Dawn Pork & Bacon is one of Ireland’s leading Pork producers, operating out of Grannagh, Co Waterford in Ireland. May 2023 will see the 17th year Anniversary since Emydex first started working with Dawn Pork & Bacon, in 2006.
Emydex was founded in April 2004, so Dawn P&B was one of the very first customers to go live with an Emydex software system to manage, control and report on all their production, stocks, yields, and traceability requirements.
Continuous Improvements
Initially launched on Emydex Version 3 of the application, the system has been upgraded on a number of occasions to keep the software solution in check with the latest technical developments released by Emydex in both the core system, as well as the various industry modules in use. Industry modules operated by Dawn P&B cover their entire factory floor processes, door-to-door including pig kill line and payments, carcass stock management, into-boning, boning hall management, box packing and palletizing, sales order picking, and dispatch.
In 2009 the system was extended to add an Emydex weighbridge system for Dawn to manage truck deliveries to the plant used to verify dispatch weights against weights at the bridge, eliminating potentially costly mistakes.
24/7 Support
Alan Doocey, Dawn Pork & Bacon’s IT Manager at the time later relocated with his family to Australia, eventually ending up working for Emydex Australia, where he still works today on the Emydex Australia customer support team. Alan provides real-time technical helpdesk support to Emydex customers in Australia and New Zealand, as well as other Emydex customers around the globe who signed up to a 24x7x365 support agreement. The 24x7 team is made up of support engineers like Alan in Brisbane, in addition, to support staff in New Zealand, Canada, and Dublin.
Commenting on the successful working relationship between both companies over such a long tenure, Billy Leslie, Financial controller with Dawn Pork & Bacon said
We in Dawn Pork & Bacon are delighted to celebrate a very successful partnership of 17 years with Emydex in 2023. The Emydex suite of software plays an integral part in the day-to-day running of our business. The system is very user-friendly allowing production staff to fully engage with it. As a result, the information the system produces is extremely reliable enabling us to maintain tight control of our yields, stock management, and our supply chain.
We look forward to continuing our partnership with Emydex in the future. A future that will include increased regulatory control and sustainability reporting challenges within the Agri-Business sector. In partnership with Emydex, we are confident that these challenges can be overcome.
If you want to learn more – contact our Ireland, Australia, New Zealand, South Africa, or North American offices
