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A new Dawn for Quality systems

Dawn Meats Group, one of Europe’s leading meat processing companies, sought to streamline its factory-floor Quality Management System with Emydex.

 

Meet the client

Dawn Meats Group is a family-owned business established in 1980 in Waterford, Ireland. The company has grown to become one of the largest and most important beef and sheep processing groups in the industry. The group employs over 8,000 people across twelve countries, including ten sites in Ireland and thirteen in the UK, and exports to over 50 countries worldwide.

Every year, Dawn Meats Group processes over 1 million cattle and 3.5 million sheep, generating more than €2.5 billion in turnover for the company and contributing over €1.67 billion to rural economies through 30,000 farms in Ireland and the UK.

The numbers are staggering, and so is their success.

 

The Opportunity

Dawn Meats developed its own in-house quality management system, which largely relied on manual, paper-based checks throughout its factory floors.

While this was rigorous and helped to maintain the company’s highest quality products, it was inefficient, creating delays, tons of paper, and hours of data entry. The old manual way of working involved lengthy printing, handing out, filling in, returning, checking, countersigning, and storing paper records. On top of that, files had to be physically retrieved in the event of an audit or to trend data.

For the past decade (since 2013), Emydex has been developing an Electronic Quality Management System (EQMS) capable of being used in single plants as well as across multi-plant group processors like Dawn Meats Group

Emydex’s Quality Management System is a software system that allows food processors carry out their factory and food safety quality and audit checks on tablets, reporting instantly in the back-office, replacing all paper-based quality check sheets on the factory floor.

A perfect fit for Dawn Meats Group.

“​We selected Emydex, a long-standing partner of ours, due to Emydex’s understanding of our food production facilities, their excellent software development ability and personal project management delivery,” said Julia Hewerdine, Group Food Safety & Quality Project Manager in Dawn Meats Group.

 

There were several drivers behind Dawn Meats Group’s decision to select Emydex:

 

One System

The first was Emydex gave Dawn Meats Group one single system, with Emydex’s quality module sitting alongside all other Emydex factory floor MES, Production and Warehouse Management modules on one common platform.

“We have worked with Emydex over the past decade on the production and traceability side, so we trust them”, commented John Coleman, Dawn Group Food Safety and Quality Manager.

 

Cloud or On-Premises

The EQMS system can be installed on-premises or in the cloud. Emydex doesn’t force its customers to operate their QMS out of the cloud; they can install it on-prem if necessary.

“Emydex has had a tremendous impact on our shop floor quality data collection on site, as well as safeguarding completion of checks in a scheduled and timely manner.  Its reliability and speed have ensured that workflows carried out have been given full attention, and no corners are cut.” said Alan McCormack, Dawn Meats Technical Team

 

Online and Offline Mode

Another key differentiator is that the system can work offline as well as online for all compatible mobile devices, using local databases. This means operators can switch to offline mode when capturing quality data in areas with poor or zero Wi-Fi coverage.

“Our QA’s like the systems’ ability to save checks within the factory, without needing to return the checks to folders which would previously have occurred. The system’s speed and performance has allowed for more thorough and detailed checks on the line, as well as increasing their time available to carry out additional checks, without needing to carry out tedious admin tasks.”, commented Alan McCormack, Dawn Meats Technical Team.

 

Flexibility

Finally, the system is very configurable in-house including an easy-to-use quality workflow builder tool. This function allows in-house QC personnel (non-IT people) to design and build their own Quality workflows in-house, including QC surveys, QC check-sheets and quality audits.

“I like how their QMS system is flexible, and how we can configure it to how we wanted to work – not something you get with an out-of-the-box solution. This flexibility means we can build our own workflows ourselves, not involving Emydex nor internal IT.” added John Coleman, Dawn Meats Group, Food Safety and Quality Manager.

