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Growth in 2020 despite Covid-19

Emydex expands in 2020 despite Covid-19 with year-on-year growth in sales

New office openings in Canada and New Zealand. New hires in Ireland, Canada, Australia, and New Zealand. New customer signings and new plant go-lives.

Sales Growth

In a year dominated by the Covid 19 pandemic, global lockdowns, as well as restrictions on domestic and international travel, 2020 has seen another period of solid performance by Emydex, at a time when all staff in all market offices are working from home since mid-March.

In the first 9 months of 2020, Emydex recorded sales growth of over 10% compared with the same 9-month period last year. Emydex is pleased to see the business continue to grow throughout what are extremely challenging trading conditions.

Remote Working

Restrictions on the international movement of people have had the biggest impact on Emydex this year, with our customers and staff restricted in their ability to visit factories for business analysis engagements and project implementations in person.

South Africa

In September, Steynsburg Pork, a new Emydex customer, went live with the first phase of their Emydex system installation, at their new greenfield plant in South Africa. This new world-class farm and abattoir facility will process up to 4,800 sows per week once operating at full capacity.

Phase 1 of the project saw Emydex go-live with a “door to door” solution, including animal delivery, pig processing kill line, carcass management, into boning, case labelling, warehouse management and sales order picking.

The project was supported on-site by Emydex’s long-standing partner for the African market, Summit Process Solutions, and a special thanks to both Rodney and Jeffrey Macer-Wright for their help and assistance on the ground during the lead up to go-live, and several weeks post-go-live during the project stabilisation phase.

New Zealand

Around the same time, the Wilson Hellaby Group in North Island New Zealand went live with their first Emydex system, a state-of-the-art automated carton labelling system operating in the pack-off area of their beef and lamb boning halls of their Auckland Meat Processors (AMP) plant.

Unmanned labelling stations provide higher quality and consistency of labelling, eliminating errors, reducing reworks and recalls, whilst also reducing labour costs. Improvements in line speed and throughput mean that the automated pack labelling lines can process up to 18 cartons per minute. The system is fully integrated into the boning halls and provides real-time visibility of all stages of the production process for full traceability.

Emydex acknowledges the efforts of Ian Carson, Senior Consultant with Emydex Australia in our Brisbane office, who flew from Brisbane to Auckland and back during the lockdowns in both countries to support the Emydex go-live in the group’s Auckland Meat Processors (AMP) plant in Auckland.

Whilst onsite in AMP, Ian provided the eyes and ears for our system solutions and engineering teams working remotely on the project in our Dublin and Brisbane offices, relaying real-time video footage back to the engineers and testers working on the Emydex system solution on pre-go-live testing. Ian had to self-isolate for 2 weeks on both sides of the trip, going above and beyond the call of duty.

Canada

In Canada, the Emydex team have been working remotely with the Canadian Fishing Company (CANFISCO) to continue implementing Emydex functionality into the organisation remotely.

Having completed the first phase implementation covering Groundfish applications, the focus is now on applications for future improvements, including analysis of expected costs against actual costs, gross margin visibility at the different levels (including vessel, customer, and sales order analysis), as well as the automation of HACCP and QC processes and cold storage invoicing.

In addition, Emydex have also been completing requirements analysis for another multi-plant, major food manufacturing company in Canada. Although the first two factory requirements gathering visits were completed in person, the remaining factories have since been completed virtually using video conference technology again due to travel restrictions.

Expansion

To support growth in our two newest overseas markets, Emydex incorporated two new overseas companies in Canada and New Zealand in November and welcomed new hires to join both teams.

In Canada, Nathan Kelman joins the Emydex Canada team as a Senior Solutions Engineer. With over 8 years of programming experience working in software development roles around the Greater Toronto Area, Nathan will work on Emydex solutions development as well as support with our customers in Canada and the US

In New Zealand, Hermien Van den Berg joined the Emydex New Zealand team in September, as a Senior Project Manager, based in Auckland. With over 10 years’ experience working as a project manager for companies such as Coca-Cola in South Africa, Hermien will manage our growing New Zealand team, working remotely on customer projects including WHL and Silver Fern Farms.

(Jan 2021 update) Vadim Shegay and Wayne McRae also join the growing Emydex NZ team, both as a Senior Solutions Engineers working on ongoing Emydex projects spread over the North and South Islands in New Zealand.

Contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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Emydex growth in overseas markets

An Emydex company update as the world begins to unlock from the global Coronavirus pandemic that has severely affected the global economy since the beginning of this year.

Having just closed out our latest financial year-end to April 30th, Emydex is pleased to announce that the company grew by a further 20% year-on-year this year, following similar strong growth when the company grew by 30% last year.

In line with our company vision, over the past year, Emydex added further Tier 1 customers in our chosen markets, on the strength of which the company has expanded its presence in all the markets we serve, with further new hires added across the board, detailed below.

In addition, Emydex has added a suite of new products and modules to our factory floor solutions offerings, including a range of products focussed on larger multi-site meat, fish, and food processors. New products include the Emydex Enterprise Management System (EMS), Emydex Exchange as well a suite of group-level applications like Master Data Management for products, labels etc. In addition, consolidated group reporting, BI dashboards and a host of new web-based and Android applications are now available.
For further information read our New Year, New Products news story.

Europe

In Europe, following the successful implementation of Danish Crown’s Emdyex pilot project in the group’s Hörby plant in Sweden (read story), Emdyex are now live in the Danish Crown Scan Hide facility which processes premium hides for high-end products. We are also currently working with Danish Crown on several additional new plant roll-outs running in parallel, including Emydex factory floor systems for Danish Crown’s Aalborg plant in Denmark.

Emydex is also working with our long-standing customer, Kepak Group, to upgrade six of their beef and lamb primal processing plants in Ireland to our latest Emydex version 5 software. Also in Ireland, Ashbourne Meats have gone live with Emydex in their two processing plants in Roscrea and Naas (read story).

Africa

In Africa, building on our existing Emydex customer installations operating across South Africa, Botswana, and Namibia, Emydex are working on a new greenfield plant implementation for Steynsburg Pork in South Africa due to go live in Q3 2020.

In addition, Emydex has successfully implemented our Enterprise Quality Management System (read story) with new customers including Purecare in South Africa that are using our quality management system to complete scheduled services and emergency repairs on reverse osmosis machines which feed dialysis machines within hospitals throughout Southern Africa. Purecare management now has instant visibility of jobs that the technicians are completing in the field and can invoice for these services, including the quantities of spare parts, with ease.

Australia & New Zealand

Building on our earlier successes with Emydex customers such as O’Connor Beef in Victoria, Harvey Beef (read story) in Western Australia, and the Sunpork Group (read story) in Queensland, the Emydex team in our Brisbane office (read story) are currently working on a number of new customer project implementations including WAMMCO (Katanning) and Southern Meats (Goulburn), Mort & Company, as well as Silver Fern Farms and Wilson Hellaby/Auckland Meat Processors in New Zealand.

Our Emydex Australia office also welcomed new additions to the team including Karen Rogers, ex-Sastek/Cedar Creek as a business analyst working alongside Ian Carson, as well as Charles Joseph, Project Manager. Most recently, Emydex welcomed both Allan Nielsen and David Wang to the Emydex Australia software delivery team, both who join at the same time, coming from JBS Australia where they worked in JBS’s Brisbane software development team for 8 and 5 years, respectively. Utilising remote working technologies both Allan and David are integrating and collaborating successfully with the local Brisbane team, as well as the Emydex teams based in Dublin and Toronto while working from home remotely due to the Covid19 restrictions.

North America

In North America, Emydex continues to work with existing customers such as Donalds Fine Foods, with pork processing plants running Emydex box labelling systems at their plants in Richmond and Langley in British Columbia, as well as Moosejaw, Saskatchewan.

In BC Canada, Emydex is recently live in two of the Canadian Fishing Company’s (Canfisco) plants located in Richmond and Delta Pacific. Emydex is live within Canfisco’s two groundfish processing factories integrated into their MS Dynamics 365 ERP system.

In Wisconsin, US, Emydex are working with Strauss Brands, a large beef, veal, and lamb processor to implement Emydex box labelling systems on their factory floor integrated to their Dynamics 365 ERP system.

Supporting Terry McCorriston (ex-CSB systems) who has been Emydex’s agent in the region for the past 3 years, based in the Greater Toronto area of Canada, Emydex welcome Irish-born, John Keating to the Emydex North America team, as a senior engineer to support our growing North America customer base as well as our global 24x7 support team.

