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Emydex Australasia Tour 2025

Strengthening Partnerships Across Australia and New Zealand 

During the first two weeks of November, Emydex CEO David McMahon travelled from Ireland to join Shane Hayes, General Manager Australasia, on a strategic tour across Australia and New Zealand. As a global provider of MES and traceability software solutions for the food processing industry, Emydex places strong importance on maintaining close relationships with customers, partners, prospects and regional teams. This tour reinforced our commitment to supporting operational efficiency, supply chain visibility and digital transformation in the Australasian market. 

It was a fantastic experience reconnecting with our customers, partners and Emydex colleagues across Australia and New Zealand. The warm welcome, openness and trust shown throughout the journey made these two weeks incredibly valuable for us as a company.”
David McMahon, CEO, Emydex 

Reinforcing Strategic Relationships in Australia  

The tour began in Australia with a series of visits to key customers, trusted partners and high potential prospects. 

In Western Australia, David and Shane visited Harvest Road Group and  WAMMCO International, strengthening alignment on current projects and operational priorities. 

In Queensland, they met with the SunPork Group and visited the Emydex team based in Brisbane to discuss ongoing initiatives and celebrate important internal milestones. 

Meeting With Key Industry Stakeholders in New Zealand  

After the initial visits in Australia, the tour continued in New Zealand. 

David and Shane visited Silver Fern Farms at the Te Aroha and Pacific sites to gain insight into day-to-day operations and observe how data-driven systems support decision-making across the plants. 

In Auckland, they met with Wilson Hellaby to discuss current initiatives and future plans for the region. 

The tour also included time with Emydex colleagues across the country. 

It was a pleasure meeting so many of our customers and colleagues across the region. Each visit strengthened our relationships and reinforced the importance of staying close to the operations we support.”
Shane Hayes, General Manager Australasia, Emydex 

Advancing Conversations Across Australia  

Following the visit to New Zealand, David and Shane returned to Australia. 

They visited O’Connor Beef in Victoria and Junee Prime Lamb in New South Wales, focusing on project progress and operational insights. 

Emydex also extends appreciation to our long standing partners at Linco Food Systems for their continued collaboration and support across multiple Australian states. 

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A Tour Focused on Insight and Collaboration 

Across both Australia and New Zealand, the tour was defined by meaningful discussions, onsite insights and time spent strengthening relationships with customers, partners and internal teams. These interactions help ensure that Emydex remains closely aligned with the needs of the market and continues to support food processors with technology that enhances control, visibility and performance. 

This tour has been invaluable in strengthening our relationships across Australia and New Zealand. The engagement, openness and trust shown by our customers, partners and colleagues reinforced the importance of being present in the region and continuing to support their operations with clarity and commitment.”
David McMahon, CEO, Emydex 

Speak With Our Team 

If your organisation is working to improve operational visibility, enhance quality control or advance its digital strategy, our team is ready to support you. We welcome the opportunity to understand your goals and explore how Emydex solutions can add value to your operations. 

Book a meeting with our team today. 

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Silver Fern Farms Pacific Site Goes Live with Emydex Beef Processing Software

The successful implementation of Emydex software at the Pacific (Hastings) site marks another important milestone in the five-year partnership between Emydex and Silver Fern Farms (SFF). This is the sixth primary butchery site for beef processing within the SFF network to go live with Emydex’s traceability and production control systems. 

A trusted partnership in New Zealand’s red meat industry 

Silver Fern Farms is one of New Zealand’s leading red meat companies, recognised for its focus on quality, sustainability and innovation. Since 2020, Emydex has worked alongside the SFF team to deliver tailored software solutions that optimise operations, enhance visibility and support data-driven decision making across the company’s beef processing plants. 

Custom deployment for a site with unique requirements 

The go-live at Pacific followed a structured deployment approach, beginning with the transition from the legacy CRS system to Emydex. Barrel testing was conducted in advance to simulate real animal processing and ensure system readiness. 

Due to the specific layout of the Pacific site, liveweight data needed to be captured before the stunning stage. To accommodate this, Emydex designed and implemented a custom indicator terminal that replicates the standard liveweight functionality while integrating seamlessly into the existing process. 

