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A New Era In Food Enterprise Management Software Applications

Emydex’s new suite of Enterprise Management Software (EMS) applications are designed specifically for multi-faceted food processing companies, those which are mainly multi-plant operations, usually overseen by a group HQ plant. Typically, these plants are spread geographically across a country or several countries and would be large food processing organisations. 

It is difficult to maintain data integrity across these often-complex businesses, is often labour intensive and prone to human error with the duplication of information across multiple systems. 

Emydex Enterprise Management System (EMS)

Emydex’s answer to this problem is the Emydex Enterprise Management System (EMS) suite of software which comprises a series of web apps targeted specifically at maintaining data integrity, reducing data entry, and improving control across plants. 

Emydex Enterprise Management System

From a system architecture point of view, the EMS layer resides between the customer ERP system and the various operating plants.

The EMS layer of the Emydex software stack is made up of several web apps tailored toward solving these problems for multi-plant customers.

 

Business Intelligence (BI)

Emydex BI is the latest app of the Enterprise layer allowing customers to surface data to provide visual real-time and trending analytical dashboards. Sitting at the corporate level allows integration to multiple plants to surface data as well as other third-party systems such as ERP & financial systems.  Find out more here

 

Master Data Management (MDM)

Master Data Management (MDM) is designed to control data integrity to ensure it is consistent across all plants. The Master data management module allows customers to centrally manage master data such as products, label designs, kill line destinations as well as other required data.

This removes the effort needed by plant staff to replicate data into each instance of Emydex which instantly reduces the risk of human error. With EMS MDM, corporate users can centrally control all aspects of master data which creates consistency across the business. An example of this is that if a label design is managed centrally, the label will look identical, no matter the plant it was produced from, which from a customer's point of view can be critical. This can also reduce incorrect labelling which can cause product recalls and market rejections, impacting the business brand and reputation.

 

EMS App Deployment

This app empowers the Emydex customer's IT department to take control of deploying the Emydex applications out to the plants. This increases IT security and allows the IT department to pull updates into the business network to then choose when to deploy to the individual plants. This in turn allows the customer to be more self-sufficient in relation to updating plant's MES software outside of production.

 

EMS Exchange

EMS Exchange is Emydex’s newest approach to integration between the plants and third-party systems such as ERP systems and cold stores. It allows for the configuration of rules to route data from one system to other(s). This reduces the customisation required to integrate the Emydex applications into other third-party systems

 


Enterprise Quality Management System (EQMS)

Emydex’s first Enterprise module was the Enterprise Quality Management System (EQMS) which allows customers to centrally control, capture, store and report on various quality & technical aspects of their operations.
Find out more here…

 

The Future of EMS

The Emydex new product development team are busy working on new apps and features to further extend and enhance our offerings, including additional EMS modules such as Centralised Product Specifications, Production Planning, Payments, Livestock Appointments and Yield Costing. 

Watch this space!

 

If you want to learn more – contact Ireland, Australia, South Africa or North America offices

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Emydex CEO Update

A note from Emydex CEO, David McMahon

The Emydex country teams, still mainly working from home, are busy working on a number of large customer projects. These include Emydex V5 system upgrades for some of our larger multi-plant customers in Ireland, as well as continuing to build ‘group standard solutions for some of our newer multi-site processors in Europe, Canada as well as New Zealand

Throughout 2021, Emydex has continued to solidify its position as a global provider of MES solutions by building out our people and bases in the further stretches of the world including New Zealand and in North America, where new customers and new employees have been added to both Emydex companies established at the end of 2020

On the Product Development front, our software has evolved from our traditional 3-tiered software stack comprising the core platform, software modules and business logic, to add two new layers of software.

