Summary.

With the integration of the production floor into the Emydex MES and the ability to control and report on production processes in high-speed environments, the Emydex MES has reached a class-leading status. Combined with the Emydex BI Reporting tool, production processes and any associated activities can be reported upon and managed real-time reducing reworks and loss.

For example, by reporting on contamination on a kill line or increased give-away on a high speed labelling line, changes can be made in the production environment to correct these to lessen the impact on the current production. This, combined with the reduction in labour and increased efficiencies in conjunction with the well-established ease of use and flexibility of the Emydex system mean existing Emydex user can gain immediate advantage from the introduction of these modules.

New customer will find the Emydex MES an extremely powerful solution for the management of their food processing environment.

Share the results easily with the ability to export the entire dashboard results, or an individual widget at the press of a button.

Individual dashboards can be set up with automatic refresh rates, meaning your data is always up to date!

If you want to learn more – contact Ireland, Australia, South Africa or North America offices

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Filed Under: Australasia, Industry News, Product News, Software, Uncategorized @nz

Growth in 2020 despite Covid-19

27th November 2020

Emydex expands in 2020 despite Covid-19 with year-on-year growth in sales

New office openings in Canada and New Zealand. New hires in Ireland, Canada, Australia, and New Zealand. New customer signings and new plant go-lives.

Sales Growth

In a year dominated by the Covid 19 pandemic, global lockdowns, as well as restrictions on domestic and international travel, 2020 has seen another period of solid performance by Emydex, at a time when all staff in all market offices are working from home since mid-March.

In the first 9 months of 2020, Emydex recorded sales growth of over 10% compared with the same 9-month period last year. Emydex is pleased to see the business continue to grow throughout what are extremely challenging trading conditions.

Remote Working

Restrictions on the international movement of people have had the biggest impact on Emydex this year, with our customers and staff restricted in their ability to visit factories for business analysis engagements and project implementations in person.

South Africa

In September, Steynsburg Pork, a new Emydex customer, went live with the first phase of their Emydex system installation, at their new greenfield plant in South Africa. This new world-class farm and abattoir facility will process up to 4,800 sows per week once operating at full capacity.

Phase 1 of the project saw Emydex go-live with a “door to door” solution, including animal delivery, pig processing kill line, carcass management, into boning, case labelling, warehouse management and sales order picking.

The project was supported on-site by Emydex’s long-standing partner for the African market, Summit Process Solutions, and a special thanks to both Rodney and Jeffrey Macer-Wright for their help and assistance on the ground during the lead up to go-live, and several weeks post-go-live during the project stabilisation phase.

New Zealand

Around the same time, the Wilson Hellaby Group in North Island New Zealand went live with their first Emydex system, a state-of-the-art automated carton labelling system operating in the pack-off area of their beef and lamb boning halls of their Auckland Meat Processors (AMP) plant.

Unmanned labelling stations provide higher quality and consistency of labelling, eliminating errors, reducing reworks and recalls, whilst also reducing labour costs. Improvements in line speed and throughput mean that the automated pack labelling lines can process up to 18 cartons per minute. The system is fully integrated into the boning halls and provides real-time visibility of all stages of the production process for full traceability.

Emydex acknowledges the efforts of Ian Carson, Senior Consultant with Emydex Australia in our Brisbane office, who flew from Brisbane to Auckland and back during the lockdowns in both countries to support the Emydex go-live in the group’s Auckland Meat Processors (AMP) plant in Auckland.

Whilst onsite in AMP, Ian provided the eyes and ears for our system solutions and engineering teams working remotely on the project in our Dublin and Brisbane offices, relaying real-time video footage back to the engineers and testers working on the Emydex system solution on pre-go-live testing. Ian had to self-isolate for 2 weeks on both sides of the trip, going above and beyond the call of duty.

Canada

In Canada, the Emydex team have been working remotely with the Canadian Fishing Company (CANFISCO) to continue implementing Emydex functionality into the organisation remotely.

Having completed the first phase implementation covering Groundfish applications, the focus is now on applications for future improvements, including analysis of expected costs against actual costs, gross margin visibility at the different levels (including vessel, customer, and sales order analysis), as well as the automation of HACCP and QC processes and cold storage invoicing.

In addition, Emydex have also been completing requirements analysis for another multi-plant, major food manufacturing company in Canada. Although the first two factory requirements gathering visits were completed in person, the remaining factories have since been completed virtually using video conference technology again due to travel restrictions.