Efficient delivery and strong collaboration 

As with previous deployments, the Pacific rollout was executed smoothly, with only minor issues quickly resolved by the combined efforts of the on-site and remote support teams. This go-live also included the rollout of SFF BI V2, the latest version of Emydex’s business intelligence platform. The updated solution enhances access to production insights and enables faster, more informed decision-making across operations. 

Positive feedback from the SFF team 

Feedback from Silver Fern Farms has been extremely positive. Matt Ballard, Chief Transformation Officer, shared: 

Great Moment! Our legacy CRS system is now retired across all our six beef only plants! Keep going team!” 

This successful go-live reinforces the strength of the partnership and the shared commitment to continuous improvement across the SFF network. 

Looking ahead 

The successful go-live at Pacific confirms the effectiveness and adaptability of the Emydex platform across Silver Fern Farms’ operations. The implementation has proven to be both efficient and beneficial for on-site teams, reinforcing the strength of the ongoing collaboration. With all six beef processing sites now live or nearing completion, the focus will soon shift to supporting Silver Fern Farms as they prepare to roll out Emydex systems across new species, including venison and lamb, in the near future. 

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Emydex Once Again Certified as a Great Place to Work in 2025

A Testament to Our People-First Culture

Emydex Technology is proud to announce that we have once again earned the Great Place to Work (GPTW) certification. This recognition reflects our unwavering commitment to fostering a workplace culture built on trust, inclusion, and continuous improvement.

A Global Milestone for Emydex

In 2025, Emydex Technology Ltd achieved an 80% positive rating—a significant increase from 73% in 2024. Even more impressively, all four of our subsidiaries located in Ireland, North America, Australia, and New Zealand independently qualified as Great Places to Work. This global achievement underscores our dedication to creating a unified, values-driven culture across all regions

Survey Highlights: What Our People Are Saying

The GPTW survey, which saw an impressive 90% employee response rate, revealed improvements across all 17 dimensions assessed. These results reflect the collective efforts of our teams and leadership to enhance the employee experience at every level.

Some of the most notable year-on-year improvements include:

Survey Statement 2025 Score 2024 Score YoY Change
People here quickly adapt to changes needed for our organisation’s success 86% 68% +18%
I feel I make a difference here 86% 71% +15%
I would strongly endorse my organisation to friends and family 78% 55% +23%
I want to work here for a long time 80% 67% +13%
People look forward to coming to work here 74% 61% +13%

High absolute scores: Building on our strengths

In addition to year-on-year improvements, the survey also highlighted areas where our people already show exceptionally high levels of trust and satisfaction. These results demonstrate the strong cultural foundations that make Emydex a Great Place to Work.

  • 100% say people are treated fairly regardless of age

  • 96% feel welcome when joining Emydex

  • 94% believe management is honest and ethical

  • 92% feel at home when moving between jobs or units

These findings underline our commitment to fairness, inclusivity and integrity, ensuring that every member of Team Emydex feels valued and supported from day one.

Leadership Perspective

Commenting on the 2025 GPTW results, David McMahon, CEO of Emydex Technology Ltd, shared:

We are delighted to retain the GPTW certification for 2025, and especially happy to see a 7% overall improvement to score an 80% positive response. The devil’s in the details; the particular statement from this year’s survey I take pride in is the one where 80% of our employees say they want to work in Emydex for a long time!”

HR Perspective

Adding to the celebration, Hazel Plunkett, Head of HR, People and Culture, noted:

This certification is a reflection of the culture we’ve built together, one that values openness, fairness, and belonging. It’s incredibly rewarding to see our people feel empowered and proud to be part of Emydex. We’ll continue to listen, evolve, and invest in what makes our workplace thrive.”

Why GPTW Matters to Emydex

At Emydex, we believe that a great workplace is one where people feel valued, empowered, and connected. The Great Place to Work certification is not just a badge, it’s a reflection of our strategic focus on culture, our investment in people, and our commitment to ethical leadership.

As a technology company serving global clients in food processing and manufacturing, our success depends on the talent, integrity, and collaboration of our teams. The GPTW recognition validates that we are on the right path—and motivates us to keep improving.