Our new Automation layer includes a suite of software modules such as the DCI (Data Communications Interface) that enables Emydex software to connect to factory floor automated machines and robots via standard protocols (OPC) as well as a new Simulator module that enables our customers to conduct scenario planning, as well as to test Emydex software in advance of the installation of factory floor machinery and to train operators in advance of go-live

Our new EMS layer of software developed for our enterprise-level multi-site processing customers, includes software modules such as Master Data Management, Emydex BI, EMS Exchange, Centralised Reporting as well as App Deployment, a suite of software applications designed to facilitate the central creation and dissemination of data files from group HQ to remote plants, as well as consolidated analysis and reporting.

Finally, our technology mix has expanded beyond our traditional windows desktop applications running on-premise, to complement these with new web-based applications (Blazor) as well as Android applications such as our new XDA for handheld scanning applications, a replacement for our legacy SDA application running on the end-of-life windows mobile operating system.

Looking to the future, Emydex plans to continue to grow our teams of people in Ireland, North America, Australia and New Zealand, as well as form new strategic partnerships with global providers of Industrial equipment, ERP integrators and MES consultancy firms with specialist knowledge of the workings of the meat, fish and food processing industries.

If you want to learn more – contact Ireland, Australia, South Africa or North America offices

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Growth in 2020 despite Covid-19

Emydex expands in 2020 despite Covid-19 with year-on-year growth in sales

New office openings in Canada and New Zealand. New hires in Ireland, Canada, Australia, and New Zealand. New customer signings and new plant go-lives.

Sales Growth

In a year dominated by the Covid 19 pandemic, global lockdowns, as well as restrictions on domestic and international travel, 2020 has seen another period of solid performance by Emydex, at a time when all staff in all market offices are working from home since mid-March.

In the first 9 months of 2020, Emydex recorded sales growth of over 10% compared with the same 9-month period last year. Emydex is pleased to see the business continue to grow throughout what are extremely challenging trading conditions.

Remote Working

Restrictions on the international movement of people have had the biggest impact on Emydex this year, with our customers and staff restricted in their ability to visit factories for business analysis engagements and project implementations in person.

South Africa

In September, Steynsburg Pork, a new Emydex customer, went live with the first phase of their Emydex system installation, at their new greenfield plant in South Africa. This new world-class farm and abattoir facility will process up to 4,800 sows per week once operating at full capacity.

Phase 1 of the project saw Emydex go-live with a “door to door” solution, including animal delivery, pig processing kill line, carcass management, into boning, case labelling, warehouse management and sales order picking.

The project was supported on-site by Emydex’s long-standing partner for the African market, Summit Process Solutions, and a special thanks to both Rodney and Jeffrey Macer-Wright for their help and assistance on the ground during the lead up to go-live, and several weeks post-go-live during the project stabilisation phase.

New Zealand

Around the same time, the Wilson Hellaby Group in North Island New Zealand went live with their first Emydex system, a state-of-the-art automated carton labelling system operating in the pack-off area of their beef and lamb boning halls of their Auckland Meat Processors (AMP) plant.

Unmanned labelling stations provide higher quality and consistency of labelling, eliminating errors, reducing reworks and recalls, whilst also reducing labour costs. Improvements in line speed and throughput mean that the automated pack labelling lines can process up to 18 cartons per minute. The system is fully integrated into the boning halls and provides real-time visibility of all stages of the production process for full traceability.

Emydex acknowledges the efforts of Ian Carson, Senior Consultant with Emydex Australia in our Brisbane office, who flew from Brisbane to Auckland and back during the lockdowns in both countries to support the Emydex go-live in the group’s Auckland Meat Processors (AMP) plant in Auckland.

Whilst onsite in AMP, Ian provided the eyes and ears for our system solutions and engineering teams working remotely on the project in our Dublin and Brisbane offices, relaying real-time video footage back to the engineers and testers working on the Emydex system solution on pre-go-live testing. Ian had to self-isolate for 2 weeks on both sides of the trip, going above and beyond the call of duty.

Canada

In Canada, the Emydex team have been working remotely with the Canadian Fishing Company (CANFISCO) to continue implementing Emydex functionality into the organisation remotely.