 

Going Live

The Emydex Quality Management System has been operating in Dawn Meats Group’s Irish & UK facilities for over five years now. Having first gone live in two Irish plants in 2019, today the system is operating in Dawn Meat’s seven primal processing plants in Ireland, as well as a further seven group primal processing plants in the UK, fourteen plants so far, with further roll-outs underway, including three retail processing plants in the UK.

At this point Dawn’s group technical QC team have configured internally almost 500 separate QC workflows in Emydex including for example, Abattoir and Boning Hall pre-op checks, GMP audits, metal detector checks, glass and hard plastic, knife register, and attendance checks etc. Once built centrally, such workflows can then be used across all the group’s sites.

 

The Results

Emydex EQMS helps Dawn Meats Group streamline the QMS processes across its factories and ensure they are working to the most effective QMS system. Standardising the QMS and FSM systems across the group improves compliance and shares best practices throughout all the facilities.

“External auditors have had a positive outlook on the Emydex quality system, frequently commenting on its benefits of generating reports, assigning close-outs, and collating data at a click of a button.” said Alan McCormack, Dawn Meats Technical Team

 

Using the Document Management System included within the system, sites can share generic documents and processes and tailor the specifics to the site. This reduces time lost in writing up documents and figuring out procedures and risk assessments.

The system creates actions, alerts, notifications and alarms in real-time and automatically tells them when they are out of compliance, forcing the immediate implementation of corrective actions.

“The less obvious savings are evident too – less time and effort, fewer mistakes and corrections, reduced hold-ups, etc. I can see if people are making the required quality checks and if they are making them at exactly the right times.” John Coleman, Dawn Group Technical Manager in Ireland

 

It improves compliance and reduces issues in announced and unannounced audits, reducing risk with defective product, product recalls and customer satisfaction.

The Emydex system frees up resources to drive product quality improvements and frees up archive space and storage. It will give central management a holistic view through instant visibility of all factories in one centralised system, making KPI reporting easier and maximising safety, quality and compliance.

“The result is that resources have been freed up. Less paperwork, collection is instant, no errors, less time, no printing, archive space has been freed up, we have instant and easy retrieval of documents – everything has improved and is more accurate.” commented John Coleman, Dawn Group Technical Manager in Ireland

 

Finally, this accurate QMS data can drive operational processes and business decisions, helping continuous improvement by providing instant effect data.

“The Emydex Quality System is an innovative, adaptable software solution which fulfils the needs of Dawn Meats Group and continues to evolve through more areas of our factories, making them fit for the future.”
Julia Hewerdine, Group Food Safety & Quality Project Manager in Dawn Meats Group

 

Don’t wait! Embrace the future of quality management with electronic quality management
software.

If you want to learn more – contact Emydex in any of our global market offices in Ireland, Australia, New Zealand, South Africa, or North America

Request a Demo

Silver Fern Farms welcomes Emydex to Fourth Beef plant in Te Aroha, New Zealand

Silver Fern Farms Expands Emydex Integration in Te Aroha

The Silver Fern Farms Emydex implementation continued following successful rollouts of the factory floor MES system in its primary beef processing plants in Belfast, Dargaville, and Hawera. Earlier this month (12/13 October), the fourth beef primal processing plant in Te Aroha, North Island, New Zealand, went live.

Commenting on the go-live, Matt Ballard, Chief Transformation Officer with Silver Fern Farms, said “this deployment went smoothly and the adoption by our frontline teams has been excellent”. 
 

Emydex rollouts are planned to continue in 2025, with the beef processing plants in Finegand and Pacific set to come online with the Emydex for primary processing, production control and traceability reporting.

 

Emydex CEO, David McMahon, added, “A huge thanks to our Emydex team working on the SFF project, including Carne De Vreede, Saffi Muhammed, Ashley Buckle, and Felsi Judith Lawrence in Emydex New Zealand, as well as Carl Brennan in Emydex Australia who flew over to New Zealand to support another successful go-live with no Emydex stoppages.”