Looking Ahead

We will continue to build on this momentum by:

  • Enhancing internal communication and transparency
  • Supporting career development and learning opportunities
  • Promoting diversity, equity, and inclusion across all regions
  • Recognising and celebrating employee contributions

We thank every member of the Emydex team for making this achievement possible. Together, we are shaping a workplace that reflects our values and drives our mission forward.

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Australasia Tour 2025: Strengthening Partnerships Across ANZ

In Weeks 45 and 46 of 2025, Emydex CEO David McMahon will join our new General Manager for Australasia, Shane Hayes, on a two-week tour of Australia and New Zealand. Together, they will meet with customers and prospects to deepen relationships, gather market insights and explore opportunities to advance operations across the region.

This initiative goes beyond a traditional visit. It underscores Emydex’s long-term commitment to the Australasian market and opens new avenues for collaboration with industry leaders across meat, seafood and produce.

Why Australasia Matters

Australia and New Zealand are home to some of the world’s most advanced processors. From red meat to seafood, the region is recognised for its high standards, operational complexity and continuous focus on innovation.

For Emydex, Australasia is a growth hub where technology is tested at scale and partnerships are built on trust, transparency and long-term value.

Shane Hayes, General Manager for Australasia, notes:

Meeting our customers face to face helps build trust and deepen relationships. Having David alongside me speaks to the commitment Emydex has in the Australasian market.”

David McMahon, CEO of Emydex, adds:

Australia and New Zealand are key pillars in our global growth strategy. Processors here operate at a high level of complexity and innovation, which aligns perfectly with our platform’s strengths. My goal during this trip is to listen, learn and work together on solutions that deliver real impact.”

David’s presence alongside Shane reflects Emydex’s role in the region not just as a technology provider, but as a strategic partner invested in long-term success.

A Strong Foundation in Australasia

Emydex isn’t new to the region. We are already trusted by some of Australasia’s largest and most innovative processors.

From Silver Fern Farms and Wilson Hellaby in New Zealand to Harvey Beef and Sunpork Group in Australia, our solutions support operations across beef, lamb and pork processing.

With more than 120 live installations worldwide and a growing team on the ground, Emydex is well positioned to drive the next wave of digital transformation in the region.

This tour builds on that foundation by deepening relationships, gathering feedback and shaping solutions together with our partners.

What Customers Can Expect

During the tour, David and Shane will:

  • Visit customer sites across Australia and New Zealand

  • Explore new project opportunities with prospects

  • Share insights into Emydex’s evolving product roadmap

  • Gather feedback on regional priorities and future needs

  • Strengthen partnerships that drive long-term success

Across regions and sectors, from poultry to lamb, the conversations will be practical, relevant and focused on measurable outcomes.

David McMahon emphasises:

This tour is about listening carefully, understanding what matters most to our customers and shaping solutions together. Our presence in Australasia reflects a long-term vision to grow with the industry and support our partners in achieving their goals.”

Want to Meet David & Shane?

If you are a customer looking to share feedback, or a prospect interested in how Emydex can help transform your operations, this is the right time to connect.

 Book a meeting with David & Shane

Let’s discuss your goals, your challenges and how Emydex can help drive sustainable growth and operational excellence in your business.

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Emycon 2025: Connecting Our Global Team and Shaping the Future

On 21 and 22 August, we hosted Emycon 2025, our annual company update event, bringing together colleagues from across the globe both online and in person. Over two days, the event connected our international team across regions including Ireland, Canada, Australia, New Zealand, the United States, the United Arab Emirates, India, Italy, Poland, Slovakia and Colombia, reflecting the strength of our people and our shared commitment to innovation and excellence. 

Connecting Our Global Team 

Over two days, colleagues from multiple regions came together to hear updates, share ideas and take part in discussions about the company’s strategic direction. We were also delighted to welcome representation from our long-standing technology partner BAADER, further strengthening our collaboration. 

Leadership and Vision for the Future 

The event was led by our CEO David McMahon, who shared highlights from the past year, key achievements since the last Emycon, and most importantly, the vision for Emydex going forward. 