Having completed the first phase implementation covering Groundfish applications, the focus is now on applications for future improvements, including analysis of expected costs against actual costs, gross margin visibility at the different levels (including vessel, customer, and sales order analysis), as well as the automation of HACCP and QC processes and cold storage invoicing.

In addition, Emydex have also been completing requirements analysis for another multi-plant, major food manufacturing company in Canada. Although the first two factory requirements gathering visits were completed in person, the remaining factories have since been completed virtually using video conference technology again due to travel restrictions.

Expansion

To support growth in our two newest overseas markets, Emydex incorporated two new overseas companies in Canada and New Zealand in November and welcomed new hires to join both teams.

In Canada, Nathan Kelman joins the Emydex Canada team as a Senior Solutions Engineer. With over 8 years of programming experience working in software development roles around the Greater Toronto Area, Nathan will work on Emydex solutions development as well as support with our customers in Canada and the US

In New Zealand, Hermien Van den Berg joined the Emydex New Zealand team in September, as a Senior Project Manager, based in Auckland. With over 10 years’ experience working as a project manager for companies such as Coca-Cola in South Africa, Hermien will manage our growing New Zealand team, working remotely on customer projects including WHL and Silver Fern Farms.

(Jan 2021 update) Vadim Shegay and Wayne McRae also join the growing Emydex NZ team, both as a Senior Solutions Engineers working on ongoing Emydex projects spread over the North and South Islands in New Zealand.

Contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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Improvements by the country mile

How traditional, community-oriented company Ashbourne Meat Processors embraced change through Emydex

Meet the client

Ashbourne Meat Processors is one of Ireland’s most successful exporters of premium chilled beef products. Founded in 1985, the company exports high quality products all over the world and is proud to be recognised as a family whose expertise and knowledge is passed down from one generation to another. There are nearly 200 people in the company family working in two facilities in the centre of Ireland – Roscrea (slaughtering and cold-storage facilities) and Naas (deboning and cold storage).

Ashbourne Meat Processors is a firm believer in leveraging advanced technology and production facilities.

The opportunity

Ashbourne Meat Processors’ two plants were essentially working in isolation from each other on outdated systems that required a lot of manual input and data entry. The abattoir in Roscrea would take in livestock and create the relevant paperwork. When the carcases were transferred to Ashbourne Meat Processors’ facility in Naas (and to other facilities operated by the company’s clients all over the country), new paperwork would have to be created. This was extremely inefficient and left the company open to human error, duplication and lack of visibility and control.

There were also issues with compliance as the legacy systems used in both operations were not integrated with the Department of Agriculture systems and so there was a need for even more data entry.

“One of the biggest problems is we didn’t have integration with the Department of Agriculture. We knew we had to move on, to integrate and put all of this technology to work for us. Emydex came on board and handled everything. 95% of the carcasses go from Naas to Roscrea and all the paperwork is now electronic and automatic and we can monitor everything remotely which, as the pandemic has proved, is more important than it was.”
PJ Butler, Roscrea Plant Manager

What we did

Emydex is the acknowledged leader when it comes to process development for the food industry and when Ashbourne Meat Processors decided to overhaul the IT infrastructure and embrace the latest processing technology, they called Emydex.

Following a project scoping exercise, the team agreed to divide the job into two phases – one for the slaughter plant in Roscrea and the other for the Deboning operation in Naas. Connecting the two facilities was an obvious but important improvement.

In phase one, The Naas Deboning operation was upgraded by Emydex to deliver an end-to-end factory floor solution. Today Emydex handles the entire processing procedures within this plant, from Intake, Into / Out of Boning, Packing, Dispatch and Warehousing. Emydex also generates all the appropriate Dispatch Documentation, transfers traceability data to customers and allows for full forward and backward traceability. Prior to Emydex’s introduction, Work Orders were paper-based and were phoned down to the operators. Now this is all controlled within Emydex which means there is less likelihood of human error and the whole process is now more streamlined and controlled.

