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Growth in 2020 despite Covid-19

Emydex expands in 2020 despite Covid-19 with year-on-year growth in sales

New office openings in Canada and New Zealand. New hires in Ireland, Canada, Australia, and New Zealand. New customer signings and new plant go-lives.

Sales Growth

In a year dominated by the Covid 19 pandemic, global lockdowns, as well as restrictions on domestic and international travel, 2020 has seen another period of solid performance by Emydex, at a time when all staff in all market offices are working from home since mid-March.

In the first 9 months of 2020, Emydex recorded sales growth of over 10% compared with the same 9-month period last year. Emydex is pleased to see the business continue to grow throughout what are extremely challenging trading conditions.

Remote Working

Restrictions on the international movement of people have had the biggest impact on Emydex this year, with our customers and staff restricted in their ability to visit factories for business analysis engagements and project implementations in person.

South Africa

In September, Steynsburg Pork, a new Emydex customer, went live with the first phase of their Emydex system installation, at their new greenfield plant in South Africa. This new world-class farm and abattoir facility will process up to 4,800 sows per week once operating at full capacity.

Phase 1 of the project saw Emydex go-live with a “door to door” solution, including animal delivery, pig processing kill line, carcass management, into boning, case labelling, warehouse management and sales order picking.

The project was supported on-site by Emydex’s long-standing partner for the African market, Summit Process Solutions, and a special thanks to both Rodney and Jeffrey Macer-Wright for their help and assistance on the ground during the lead up to go-live, and several weeks post-go-live during the project stabilisation phase.

New Zealand

Around the same time, the Wilson Hellaby Group in North Island New Zealand went live with their first Emydex system, a state-of-the-art automated carton labelling system operating in the pack-off area of their beef and lamb boning halls of their Auckland Meat Processors (AMP) plant.

Unmanned labelling stations provide higher quality and consistency of labelling, eliminating errors, reducing reworks and recalls, whilst also reducing labour costs. Improvements in line speed and throughput mean that the automated pack labelling lines can process up to 18 cartons per minute. The system is fully integrated into the boning halls and provides real-time visibility of all stages of the production process for full traceability.

Emydex acknowledges the efforts of Ian Carson, Senior Consultant with Emydex Australia in our Brisbane office, who flew from Brisbane to Auckland and back during the lockdowns in both countries to support the Emydex go-live in the group’s Auckland Meat Processors (AMP) plant in Auckland.

Whilst onsite in AMP, Ian provided the eyes and ears for our system solutions and engineering teams working remotely on the project in our Dublin and Brisbane offices, relaying real-time video footage back to the engineers and testers working on the Emydex system solution on pre-go-live testing. Ian had to self-isolate for 2 weeks on both sides of the trip, going above and beyond the call of duty.

Canada

In Canada, the Emydex team have been working remotely with the Canadian Fishing Company (CANFISCO) to continue implementing Emydex functionality into the organisation remotely.

Having completed the first phase implementation covering Groundfish applications, the focus is now on applications for future improvements, including analysis of expected costs against actual costs, gross margin visibility at the different levels (including vessel, customer, and sales order analysis), as well as the automation of HACCP and QC processes and cold storage invoicing.

In addition, Emydex have also been completing requirements analysis for another multi-plant, major food manufacturing company in Canada. Although the first two factory requirements gathering visits were completed in person, the remaining factories have since been completed virtually using video conference technology again due to travel restrictions.

Expansion

To support growth in our two newest overseas markets, Emydex incorporated two new overseas companies in Canada and New Zealand in November and welcomed new hires to join both teams.

In Canada, Nathan Kelman joins the Emydex Canada team as a Senior Solutions Engineer. With over 8 years of programming experience working in software development roles around the Greater Toronto Area, Nathan will work on Emydex solutions development as well as support with our customers in Canada and the US

In New Zealand, Hermien Van den Berg joined the Emydex New Zealand team in September, as a Senior Project Manager, based in Auckland. With over 10 years’ experience working as a project manager for companies such as Coca-Cola in South Africa, Hermien will manage our growing New Zealand team, working remotely on customer projects including WHL and Silver Fern Farms.

(Jan 2021 update) Vadim Shegay and Wayne McRae also join the growing Emydex NZ team, both as a Senior Solutions Engineers working on ongoing Emydex projects spread over the North and South Islands in New Zealand.

Contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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Emydex growth in overseas markets

An Emydex company update as the world begins to unlock from the global Coronavirus pandemic that has severely affected the global economy since the beginning of this year.

Having just closed out our latest financial year-end to April 30th, Emydex is pleased to announce that the company grew by a further 20% year-on-year this year, following similar strong growth when the company grew by 30% last year.

In line with our company vision, over the past year, Emydex added further Tier 1 customers in our chosen markets, on the strength of which the company has expanded its presence in all the markets we serve, with further new hires added across the board, detailed below.

In addition, Emydex has added a suite of new products and modules to our factory floor solutions offerings, including a range of products focussed on larger multi-site meat, fish, and food processors. New products include the Emydex Enterprise Management System (EMS), Emydex Exchange as well a suite of group-level applications like Master Data Management for products, labels etc. In addition, consolidated group reporting, BI dashboards and a host of new web-based and Android applications are now available.
For further information read our New Year, New Products news story.

Europe

In Europe, following the successful implementation of Danish Crown’s Emdyex pilot project in the group’s Hörby plant in Sweden (read story), Emdyex are now live in the Danish Crown Scan Hide facility which processes premium hides for high-end products. We are also currently working with Danish Crown on several additional new plant roll-outs running in parallel, including Emydex factory floor systems for Danish Crown’s Aalborg plant in Denmark.