Alongside David, our Co-Founder and Product Director, James Grennan, presented on future developments in Data Capture & Integration (DCI), highlighting progress made and exciting opportunities ahead. 

Celebrating Eight Years of Emycon 

Emycon 2025 was an opportunity for our people to connect, collaborate and contribute to shaping the company’s next chapter. The event once again highlighted what drives Emydex forward: our people, our innovation and our global collaboration. 

As we celebrate eight years of Emycon, this milestone reinforces our belief that the future of Emydex lies in the strength of our people and our ability to work together across continents. 

If you’d like to learn more about Emydex and why leading food processors worldwide choose us, visit our Why Emydex page to discover more.

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People in Focus: Alan Doocey

Bridging Operations and Technology in Food Processing 

In this edition of People in Focus, we highlight Alan Doocey, Helpdesk Support Technician & Implementation Software Engineer at Emydex. With more than three decades of experience in the food processing industry, Alan combines deep operational knowledge with advanced technical expertise, helping processors across Australasia improve efficiency, traceability, and performance. 

From Factory Floor to Software Engineering 

Alan began his career at Dawn Pork & Bacon in Ireland, where he spent over 26 years specialising in factory floor software systems. His role involved supporting, enhancing, and integrating technology to optimise production, while gaining extensive knowledge of the day-to-day operations within a food processing plant. 

After relocating to Australia in 2014, Alan joined Southern Meats (Goulburn), where he expanded his experience in logistics and supply chain operations within the Australian meat industry. 

Since joining Emydex in 2018, he has combined his technical skills and operational understanding to deliver, implement, and support factory floor software solutions that meet the practical needs of processors. 

Having spent many years inside a factory environment, I understand the day-to-day challenges processors face, from production efficiency to compliance and reporting.” 

Bridging the Gap Between Operations and Systems 

Alan’s connection to Emydex goes back long before he officially joined the company. During his time at Dawn Pork & Bacon, one of Emydex’s very first customers, he worked directly with early versions of the software and saw firsthand how the system evolved to meet processors’ needs. 

Having first worked with Emydex applications as one of the company’s earliest customers, Alan brings an insider’s view of how the systems function and how they can be leveraged to simplify processes, improve traceability, and deliver real value. 

My years in food processing and my deep understanding of Emydex systems allow me to bridge the gap between plant requirements and software solutions.” 

Understanding Industry Challenges 

When asked about the challenges faced by food processors in Australasia, Alan highlights two key areas. 

Labour shortages and skills gaps remain major issues. Automation and digital systems are increasingly important to reduce reliance on manual processes.” 

He also points to growing demands for compliance and traceability. 

Customers and regulators demand higher transparency across the supply chain. Processors need accurate data capture, real-time reporting, and seamless traceability to stay competitive.” 

Decision-Making That Delivers Impact 

Alan’s approach to decision-making focuses on what will have the greatest benefit for clients. 

I focus on what will make the biggest difference, whether that’s resolving an issue efficiently, configuring systems to match how a plant operates, or guiding clients toward solutions that deliver long-term value.” 

Growing with Emydex 

Alan has been officially part of Emydex for over seven years, but his connection to the company goes back much further, to his time at Dawn Pork & Bacon. 

In many ways, I’ve grown alongside the system and seen how it has evolved. What keeps me motivated is being part of a company that keeps innovating and solving real challenges for processors.” 

Looking Ahead 

Alan is optimistic about the future of Emydex in Australasia. 

The industry is facing increasing demands around efficiency, traceability, and compliance, and Emydex is perfectly placed to help processors meet those challenges.” 

He is particularly excited about how innovation will continue to transform the sector. 

As the software evolves, we can offer smarter solutions and better insights that genuinely improve operations. Knowing that our work directly impacts client success makes the future really exciting.” 

Empowering Processors Across Australasia 

With experts like Alan, Emydex continues to help food processors in Australasia operate smarter, faster, and with greater confidence. His combination of on-the-ground operational experience and system expertise reflects the deep understanding Emydex brings to every partnership. 

Discover more about how Emydex supports processors across the region.
https://www.emydex.com/our-markets/australasia/ 

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