In phase two, the abattoir and cold storage facility 100 kilometres away in Roscrea, County Tipperary, was completely overhauled with everything from animal intake, supplier POs, inter-company paperwork and all procedures – from processing to packing, including sales picking – newly streamlined and automated. Labelling from boning through storage and out in orders was part of the specification as was the automatic electronic generation of all documentation. Real-time data is now updated constantly between the two plants and a new dispatch system created.

Going Live

Emydex systems went live in Naas in January 2019 and Roscrea in October 2019.

The results

Animal intake at the abattoir is now seamlessly and automatically integrated with the Government’s veterinary body, AIMS. Ear tags are scanned and all animal data is confirmed and registered and the Department of Agriculture is notified automatically. This improvement alone saves thousands of man hours every year and completely eliminates human error at the intake point.

“The old system was labour-intensive and setting up jobs needed a lot of work. Emydex brought in a lot of standardisation which has helped us to complete jobs quicker, weigh boxes quicker and see yields a lot clearer. We became 8% more efficient overnight… we highly recommend Emydex.”
Donal Houlihan, Naas Plant Manager, Ashbourne Meat Processors.

There used to be two separate systems and all sorts of mistakes were created by so much manual data entry. This led to delays in cattle payments and problems in registering the passport details of some animals. Now there is just one system and those errors have been eliminated.

Everything from animal intake to carcass dispatch and box generation is automated, tacked, reported and visible all the way from start to finish.

Overall, and almost immediately, efficiency was improved, paperwork virtually eliminated, errors drastically reduced, and profitability increased throughout the company.

In other's words

“The savings in administration were immediate – we saved a labour unit in the office immediately – and the piles of paperwork and stacks of files are a thing of the past. We’re almost paperless now, except for the cheques which some of our more traditional farming suppliers prefer over electronic payments. I estimate that actual physical paperwork has decreased by 95% and that’s a huge achievement.”
PJ Butler, Roscrea Plant Manager, Ashbourne Meat Processors

Contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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A new day at Dawn Meats

Dawn Meats is an outstandingly successful meat processing group. When they wanted to streamline their quality management system on the factory floors, they turned to Emydex

Meet the client

Dawn Meats is a family owned business that was established in Waterford, Ireland in 1980 and has grown to become one of the largest and most important beef and sheep processing groups in the industry. The group employs over 7,000 people in dozens of countries, including 10 sites in Ireland and 12 in the UK, exporting to over 50 countries worldwide.

Every year, Dawn Meats processes over 1 million cattle and 3 million sheep, generating more than €2 billion in turnover for the company and contributing over €1.67 billion to rural economies through 30,000 farms in Ireland and the UK.

The numbers are staggering and so is their success.

The opportunity

Dawn Meats developed their own in-house quality management system which largely relied upon manual, paper-based checks all along their factory floors.

While this was rigorous and helped to maintain the very highest levels of quality products for the company, it was inefficient, creating delays, tons of paper, hours of data entry and leaving the door open for error. The old manual way of working involved lengthy printing, handing out, filling in, returning, checking, countersigning and storage of paper records. On top of that, files had to be physically retrieved in the event of audit.

“Dawn Meats wanted to do away with paper-based quality checks along the floor and to use the data they collect in a far more efficient manner to drive improvements. They wanted a quality management system that would create actions and alerts automatically, so that managers could see in real time what has been done. This would mean they could make more informed decisions and corrective actions, improve compliance and reduce issues.”

David McMahon, Emydex CEO

Since 2013, Emydex have being developing their Quality Management System capable of being used in single site as well as across multi-site Group processors like Dawn Meats. Emydex’s Enterprise Quality Management System (EQMS) is, in short, a software system that allows food processors carry out their factory and supplier quality and audit checks on tablets, reporting instantly in the back-office, replacing all paper-based quality check sheets on the factory floor.

A perfect fit for Dawn Meats.

What we did

There were five main drivers behind Dawn Meats decision to select Emydex 

The first was Emydex gave them a single system, with our quality module sitting alongside all other Emydex factory floor Production or Warehousing modules on a common platform.