Expansion

To support growth in our two newest overseas markets, Emydex incorporated two new overseas companies in Canada and New Zealand in November and welcomed new hires to join both teams.

In Canada, Nathan Kelman joins the Emydex Canada team as a Senior Solutions Engineer. With over 8 years of programming experience working in software development roles around the Greater Toronto Area, Nathan will work on Emydex solutions development as well as support with our customers in Canada and the US

In New Zealand, Hermien Van den Berg joined the Emydex New Zealand team in September, as a Senior Project Manager, based in Auckland. With over 10 years’ experience working as a project manager for companies such as Coca-Cola in South Africa, Hermien will manage our growing New Zealand team, working remotely on customer projects including WHL and Silver Fern Farms.

(Jan 2021 update) Vadim Shegay and Wayne McRae also join the growing Emydex NZ team, both as a Senior Solutions Engineers working on ongoing Emydex projects spread over the North and South Islands in New Zealand.

Contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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Filed Under: Africa, Australasia, Company Updates, Europe, Industry News, Markets, North America, Uncategorized @nz

SunPork scales new heights

12th December 2019

How Emydex helped SunPork expand their Swickers Kingaroy operation to become the biggest, fastest, highest quality pork processing operation in Australia.

Meet the client

Through Swickers Kingaroy, SunPork is the largest pig processor in all of Australia, handling 900,000 pigs every year to produce 18% (42 million kilos) of the nation’s pork. The group is proud to be Australian farmer-owned and a direct employer of 1,400 people across the country.

In addition to the domestic market, SunPork exports 7 million kilos of pork to seven other countries and creates 140 million meals worldwide annually. They do this through 37 Australian farms in three states and six New Zealand farms on the two islands. They also have three feed-mills, a directly owned abattoir, major interest in a second facility, as well as two value-add facilities.

The opportunity

Following the rebuild of the Export Boning Room after a fire at SunPorks’s Swickers abattoir in Queensland, the group began an additional AUD$ 64m (Euro €40m) investment in a new state-of-the-art facility in 2016. It set out to become the most efficient pork processing line in Australia with a capacity to process up to 750 pigs per hour, whilst maintaining a relentless focus on quality.

In December 2019, the SunPork Group completed the Swickers abattoir expansion in Kingaroy, located three hours outside Brisbane, Queensland, creating more than 200 jobs in the process.

“Over the past 18 months Swickers has constructed the most advanced pork abattoir in Australia, and certainly one of the best in the world. Many producers and wholesalers will rely on the efficiency and quality standards in our plant to maintain and develop their business well into the future. This facility is a cornerstone of the SunPork business and we now have foundations that will underpin our long-term growth strategies.”

Dr Robert van Barneveld, SunPork Group CEO and Managing Director

So how do you become the fastest and most efficient pork processing facility in the country? You bring in one of the world’s leading providers of factory floor software for food processors. You bring in Emydex.

What we did

The Sunpork project began with the design and development of a new state-of-the-art, fully automated kill line system for the Swickers processing plant, in line with Smart Manufacturing (Industry 4.0) best practice. 

The main goal of this project was to interface the Emydex MES to an automated factory floor system consisting of a network of RFID readers and sensors, as well as multiple (20) in-line automated machines, connected to Emydex via the PLC layer. This meant integrating with equipment supplied by Frontmatec, Denmark, that included a carcass opener, automated splitting, AutoFom grader and a carcass stamp printer. 

Other equipment included a PorkScan grader, automatic track scales as well as LED/Light and gate control systems, in addition to other devices to manage routing. The use of multiple real-time vet inspection and grading stations also controlled the flow and routing of carcasses.

RFID integration required the design and build of standard integrations (APIs) to interact with RFID tracking systems on the kill floor. The RFID system provides real-time carcass identification and tracking, enabling full traceability of the carcass throughout processing.

As part of the project, the Emydex engineering team also designed and built a new centralised communication service, called the Data Communication Interface (DCI). DCI eliminates the need for individual terminals to have direct communication with the various integrated hardware and allows terminals to receive the data input in a unified format via this single central communication point. 

The project also delivered additional new innovative systems for stock delivery and pen management, automated carcass routing and an automated chiller sortation system based on configurable business rules.

Going Live

The system began commissioning at the SunPork Swickers plant in July 2019.

The results

The effects were immediate, and the system keeps improving day by day.