 

If you want to learn more – contact Emydex in any of our global market offices in Ireland, Australia, New Zealand, South Africa, or North America

Request a Demo

Emydex Software: A Game-Changer for Beef Processors

Emydex, a leading provider of software solutions for the meat processing industry, is celebrating its 20th anniversary in 2024.

For over two decades, Emydex Beef Processing Software has been transforming how leading meat processors operate across the globe. Trusted by industry leaders like Dawn Meats, Central Agri Group, and Ashbourne Meats, Emydex delivers robust, adaptable solutions that improve efficiency, traceability, and productivity throughout the beef supply chain.

Ashbourne Meats in Ireland, an Emydex customer for eight years, praised the Emydex team for their reliability, friendliness, and professionalism. Donal Houlihan, Operations Manager, said, “The Emydex team have an excellent understanding of the Meat Industry. The system is extremely user-friendly, allowing a smooth working environment across all our production lines. Their technology constantly meets our needs in an ever-evolving industry.” read full story.

 

Central Agri Group in Victoria, Australia, has been an Emydex customer for eight years. The Managing Director, Rami Koyu, commended Emydex for its smooth rollout and the positive response from operators. He said, “The Emydex roll-out was one of the smoothest IT system rollouts I have ever been involved in.” read full story.

 

Dawn Meats Group in Ireland, an Emydex customer for twenty years, praised Emydex for its agility. Shane Slattery, Group CIO, said, “For twenty years, Dawn Meats and Emydex have been in a symbiotic partnership, during which time the Emydex solutions have been able to be quickly adapted to changes within both our industry and business.” read full story.

 

Eurofarm Foods in Ireland, an Emydex customer for fourteen years, commended Emydex for its ‘can-do’ attitude as well as excellent helpdesk support. Ciaran Boyle, General Manager, said, “More recently, Emydex were also there to support our business in the immediate aftermath of a cyber-attack on the business in Sept 2021. This was a phenomenal result to say the least.” read full story.

 

Harvey Beef in Western Australia, an Emydex customer for nine years, praised the Emydex team for their willingness to understand their problems and look at solutions. Mike Stephenson, Head of Technology, said, “The team are great to work with and always willing to understand our problems and look at solutions to improve the way our Emydex is integrated with our business.” read full story.

 

Kepak Group in Ireland & UK, an Emydex customer for seventeen years, commended Emydex for its support in their business growth. Jeremy O’Callaghan, Group CIO, said, “Emydex has been an integral part of the system delivery team for Kepak Group for almost two decades, supporting us in our business growth across multiple sites in both Ireland and the UK.” read full story.

 

Liffey Meats in Ireland, a customer operating Emydex in two of its plants, commended Emydex for its ‘can-do’ attitude. Derek McDermott, Chief Financial Officer, said, “Having worked with Dave and his team for the past fourteen years, I can say the key difference with Emydex is their ‘can do’ attitude.” read full story.

 

MeatCo Namibia, an Emydex customer in Southern Africa for thirteen years, praised Emydex for its fit-for-purpose product. Grant Mitchell, IT Manager: Production Systems, said, “Emydex is a Fit for Purpose product, which complements our Business.” read full story.

 

Silver Fern Farms, operating fourteen plants in New Zealand, has been an Emydex customer for four years, currently operating Emydex in two of its plants with further plant rollouts in progress. Matt Ballard, Chief Transformation Officer, highlighted Emydex’s ability to provide greater traceability and process controls, saying, “Emydex has shown it can provide greater traceability and process controls that are positive in meeting Silver Fern Farms needs over the longer term.” read full story.

 

Wilson Hellaby Ltd, with two plants in New Zealand, has been an Emydex customer for three years. Justin Lee, Chief Financial Officer, commended Emydex’s innovative approach to software development, saying, “In both instances, we were able to employ Emydex’s innovative approach to software development to solve challenges within our industry where off-the-shelf solutions just don’t exist.” read full story.