Looking Forward

With all countries in the markets that Emydex serves, who are beginning to take their economies out of lockdown post the pandemic crisis, Emydex look forward to a positive second half of the year. The company will focus our efforts on delivering on commitments to our customers in Europe, Africa, Australasia, and North America.

Emydex will also continue to further our advances with respect to our software platform helping to enable automation within food processing factories. Automation delivers labour savings as well as improved productivity and efficiencies. With the need to maintain social distancing in this new world order, more and more factories will look to automation, as a means of safeguarding their businesses against any further pandemics that might arise in the future. Machines don’t get sick, at the end of the day.

Contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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When Canfisco went fishing for an IT partner

Following acquisition and growth, The Canadian Fishing Company (Canfisco) found themselves with a variety of different legacy IT systems, all working independently. They turned to Emydex to help land one system that integrated everything.

Meet the client

The Canadian Fishing Company (Canfisco) has sustainably harvested wild fish from the coastal waters of the Pacific Northwest for over 110 years. The company operates the largest fishing fleet in British Columbia, over 850 vessels, that every year lands over 100 million pounds of mostly salmon, herring, rockfish, halibut and hake. Landed fish is supplied to the company’s nine processing plants located on the pacific coast in Richmond, Prince Rupert, Greater Vancouver, and Alaska.

The opportunity

Canfisco has grown both organically and through acquisition. As each new acquisition was moved into the Delta Pacific Seafood location, the software and processes were not consolidated into a single integrated process or software application. This left Canfisco with six different major applications and many Excel applications to compensate for the different systems at work throughout the group.

“Company acquisitions had left us with a patchwork quilt of components and old systems that were handling all of our processing.”
John Capling, Project Manager, Canfisco

However, the greatest risk to the business came from the out-of-date applications running on an over 25-year old Unix platform with limited hardware support. This environment left a very disjointed operation that only worked due to the efforts of staff acting as the glue to keep everything working together. Before Emydex came on board, Canfisco had at least five BOM process, four box labelling process and three separate financial applications in place in the organization.

What we did

Canfisco needed a new IT system that could provide a single source of the truth for the organization, providing improved visibility and measurement throughout the business, streamlining administration and, ultimately, improving the performance of the company.

The consensus within the various departments and plants was that any new software solution should be able to replicate what they were already doing, process-wise, i.e. it should keep the good things that worked well and with which everyone was familiar. To this, we should add some magic in the form of some low-hanging savings improvements, whilst at the same time providing the foundation for a software system that can grow into a more advanced solution over time.

Although we are replicating Canfisco functionality I was impressed to see how the Emydex team automated the link between the plant’s recorded catch of fish to actual sales, to ensure Canfisco sales can presell the fresh fish. This ensures they can get maximum value for the catch versus having to freeze the fish for less profits.
Terry McCorriston, Sales Manager/Business Analyst, Emydex North America

Going Live

Canfisco understood that they needed to address the highest risk area which was the groundfish applications running on the old Unix system so a phased implementation was taken to minimise any operation interruptions. After initial consulting and analysis, it was decided to go live with the ground fish box labelling and fillet line in December 2019 and bring on the port receiving in spring of 2020.

The Results

Key to the success of this project was to ensure it would be a gentle evolution and not a revolution. Keeping staff at all levels throughout the operation happy was very important and Emydex was careful to tread lightly. The most obvious improvement has been the elimination of the major risk of running the business on antiquated unsupported Data General (DG) Unix equipment. While there are a few minor applications still on the Unix platform, the team is working to quickly migrate them in the next phase.

Phase one has been completed but already administration efficiency has improved, as expected, thanks to reduced duplication of entry into multi applications and processes. Time consuming consolidation has been reduced and as other fish species are migrated to the new system in upcoming phases, staff will see all of the improvements fall into place.

“Emydex combined a bunch of old systems into one to handle all of our processing. Now everything is processed and tracked through one piece of software. Phase one went very well and so far, it is looking very good and the great thing is there wasn’t a steep learning curve for our people on the floor. Visibility has improved greatly, and we know real efficiencies are coming down the line.