“The new kill line is significantly more efficient than the previous line, and it will continue to improve as we move forward. Manpower has reduced in terms of two shifts to one, while the new floor will allow us double output. There are two real and obvious benefits that Emydex has brought to SunPork. One, we have more data points where we can collect manufacturing information from around the floor and two; we have replaced many manual tasks such as populating spreadsheets.

Geoff Miller, Group CFO and Company Secretary

“What makes the Swickers plant unique is that it not only processes product on behalf of SunPork, but also provides a service kill for other companies in the pork industry and so had to have a lot of flexibility not usually found in normal processing facilities. The need to meet the requirements of each customer utilising the service provided by the plant meant Emydex had to deliver a system that could not only operate at very high speed, but also deliver the ability to change the way each customer’s pigs were prepared and to signal this in real-time to the operators on the production floor”

Ian Carson, Technical Sales Director, Emydex Australia

What’s next?

The next phase is to refine and perfect Emydex’s ‘Factory of The Future system’ on the ground at Swickers and then roll Emydex systems out to further processing functions at Kingaroy and SunPork’s other facility in Queensland.

In other's words

“We gave Emydex a very tough ask to design and build a system for a kill floor that itself had not even been physically designed yet. Many other system developers would have walked away at various points in the project when things got tough but Emydex regularly went above and beyond the call of duty and I have huge respect for them for that. Their guys were out here working seven days a week and were as invested, committed as we were. It was a new world for both of us and I can’t fault them at all.”

Geoff Miller, Group CFO and Company Secretary

“The Emydex team has been superb… from the beginning showing a willingness to understand the requirements and design a custom solution for us… (there are) different demands here in Australia to those plants in Europe. The difference it has made has been terrific: for example, we used to have two data collection points on the kill floor and now we have 20. The throughput was 300 pigs per hour and now we’re processing between 700 -750 per hour. The value the Emydex team is adding is fantastic. Support is brilliant, with clear concise and well-presented analysis of issues reported, coupled with mitigation, solutions and actions to monitor and implement fixes. Live dashboards will broadcast information to the right people throughout the group worldwide in real-time. We’re very happy to be working with them and would recommend Emydex to any manufacturer anywhere.

Iestyn Thomas, Group IT Manager, Sunpork Group

I would absolutely recommend Emydex because they have invested their time and resources in our business… it means as much to them as it does to us. Some of their guys came out and spent a month working at the coal face and we couldn’t ask for more commitment than that.

Geoff Miller, Group CFO and Company Secretary

 

For more on Emydex's Products, or contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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Filed Under: Australasia, Customer News, Industry News, Kill Line & Settlements, Pork, Yields & Costings

Australia goes ‘green’ over Irish contracts worth $10m

19th March 2019

More than $10 million in new Australian contracts including investments in ICT and emerging technologies - along with a new Melbourne office for Enterprise Ireland - has been announced as part of a Trade Mission from Ireland.

Irish Minister for Business, Enterprise and Innovation Heather Humphreys - accompanied by 71 Irish companies from the fintech, medtech, high-tech construction, agritech, emerging technologies and ICT sectors - announced the deals.

“Australia is a mature and highly developed economy that offers significant opportunity for Irish exporters,” Humphreys said in announcing the deals.

“Despite the long distance to market, Australia’s open economy, significant infrastructure expenditure and strategic location at the doorstep of Asia has led many Irish companies to enter and perform strongly in the market. The size and scope of this trade mission demonstrate that now more than ever the importance of this marker.”Heather Humphreys -Irish Minister for Business, Enterprise and Innovation Heather Humphreys -Irish Minister for Business, Enterprise and Innovation

Humphreys said the deals - and the opening of the Melbourne office of Enterprise Ireland - are a direct result of continued growth in export to Australia and New Zealand from Ireland to the sum of $404 million last year - an increase of 43 per cent over the past three years.

On the technology front, the deals are as follows:

- Kingspan Insulated Panels announces a $8 million capex investment for a new state-of-the-art machine that will operate at its factory in Greater Western Sydney.

-Solgari and Barhead strike a deal to bring Solgari’s Dynamics 365 All-Channel Solution to Barhead Financial Service & Retail customers in Australia. The partnership gives Solgari access to Microsoft’s global partner network and millions of potential customers.

-Emydex announces a contract with Harvey Beef, the largest meat processing company in WA, to provide its food processing software.

-Eppione announces a contract to license oits software to HR consulting firm Talenting.

-Combilift announces a contract with E Store Logistics, which is set to become the second largest user of the Combilift Aisle Master product and largest private user across A/NZ.