 

These testimonials from just ten of Emydex’s global beef customers highlight the significant benefits that Emydex software brings to beef processors, including smooth rollouts, greater traceability, innovative solutions, and excellent support. These customers have been working with Emydex for 119 years collectively across 36 plants.

Over the past two years, a dedicated team at Emydex HQ in Dublin, Ireland, has collaborated with numerous longstanding beef processing customers to develop a new Industry Standard software solution for the Beef Processing industry. This Vexillum (Latin for ‘Standard’) project aims to create a comprehensive, ready-to-use Manufacturing Execution System (MES) tailored for beef processors. The initial rollout of this system will be undertaken by four Emydex beef processing customers, deploying it across more than 20 beef primary processing facilities in Ireland and the UK.

As Emydex celebrates its 20th anniversary, it looks forward to continuing to provide top-notch solutions for the beef processing industry.

If you want to learn more – contact Emydex in any of our global market offices in Ireland, Australia, New Zealand, South Africa, or North America.

Request a Demo

Dawn Pork & Bacon, 17 years on Emydex and counting

Dawn Pork & Bacon is one of Ireland’s leading Pork producers, operating out of Grannagh, Co Waterford in Ireland. May 2023 will see the 17th year Anniversary since Emydex first started working with Dawn Pork & Bacon, in 2006.

Emydex was founded in April 2004, so Dawn P&B was one of the very first customers to go live with an Emydex software system to manage, control and report on all their production, stocks, yields, and traceability requirements.

Continuous Improvements

Initially launched on Emydex Version 3 of the application, the system has been upgraded on a number of occasions to keep the software solution in check with the latest technical developments released by Emydex in both the core system, as well as the various industry modules in use. Industry modules operated by Dawn P&B cover their entire factory floor processes, door-to-door including pig kill line and payments, carcass stock management, into-boning, boning hall management, box packing and palletizing, sales order picking, and dispatch.

In 2009 the system was extended to add an Emydex weighbridge system for Dawn to manage truck deliveries to the plant used to verify dispatch weights against weights at the bridge, eliminating potentially costly mistakes.

24/7 Support

Alan Doocey, Dawn Pork & Bacon’s IT Manager at the time later relocated with his family to Australia, eventually ending up working for Emydex Australia, where he still works today on the Emydex Australia customer support team. Alan provides real-time technical helpdesk support to Emydex customers in Australia and New Zealand, as well as other Emydex customers around the globe who signed up to a 24x7x365 support agreement. The 24x7 team is made up of support engineers like Alan in Brisbane, in addition, to support staff in New Zealand, Canada, and Dublin.

Commenting on the successful working relationship between both companies over such a long tenure, Billy Leslie, Financial controller with Dawn Pork & Bacon said

We in Dawn Pork & Bacon are delighted to celebrate a very successful partnership of 17 years with Emydex in 2023. The Emydex suite of software plays an integral part in the day-to-day running of our business. The system is very user-friendly allowing production staff to fully engage with it. As a result, the information the system produces is extremely reliable enabling us to maintain tight control of our yields, stock management, and our supply chain.

We look forward to continuing our partnership with Emydex in the future. A future that will include increased regulatory control and sustainability reporting challenges within the Agri-Business sector. In partnership with Emydex, we are confident that these challenges can be overcome.

If you want to learn more – contact our Ireland, Australia, New Zealand, South Africa, or North American offices

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Turning over a new leaf in New Zealand

Updated in September 2025.

Turning Over A New Leaf In New Zealand

How Emydex helped the largest livestock processing company in New Zealand to replace a 25-year-old Abattoir system with a new state-of-the-art solution that worked so well, it’s planned to go into 13 other facilities. The pilot operation in Christchurch was originally scheduled for a three-week installation but was up and running in just four days. However, the conversation with Silver Fern Farms started over a decade ago, the tendering process was exhaustive, and preparation and simulation reached a whole new level of precision.