Next, our solution can be fully integrated to shop floor industrial machinery, capable of scanning barcodes, meaning no manual keying of data needed. 

Thirdly, the Emydex EQMS system can be installed on-premise or in the cloud. Emydex don’t force customers to operate their QMS out of the cloud, they can install on-prem if required. 

Another key differentiator is the system can work off-line as well as on-line for all compatible mobile devices, using local databases. Meaning operators can switch to off-line mode when capturing quality data in areas with poor or zero wi-fi coverage. 

Finally, the system is very configurable in-house including an easy to use QC workflow builder tool. This function allows in-house QC personnel (non-IT people) to design and build their own Quality workflows in-house, including QC surveys, QC check-sheets and quality audits, without the need to involve either Emydex developers or their internal IT department.

Going Live

The Emydex EQMS system has been running in at Dawn Meats Irish facilities in both Rathdowney and Carroll’s Cross plants for a number of months. 

At this point Dawn’s group technical QC team have configured internally almost 200 separate QC workflows in Emydex including for example, Abattoir and Boning hall pre-op checks, GMP audits, metal detector checks, glass and hard plastic, knife register and attendance checks etc. 

Once built centrally, such workflows can then be used across all the group’s sites. Having completed site testing over the past number of weeks, the system is currently being rolled out to Dawn’s remaining processing plants in Ireland including Grannagh, Ballyhaunis, Charleville and Kilbeggan.

The results

Emydex EQMS helps Dawn Meats to streamline the QMS processes across their factories and to ensure they are working to the most effective QMS system. As it standardises the QMS and FSM systems across the group it improves compliance and shares best practice throughout all of the facilities. 

Using the Document Management System included within the system, sites can share generic documents and processes, and tailor the specifics to the site. This reduces time lost in writing up documents and figuring out procedures and risk assessments. 

The system creates actions, alerts, notifications and alarms in real time and automatically tells them when they are out of compliance, forcing the immediate implementation of corrective actions.

It improves compliance and reduces issues in announced and unannounced audits, reducing risk with defective product, product recalls and customer satisfaction.

The Emydex system frees up resources to drive product quality improvements and also frees up archive space and storage. It will give central management a holistic view through instant visibility of all factories in one centralised system, making KPI reporting easier and that maximises safety, quality and compliance. 

Finally, this accurate QMS data can drive operational processes and business decisions, helping continuous improvement by providing instant effect data.

In other's words

Speaking shortly after the Emydex system go-live in Dawn’s second site at Carroll’s Cross, John Coleman, Dawn Group Technical Manager in Ireland said,

“The result is that resources have been freed up, saving cost. Less paperwork, collection is instant, no errors, less time, no printing, archive space has been freed up, we have instant and easy retrieval of documents – everything has improved and is more accurate. 

We got what we wanted which is improved collection, visibility and use of our data. That instant visibility means we have real-time situation reports. The tangible savings are obvious – less paper and less ink, for example. The less obvious savings are evident too – less time and effort, fewer mistakes and corrections, reduced hold-ups, etc. I can see if people are making the required quality checks and if they are making them at exactly the right times.”

Working with Emydex has been great - they understand their system and have been very helpful. Emydex created a system for support that includes excellent on-going communication. We have worked with them over the past decade on traceability, and so we trusted them. I like how their QMS system is so flexible, and how they could configure it to how we wanted to work – not something you get with an out-of-the-box solution. That flexibility meant that we were given artistic license as to how to develop our own workflows.

John Coleman 

Dawn Group Food Safety and Quality Manager 

What’s next?

The next phase is roll out Emydex’s EQMS to all 8 Dawn Meats factories in Ireland. Over 2020 the system will be introduced to Dawn’s sites in the UK.

 

For more on Emydex's Quality Management system, read:

Electronic Quality Management Systems for the Food Industry


or contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

Request a Demo

Forresters takes off

How a family business scaled up to become an industry powerhouse

When independent, family-owned business Forresters wanted to take the business to the next level, they turned to Emydex and we were with them every step of the way.