Emydex took what we liked from the old systems and mirrored it, especially with scales and processes – things are labelled now and tracked automatically as opposed to manual entry of old.”
John Capling, Project Manager, Canfisco

There is now better traceability of fish from catch, through processing, to the end sale. Operational performance has improved too due to reporting on giveaway and production yields (with a potential of 2% improvement in raw material utilization) and, of course, Emydex has provided the foundation to build the operational performance measurements over time.

Interestingly, most of the implementation was done remotely which saved costs for the client and also worked out perfectly as the Covid-19 pandemic struck right in the middle of the project and had little effect on our timelines.

“I was happiest with the Emydex team’s flexibility to work with Canfisco to adapt (the software) to allow a phased implementation. I was also impressed that Emydex was able to handle the volume of transactions from day one of going live.”
John Capling, Project Manager, Canfisco

What's Next?

This is the first phase of the implementation – the next phases will cover other fish species – and it builds the foundation applications for future improvements, including analysis of expected costs against actual costs, gross margin visibility at the different levels (including vessel, customer and sales order analysis). Improvements in dry goods control will come next as will the automation of HACCP and QC processes and cold storage invoicing.

In other's words

“Emydex spoke our language, much more than Microsoft… they understood our industry and our business. The (Emydex) system is friendlier, easier to use, intuitive and when the warehouse guys saw it they gave us their blessing so the decision to run with it was a no-brainer in the end. It has replaced very old legacy systems that weren’t integrated and left us very exposed to risk. The result is a solution that’s much more efficient and customisable so that we can add functionality as people have requested it.

The Emydex team were great – very responsive and easy to work with, despite the time difference… very professional and they really know their business. I’m looking forward to Emydex expanding further into our other processes, cold storage, our warehouses and beyond”
Mark Cornell, Senior Vice President

Contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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Emydex New Hires in Dublin, Australia & North America

In line with continued growth and expansion, mainly in overseas core markets, Emydex is pleased to announce new hires across the board, joining the Emydex Project Management, Development, EQMS and Customer Support teams over the past few months.

Project Managers

Ann-Marie Caffrey joined the Project Delivery Team in September 2018. Ann-Marie has a Degree in Information Technology from Dublin City University and previously worked for Hewlett Packard as Senior IT Project Manager.

Ciara McIvor joined the Project Management Team of Emydex Dublin in August 2018. Ciara has a Master’s Degree in Project Management and over 5 years project management experience.

Development Team

Robin O’Neill joined Solution Delivery Team in June 2018. Robin studied at the Universities of Glasgow and Leeds and has over 10 years Software Development experience in all aspects of the software development lifecycle.

Ekaterina Pushkina, joined the Solutions Delivery Team of Emydex Dublin in October 2018. Kate has a Master’s Degree and over 18 years Software Development experience.

Varun Kasana, joined the Products Division Team. Kasana has a Master’s in Computer Science and has over 8 years’ Development experience.

Jose Rubio joined the Development Team in January 2019. Jose has a Master’s Degree in Computer Science and moved to Ireland in 2011, working as a Software Engineer since 2012, and as a Team Lead since 2016.

Rory McGarrigle joined the Development Team in January 2019. Rory is an experienced software developer with over eight years’ experience across a wide variety of technologies, delivering challenging projects.

EQMS Team

Agnieszka Kregiel-Grzyb joined Emydex as an intern whilst completing a Software Development trainee course. Previously she worked in customer service for 8 years and completed a Management course in DIT. Most recently Agnieszka completed a Higher Diploma in Science in Computing at NCI.

Brian Shortall joined Emydex as a member of the Product Delivery Team. Brian has a Master’s Degree in Web Technologies and is currently working as a Software Developer as part of Enterprise Quality Management System (EQMS) project.

Support Team

Robert Timmons Holds an Honours degree in Software Engineering from IT Carlow. He has a passion for tracking down and fixing the root cause for issues that arise and resolving customer issues as fast and as efficient as possible.

Jonas Betancor De Leon Originally from Lanzarote, Canary Islands, has an Aviation Management Degree from UAM and a Higher Diploma in Science in Computing from Institute of Technology Blanchardstown.

Emydex Australia

Alan Doocey moved to Australia from Ireland in June 2018 to join the Australian support and implementation team. Alan was previously the IT Manager for Dawn Pork and Bacon.

Ajay Kakumani, joined the Solutions Team of Emydex Australia in October 2018. Ajay has a Bachelor’s Degree and more recently a Post Grad. Diploma in Computer Science and has over 7 years’ Technical experience, most recently as Integration Specialist with Activate Technologies Ltd.