Meet The Client

Silver Fern Farms is the largest livestock processor in New Zealand with a 30% market share, 7,000 employees working across 14 plants and a turnover of NZ$ 2.7b. They represent 16,000 sheep, cattle, and deer farmers, exporting to 60 countries worldwide. The Silver Fern Farms headquarters is in the centre of Dunedin on the South Island.

Emydex has been working on a deal with Silver Fern Farms since 2010 which makes this the longest sales cycle in the company’s history. Over the course of the 10-year discussions, the Emydex team paid several visits to Silver Fern Farm’s head office in Dunedin, as well as beef processing plants across New Zealand, and various delegations from Silver Fern Farms travelled to Ireland to visit Emydex at their head office in Dublin, as well as Emydex customer plants in Ireland and the UK.

The Opportunity

In 2019, Silver Fern Farms informed Emdyex that they were ready to start a formal project to replace their ageing factory floor traceability and production control system systems. The pilot plant was to be their primal beef processing facility in Belfast, Christchurch which had been using the same system for 25 years.

As part of the formal tender process, Emydex pitched against two other international specialist firms, as well as a local supplier of MES software systems. The pitch process comprised a comprehensive selection process that included two days of presentations and meetings, involving demonstrations of nine scripted scenarios (traceability, packing, etc) over seven hours before thirty people from the Silver Fern Farm’s group, followed by a second day of meetings with their internal IT team as well as their engineering department. In the end, Emydex emerged as the preferred supplier and was awarded the contract for a beef primal processing pilot project in their Belfast plant in Christchurch.

What Emydex Did

The project was originally planned to go live in July 2020 when the Belfast plant traditionally closed for a 3-week period, but the COVID-19 pandemic brought everything to a halt. Due to the pandemic, the project was moved back by a year. During that time, the project scope expanded to include other technical aspects for delivery, for example, a whole new system for animal assembly.

The new Emydex system configured for Silver Fern Farm’s handles everything from the booking and intake of the animals and follows the flow through the factory floor including the stun station, live weight, head inspections, carcass inspections, reinspection, and grading. Everything meets the strictest New Zealand government veterinarian standards and procedures, and it all integrates with the existing CRS system for streamlined payment processing.

 

Emydex System In Use

 

Automation was a big part of the project, replacing the factory floor terminals with integration to their programmable logic controllers (PLCs). Each hook has an identification on the hook and the system collects information at every station along the line.

Automation like this is the main difference we see between the European and the Australian and New Zealand markets. The level of investment in automation is higher but it pays back in labour efficiencies – machines don’t catch COVID.

James Grennan, Technical Director, Emydex

Going Live

The project finally went live in November 2021 following a comprehensive testing and training schedule for all operatives that included simulations, dry runs, full monitoring of everything at all stages and then an Emydex team onsite. The client anticipated a three-week switchover, but the joint teams managed to complete the switchover in just four days.

Emydex On-Site Training

The Belfast plant operates two shifts, producing 20 hours a day which makes it a very busy plant. Emydex supports the plant at all times, 24×7, with a team of Emydex engineers spread across New Zealand, Australia, Ireland, and Canada, following the sun.

From our support offices in New Zealand, Australia, Ireland and Canada we can follow the sun so that should anyone in Silver Fern Farms have an issue, they can call Emydex on just one number and there will be someone at their desk to take their call and, if it’s a critical issue, it’s a sequential line, downtime can cost thousands of dollars a minute. We can analyse and resolve immediately 24 hours a day with our four teams around the world.

Lorna Daly, Head of PMO, Emydex

Emydex today have a team of five people employed in New Zealand and ten in the Emdyex Australia office in Brisbane, supporting Silver Fern Farms as well as two other New Zealand food processing companies. This makes Emdyex the largest Irish employer of permanent staff in New Zealand, according to Enterprise Ireland, for whom Emdyex are a client company. In fact, the introduction of Emydex to Silver Ferns Farms originally came via Enterprise Ireland’s Australia office, through one of their market-office staff based in New Zealand.