Meet the client

Established in 1972 and based in Cheshire, Forresters is one of the largest suppliers of cooked, raw and coated poultry in the United Kingdom. The company supplies retailers, food services, pub retailers, manufacturers and catering butchers with a variety of frozen and chilled branded and own label chicken products.

The opportunity

Forresters had the expertise, the market and the reputation to help them to take the business to the next level. The issue was with operations and one of the biggest hurdles was the fact that their existing production and billing systems were built in-house and not integrated to their back-office ERP system. In practical terms, the production lines couldn’t handle any more as they were currently configured.

Maintaining and updating the systems was costly with little support, resulting in an over-reliance on a few key individuals. In addition, Forrester’s was unable to report in real-time on their daily production, stocks, traceability, yields and costs.

What we did

Forresters managers and Emydex specialists worked closely together to work out how to blend the best technology with the company’s own expertise to create an operation that could upscale as needed. Forresters commissioned Emydex to develop a production management and traceability reporting system which would operate on the shop floor and in the back-office for data maintenance, analysis, trending and reporting.

We began with phase one which was the installation of our packing and processing module on a dozen shop floor weigh-price labelling packing terminals. The Emydex weighing and labelling software system for finished products features easy-to-use label design, compliant with all EU regulations.

With that up and running we moved on to phase two which covered the roll-out of a factory-wide solution that covered the entire line. It was designed to give full traceability from start to finish, from intake of the raw material by purchase order, defrosting, cooking, production work orders, marination, packing, analysis by retail line, full stock, yield and dispatch control and then on to Sage 200 accounts for invoicing.

Vision System

A part of the project which was not in the original scope was the introduction of a Keyence vision system and barcode reader, that we fully integrated into Forresters’ Emydex solution. The Emydex software communicates with the Keyence vision and barcode reader, automatically checking for the correct batch number, use by date, product code, label layout / structure and barcodes on packs as they move down the packing line. If they are as they should be, the system triggers the printing of the correct box label for the product, rather than requiring the operator to press a button to print it. If either the label or barcode is incorrect, the Emydex system lets the operator know. The benefits of this system include more accurate product labelling, with less errors and potential recalls.

The results

This system is now live on the factory floor, door-to-door including all of Forresters fixed weight lines. The biggest and most immediate benefit of the new Emydex system is the reduction of manual input which has eliminated the risk of human error. Packing is now fully automated and labels are printed automatically when the correct number and type of packs are in the box, saving time, resources and money.

Forresters now has complete visibility over their entire production management process. They are no longer reliant on key individuals to manage in-house systems and they have a full support team on hand should any issues arise.

Most importantly, the Emydex system provides management and supervisors with real-time and accurate reporting on factory stocks, production, as well full traceability reports.

Profitability is up, human error has been eliminated and the factory has scaled up as a direct result of the improvements in efficiency and production brought about by the Emydex solution.

Commenting shortly after go-live Heidi Dilliway-Nickson, Director with Forresters said “the Emydex system is very efficient, easy to operate and works well for us. The full traceability we have gained saves masses of time - what used to take the QA department days to analyse is now instant. Emydex never say they can’t do something: they’ll listen and go away and come back with an answer, they always find a way.”

John Acornley, Finance Manager with Forresters added “We packed over one million packs last week and we have thirteen production lines where we used to have two: the company has expanded massively, and we couldn’t have done it without the Emydex system in place. It helps us to drill into products and see what’s happening in real-time, following every chicken through every step and that means stock rotation is perfect, quality is perfect. That means we can see issues and potential problems and react before they have an impact. The savings in time and paperwork alone have made it all worthwhile and the traceability reporting is brilliant – we can make important decisions on the fly. QMS is coming soon and will replace the last troublesome bits of paperwork in the factory.”

What’s next?

Next comes the QMS system and rolling out the solution to the factory’s remaining multi-pack lines.

For more on Emydex’s Quality Management system, read:

 

Electronic Quality Management Systems for the Food Industry

 


or contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

Request a Demo