Humphreys said 320 Irish companies are now exporting to Australia - companies that employ over 25,000 people in Ireland.

“Our ambition is to grow client exports to $574 million by 2020. I am delighted to lead this Trade and Investment Mission to Australia and engage in an extensive program of activity which focuses on supporting Irish companies to expand exports into this significant market," Humphreys said.

Article written by Jennifer O'Brien (CIO)

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Filed Under: Australasia, Press/Media, Uncategorized @nz

Harvey Beef live with Emydex in Western Australia

29th January 2019

In operation since 1919, Harvey Beef is located in the town of Harvey, south of Perth in Western Australia. Part of Harvest Road Group and privately owned by the Minderoo Group, Harvey Beef is Western Australia’s leading beef processor. Stretching across 1.2 million hectares of pastoral farmland, Minderoo cattle stations are dedicated to producing high quality beef for both domestic and export consumption.

Harvey Beef were previously using a legacy factory floor software system comprising a number of software modules including data capture, labelling and 3rd party barcode scanning, that were integrated to their back-office Microsoft Dynamics Nav ERP system.

Full end-to-end Factory Floor Processing System

Due to the aging of the current system, difficulty of upgrading, and rapid growth within the business, a review was undertaken to determine the best course regarding their future IT systems, whether to upgrade or invest in a new system. Opting for the latter option Harvest Road, in December 2017, invited Emydex to submit a proposal to supply and implement a software system which would improve their ability to address their current issues and support growth plans. After the publication and evaluation of an RFP, and a competitive tender process, Emydex was selected to provide the full end to end factory floor processing system, in tandem with Empired being selected to implement Nav 2018 as their choice of back-office ERP system to cater for Harvest Road’s core financials and non-meat inventories.

The key objective of the project was to deliver an integrated system where data is entered only once, with users having access to real time, accurate inventory. Visibility of information across the organisation, along with visibility of stock produced to orders and availability of stock for dispatch, were all key requirements. The system also needed to be able to support new and changing business requirements, increase productivity, reduce inefficiency, and facilitate options for automation and cost savings.

Front row (L-R) - Ian Carson, Emydex Australia, Heather Humphreys, the Minister for Business, Enterprise and Innovation, & Wayne Shaw, General Manager Harvey Beef, signing contracts. Back row (L-R) Kevin Sherry Executive Director Enterprise Ireland and David Eccles, Director Enterprise Ireland A/NZ, were present in Australia for the signing.

The project schedule was spread over five separate phases covering Cattle Processing Line and Payments, Boning Hall and Finger Scanning, Warehouse Management and Nav Integration, Retail Ready and Production Planning.

Kill Line and Payments

Phase one went live in June 2018 and comprised Kill Line and Payments including Livestock Delivery. This automated process allows livestock to enter through an RFID gate and to be scanned into the Emydex kill line system. NVD (National Vendor Declaration) details are recorded and links lot details to appointments, providing traceability and consistency of data from appointments through to grading and payments.

Commenting soon after the kill line go-live in June 2018, Wayne Shaw, General Manager of Harvey Beef said “I think we can say the kill line go-live went pretty well. On week 1, we achieved within 100 head of our maximum capacity which is a good effort for a change this big. The staff are very positive with the result. Everyone can see it is a better system. By weeks end the system was having no negative impact on throughput speed with the kill line system operating at speed, and operators up to speed with using it. Overall a great outcome.”

Boning Hall System

Work on Phase two of the Emydex project commenced soon after, with a subsequent go-live in September 2018, that consisted of Boning Hall, covering Carcass Management and Packing & Processing.  As part of this implementation phase BRI (Boning Room Input) delivers better control over which carcases go into each Boning Work Order (WO). The WO has a set of Rules each carcass must adhere to to be eligible for the Work Order. This gives more control to the planner on what is required for the Work Order.

Warehouse Management and Dispatch

Most recently Phase three of the project, the largest phase of functionality delivered to date, went live in January 2019 and included Warehouse Management, Dispatch as well as Dynamics Nav 2018 Integration. This project phase also delivered intake of third-party raw materials, transfer between internal entities in Harvest Road, transfer out to Cold Stores, and the ability for the Cold Store to dispatch on behalf of Harvest Road. It also included BSM (Buy, Sell, Move) integration, reducing manual entry for producing export documentation.