Enterprise Ireland has been a huge help to Emdyex in Australia and New Zealand. The EI Australasia team are so supportive of Emydex and other Irish companies, it’s reassuring to know we have these local supports in place for whenever we need them

David McMahon, CEO, Emydex

The Results

As you would expect, the new Emydex system has brought new levels of efficiency and productivity to the Silver Fern Farms facility in Belfast, Christchurch. What is so impressive is that this was a very efficient and well-run operation even before we went near it but soon after go-live, Silver Fern Farms confirmed that they had processed more cattle in one shift than they had ever done before and finished earlier too.

The project went well. Emydex is a great system and the staff love using it. The system gives good information and reports, it is easy to use and works well. There are efficiencies in that all the data is in one area, and we no longer have to review or get reports in more than one system to get the information we want. Staff on the floor, as well as leaders and management, have benefitted the most when it comes to information and reports that the Emydex system can supply. Their engineers and technical people are very good; their project managers are very knowledgeable and able to keep us informed

Phillip William Kilgour, Plant Manager, Silver Fern Farms

Bringing all different systems into one system will have benefits. This means one system for our end-to-end site process – from livestock booking through to container load-out to the customer. Talking to some of the workers they like the new Emydex system and it has helped them

Shaun O’Neill, Regional Operations Manager, Silver Fern Farms

Feedback from Belfast has been very positive, and it’s great to have all site functions in one system as well as having timely access to important information for decision making.

Simon Limmer, CEO, Silver Fern Farms

What’s Next?

Based on the success of the pilot project, Silver Fern Farms have accelerated its plan to roll out Emydex to its 13 other processing plants spread across New Zealand. In 2022, the plan in Phase 2 is to tackle Production Scheduling, Packing, and Automatic Labelling along with the implementation of Emydex’s Enterprise Management System (EMS) for Master Data. The EMS system will be used to centrally manage data from the head office to individual plants. In conjunction with Phase 2, additional teams will make any adaptions needed to the existing Livestock processing system required to roll out to other bovine sites and then move on to the implementation of the ovine and venison systems.

In Other’s Words

In terms of their professionalism… as a meat processing company, Silver Ferns employ project managers, process managers, business analysts as well as internal QA testers. They installed their own Emydex training lab and ran the kill line with dry runs using big blue plastic barrels (blue cows) hanging from the hooks to simulate carcasses. This level of attention to detail was impressive to see. Emydex is a better company for the experience we had working with Silver Fern Farms.

David McMahon, CEO Emydex

One of the biggest and hopefully unique issues with this project was that our team members on the ground had to travel from outside NZ and so quarantine for two weeks in advance of the go live. There was a lottery for the MIQ quarantine places, and it was tough waiting for when the places opened. Even close to the go-live flight cancellations caused some issues with our team having to travel long hours by car. Due to COVID, Emydex has adapted to not having the full team onsite for the launch with team members working remotely. The team worked via video calls and cameras were installed to give a view of the factory floor. We had easy access to remotely control each terminal.

Shane Hayes, Product Manager, Emydex

Progress Update – 2025

Since the publication of this article in 2022, the partnership between Emydex and Silver Fern Farms has continued to expand. Today, six beef primary butchery sites across New Zealand are live with Emydex’s traceability and production control systems. The most recent go-live at the Pacific (Hastings) site marked another major milestone, with Silver Fern Farms officially retiring its legacy CRS system across all six beef-only plants. Watch the Pacific go-live story here:

Looking ahead, the focus will shift to extending Emydex solutions across new species, including venison and lamb.