Emydex North America

Recruitment is ongoing to grow our team in North America.

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Emydex North America Market Update

Emydex Technology, a Dublin company specialising in Traceability Software for the food processing industry, have secured its third customer in the North American market. This contract brings to 120 the number of processing plants using Emydex software worldwide, in 14 countries. The company secured its first North American contract in Canada two years ago with pork processor Donald’s Fine Foods and has since closed a deal with Canadian Fishing Company (Canfisco).

Emydex was established in 2004 by co-founders James Grennan and Redmond Burke to offer fish and pork producers and food processors an integrated production management system tailored to their needs.

Now led by chief executive David McMahon, Emydex employs more than 50 people at its Dublin headquarters and overseas offices in Canada, Australia and South Africa. The company’s factory- floor software is aimed primarily at large-scale processors. The software combines production control with traceability and quality reporting, yield analysis, stock and food safety management.

“We’ve now moved into the Saas (software as a service) space,” said McMahon.

“We are very focused on our three export markets: Africa, Australia and North America.

“We have spent 12 years developing solutions for 60 customers, with 120 plants around the world, and the question then became ‘what else do they need from us?’.

“We’ve spent the last two years building an online quality management system and that’s been really successful. We then went back to our customers with ten other products we were thinking of building and asked them ‘how interested are you?’.

“They came back and offered to help us with design and testing. So, we’re now working on three new products, two of which are Saas, for group production planning group animal payments and Factory of the Future.”

An export-led company, Emydex has customers in South Africa, Australia, New Zealand, Canada and Namibia. The firm targets countries with strong meat exports, a relatively low concentration of large-scale processors and a strong regulatory framework for food traceability.

Emydex is a client company of state agency Enterprise Ireland. “They have helped us with R&D grants for new product development and internationalisation grants to help market entry into our key new markets,” said McMahon.

Written by Elaine O’Regan – Sunday Business Post

The Business Post

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Keeping up with demand in North America

Over the past 2 years the meat, poultry and seafood industries in North America have seen positive production increases for all protein sectors. There is a general sense of optimism about the industry as they look forward to the future. Consumer consumption rates for meat, poultry and seafood continue to increase, creating increased demand in both domestic and international markets.

These increased demands have created a culture of unrelenting focus on operational efficiencies in processing plants. Companies are looking to technology to support measurement of current processes to support continual improvements.

Processors were pushed to make the most of good economic conditions in 2018 and into 2019, sales projections are up, acquisitions are occurring more frequently, and expansion is happening in the meat, poultry and seafood industry.

As baby boomers retire and millennials move into and up the organisation, protein processors need to rethink their approach for managing and measuring the efficiency of their production lines. As the labor market continues to tighten, protein processors will need automated measurement of their line results to minimise manual labor required and to be able to provide the instant feedback across the organisation.

Emydex Software enables processors to get continual feedback from the production floor and allow some of the management positions to work remotely, through access to the Emydex tools.

Running the right shop floor solution can streamline your processing and packaging operations, expedite recalls and accurately predict yields and cost productions. The current ERP solutions lack this functionality and require a solution like Emydex to address those deficiencies. North American Meat Processors are recognising that most ERP applications support the office needs but they do not meet the unique shop floor needs of a meat processor.

Emydex Technology specialise in Factory Floor Software for Food Processors and are focusing on North America as one of three core export markets. Having secured its third customer in the North American market, this latest contract brings to 120 the number of processing plants using Emydex software worldwide, in 14 countries. The company secured its first North American contract in Canada two years ago with pork processor Donald’s Fine Foods and has since closed a deal with Canadian Fishing Company (Canfisco).

Terry McCorriston, Emydex North American Business Analyst and shop floor software vendor for the meat and seafood industry, previously worked as the director of CSB-Systems, and was IT Manager at J.M. Schneiders Inc., a large meat processor in Canada. Terry has spoken at numerous international conferences on the importance of product costing in the meat industry.

Terry is certified with APICS (American Production and Inventory Control Society), to be able to provide sound recommendations on supply chain and operational processes.

Terry has a passion for helping protein industry companies improve their operations with use of technology.

For more information on the Emydex system, contact local agent Terry McCorriston 

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