Commenting on the Phase 3 Go-Live,Wayne Shaw from Harvest Road said  “The feedback has been positive. The rollout has gone better than expected, and I have had a lot of positive comments about functionality being really good. BSM Integration is saving a lot of time that previously was spent manually entering information into BSM, so the integration back and forth between the two systems has saved a lot of time and is a real plus. The scanning inventory in real-time has meant that stocks are correct, which is also saving on average, four hours a day. The feedback on the sales functionality is very positive, with users saying it has exceeded expectations. So well done. The team has done a great job.”

Upcoming Phases

The next phase of the Emydex project beginning shortly, is Retail Ready, which will see the Emydex Retail Packing Software module being implemented. This will be followed by the final phase, Production Planning, which will begin later in the year.

Commenting on the project phases delivered to date, Lorna Daly, Head of Emydex Australia operations said “Following the Emydex roll-outs over the course of 2018 and early 2019, Harvest Road today have a robust end-to-end Factory Floor data capture system that delivers data on-time and accurately. They have more control over data going through the kill line as data is consistent between appointments, delivery and graded information. Real time data for inventory, yields and market pricing, allows for better decision making and view of stock coming close to being out of date. This has led to increased confidence in key metrics, such as stock on hand. Staff now have a modern system and direct access to data, meaning Traceability reports are easy and quick to run.”

 

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Filed Under: Australasia, Beef, Carcass Management, Customer News, ERP Systems Integration, Industry News, Kill Line & Settlements, Packing Management, Traceability Reporting, Warehouse Management, Yields & Costings

Emydex New Hires in Dublin, Australia & North America

17th December 2018

In line with continued growth and expansion, mainly in overseas core markets, Emydex is pleased to announce new hires across the board, joining the Emydex Project Management, Development, EQMS and Customer Support teams over the past few months.

Project Managers

Ann-Marie Caffrey joined the Project Delivery Team in September 2018. Ann-Marie has a Degree in Information Technology from Dublin City University and previously worked for Hewlett Packard as Senior IT Project Manager.

Ciara McIvor joined the Project Management Team of Emydex Dublin in August 2018. Ciara has a Master’s Degree in Project Management and over 5 years project management experience.

Development Team

Robin O’Neill joined Solution Delivery Team in June 2018. Robin studied at the Universities of Glasgow and Leeds and has over 10 years Software Development experience in all aspects of the software development lifecycle.

Ekaterina Pushkina, joined the Solutions Delivery Team of Emydex Dublin in October 2018. Kate has a Master’s Degree and over 18 years Software Development experience.

Varun Kasana, joined the Products Division Team. Kasana has a Master’s in Computer Science and has over 8 years’ Development experience.

Jose Rubio joined the Development Team in January 2019. Jose has a Master’s Degree in Computer Science and moved to Ireland in 2011, working as a Software Engineer since 2012, and as a Team Lead since 2016.

Rory McGarrigle joined the Development Team in January 2019. Rory is an experienced software developer with over eight years’ experience across a wide variety of technologies, delivering challenging projects.

EQMS Team

Agnieszka Kregiel-Grzyb joined Emydex as an intern whilst completing a Software Development trainee course. Previously she worked in customer service for 8 years and completed a Management course in DIT. Most recently Agnieszka completed a Higher Diploma in Science in Computing at NCI.

Brian Shortall joined Emydex as a member of the Product Delivery Team. Brian has a Master’s Degree in Web Technologies and is currently working as a Software Developer as part of Enterprise Quality Management System (EQMS) project.

Support Team

Robert Timmons Holds an Honours degree in Software Engineering from IT Carlow. He has a passion for tracking down and fixing the root cause for issues that arise and resolving customer issues as fast and as efficient as possible.

Jonas Betancor De Leon Originally from Lanzarote, Canary Islands, has an Aviation Management Degree from UAM and a Higher Diploma in Science in Computing from Institute of Technology Blanchardstown.

Emydex Australia

Alan Doocey moved to Australia from Ireland in June 2018 to join the Australian support and implementation team. Alan was previously the IT Manager for Dawn Pork and Bacon.

Ajay Kakumani, joined the Solutions Team of Emydex Australia in October 2018. Ajay has a Bachelor’s Degree and more recently a Post Grad. Diploma in Computer Science and has over 7 years’ Technical experience, most recently as Integration Specialist with Activate Technologies Ltd.

Emydex North America

Recruitment is ongoing to grow our team in North America.

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Filed Under: Australasia, Company Updates, North America, Uncategorized @nz

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