If you want to learn more – contact Ireland, Australia, South Africa or North American offices

Request a Demo

Success in a Greenshell

Success In A Greenshell

Whakatōhea is an indigenous New Zealand iwi (confederation of Māori tribes) centred around the small coastal town of Ōpōtiki in the Eastern Bay of Plenty region of New Zealand.

Over 20 years ago, Whakatōhea created the aspiration to develop a Greenshell™ Mussel aquaculture farm off the coastline of Ōpōtiki. The vision was that the farming operation would support the development of a mussel processing factory in Opotiki and be the foundation of employment for their people, provide income for whanau (family), and support improved outcomes for the entire community.

Open Ocean Greenshell™ Mussel Farm

Creating the world's first Open Ocean Greenshell™ Mussel Farm of such magnitude was no easy feat. The consent process took over 10 years of legislative change and resource consent approval, followed by a further 5 years of research and feasibility trials. When the venture needed capital to reach commercialization, the community came together – with both local Māori and Pakeha, businesses, families, and local trusts investing to enable the farming operation to further expand.

Today - with iwi support, national government contribution, and significant shareholder investment – the dream for Te Whakatōhea iwi and the local community is no longer just a dream; it is a living reality.

Te Whakatōhea Mussel Farm currently lies just over 8.5 km off the coastline of Ōpōtiki. The farm expands across over 3800 hectares of nutrient-rich, clear, and open ocean water space.

Mussel Processing Technology

Mussels are harvested daily from the farm and delivered directly to the Ōpōtiki Processing Facility. From there, mussels are immediately processed and freighted all over the world under the brand name Open Ocean.

Upon completion of the factory, the team at Whakatōhea Mussels realised that to provide a world-class product with traceability back to the farm, and even to the area of the farm where the mussels were harvested, no ordinary software package would do the job. After a worldwide search for a solution, Whakatōhea Mussels contacted Emydex. Emydex already had a fully functioning manufacturing execution system (MES) providing complete traceability in many seafood processing sites around the world.

Emydex Mussel Processing

Given the new processing facility was due to start processing in a few weeks, speed was of the essence. Within weeks the system was in place and ready to use. Being deployed in the Cloud meant no additional IT infrastructure was required at the plant with the existing touch screen terminals and scales easily integrated into the Emydex solution. Android-based barcode scanners connect seamlessly via the Internet to the Warehouse Management System's database allowing for the issuing and dispatching of stock from the plant.

The Emydex Process

Mussels are bought into the plant in large hessian bags of up to a tonne where they are weighed and labelled which is recorded in the system with the harvest information resulting in a clear view of the quantity and origin of raw materials on the plant. From here the mussels are issued to a production grading ‘job’ where they are scanned using a traceability barcode into the job linking to the original harvest number thereby providing traceability back to the farm.

From here the mussels are recorded out of grading as a work-in-progress product again using a traceability barcode to track the mussels through the process. Finally, they are issued to the packing process where they are recorded and labelled for shipment whilst still retaining the traceability from the farm to the finished items. The traceability is retained throughout the process by simply scanning the traceability barcode at each stage of the process.

Scott Fitzgerald, ICT Manager for Whakatōhea Mussels said of the implementation
The team at Emydex have done a great job, the documentation that was pulled together so quickly because our business needed a quick implementation was good, it is well-detailed and easy to follow. Emydex provided training for the admins and super users, all of which has been useful.

When asked after the go-live how he viewed the implementation Scott commented;

Very successful, being a greenfield site, we have been finding our way through the processes, not only with Emydex but as a business moving forward. Sometimes we knew what we wanted, other times we needed Emydex to be patient with us and help us to discover what we can and cannot do with the system. Emydex was great in helping us do this. Moving from the manual system to Emydex has already increased our productivity and will continue to do so.

And finally, how was the process overall?

In one word, great. Emydex has been easy to deal with and helped us to give our business the commercial push it needed regarding a production system.*

 

If you want to learn more – contact Ireland, Australia, South Africa or North American offices

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