Emydex is also working with our long-standing customer, Kepak Group, to upgrade six of their beef and lamb primal processing plants in Ireland to our latest Emydex version 5 software. Also in Ireland, Ashbourne Meats have gone live with Emydex in their two processing plants in Roscrea and Naas (read story).

Africa

In Africa, building on our existing Emydex customer installations operating across South Africa, Botswana, and Namibia, Emydex are working on a new greenfield plant implementation for Steynsburg Pork in South Africa due to go live in Q3 2020.

In addition, Emydex has successfully implemented our Enterprise Quality Management System (read story) with new customers including Purecare in South Africa that are using our quality management system to complete scheduled services and emergency repairs on reverse osmosis machines which feed dialysis machines within hospitals throughout Southern Africa. Purecare management now has instant visibility of jobs that the technicians are completing in the field and can invoice for these services, including the quantities of spare parts, with ease.

Australia & New Zealand

Building on our earlier successes with Emydex customers such as O’Connor Beef in Victoria, Harvey Beef (read story) in Western Australia, and the Sunpork Group (read story) in Queensland, the Emydex team in our Brisbane office (read story) are currently working on a number of new customer project implementations including WAMMCO (Katanning) and Southern Meats (Goulburn), Mort & Company, as well as Silver Fern Farms and Wilson Hellaby/Auckland Meat Processors in New Zealand.

Our Emydex Australia office also welcomed new additions to the team including Karen Rogers, ex-Sastek/Cedar Creek as a business analyst working alongside Ian Carson, as well as Charles Joseph, Project Manager. Most recently, Emydex welcomed both Allan Nielsen and David Wang to the Emydex Australia software delivery team, both who join at the same time, coming from JBS Australia where they worked in JBS’s Brisbane software development team for 8 and 5 years, respectively. Utilising remote working technologies both Allan and David are integrating and collaborating successfully with the local Brisbane team, as well as the Emydex teams based in Dublin and Toronto while working from home remotely due to the Covid19 restrictions.

North America

In North America, Emydex continues to work with existing customers such as Donalds Fine Foods, with pork processing plants running Emydex box labelling systems at their plants in Richmond and Langley in British Columbia, as well as Moosejaw, Saskatchewan.

In BC Canada, Emydex is recently live in two of the Canadian Fishing Company’s (Canfisco) plants located in Richmond and Delta Pacific. Emydex is live within Canfisco’s two groundfish processing factories integrated into their MS Dynamics 365 ERP system.

In Wisconsin, US, Emydex are working with Strauss Brands, a large beef, veal, and lamb processor to implement Emydex box labelling systems on their factory floor integrated to their Dynamics 365 ERP system.

Supporting Terry McCorriston (ex-CSB systems) who has been Emydex’s agent in the region for the past 3 years, based in the Greater Toronto area of Canada, Emydex welcome Irish-born, John Keating to the Emydex North America team, as a senior engineer to support our growing North America customer base as well as our global 24x7 support team.

Looking Forward

With all countries in the markets that Emydex serves, who are beginning to take their economies out of lockdown post the pandemic crisis, Emydex look forward to a positive second half of the year. The company will focus our efforts on delivering on commitments to our customers in Europe, Africa, Australasia, and North America.

Emydex will also continue to further our advances with respect to our software platform helping to enable automation within food processing factories. Automation delivers labour savings as well as improved productivity and efficiencies. With the need to maintain social distancing in this new world order, more and more factories will look to automation, as a means of safeguarding their businesses against any further pandemics that might arise in the future. Machines don’t get sick, at the end of the day.

Contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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New Year rings in New Products

Introducing a host of new products built in conjunction with market-leading processors across the globe.

The Emydex new product development team, whose role is to future proof the Emydex solution, has been busy upgrading the Emydex framework as well as adding new products and modules into the software mix, particularly those focussed on larger multi-site meat, fish, and food processors.

Enterprise Management System

The new Emydex Enterprise Management system (EMS) centralises many of the existing Emydex modules operating at the plant level to the group corporate level. Being able to centrally control aspects of the Emydex system such as label designs, products, harvest destinations and carcass rules and well as bill of materials is vital to multi-site customers to maintain consistency, standardise, reduce error and improve efficiencies of managing and maintaining master data. Labour and cost savings are obvious. Perform a task once at group-level, rather than repeated many times at plant level, leading to inconsistencies.

The Emydex EMS system comprises of a mixture of new EMS windows applications as well as front-end web-based applications.

The EMS is a new software layer operating in the cloud (or customer hosted centrally) that connects external 3rd party software systems such as ERP systems, to local instances of Emydex production systems operating at the plant level. This allows customers to have one central place to integrate the ERP systems and other external systems to, with Emydex handling the responsibility and integrity of data flowing to and from individual plants.

EMS Exchange

The new EMS Exchange module (EXC) is the new highway that connects Emydex to multiple internal and external systems. This application allows Emydex super-users within our customers IT departments to configure integrations from Emydex to 3rd party systems including:

  • ERP integrations
  • Inter-site Transfers
  • 3PL Integration
  • Government Animal trace databases (AIMS, ScotEID, NLIS, NAIT)

Prior to EMS Exchange, all integrations from Emydex to 3rd party systems would have had to have been specially commissioned by Emydex for our customers, now this can be completed internally without any Emdyex involvement.

EMS Master Data Management

Emydex Master Data Management (MDM) allows customers to centrally control key business data with the ability to add, edit, save, approve and publish data from corporate offices all with version control and rollback functionality.

Key business users are also able to easily monitor plants acceptance and live versions of master data within the factory. Master data can include any data files created and maintained at a group level, that are also required at a plant level. This includes labels, products, destinations and carcass filters, vet inspection keyboard faults and cutting specifications.

The benefits of master data management include improved efficiency, improved decision making, a reduction in poor quality and erroneous data. It also creates business best practice standards for group-wide and plant level reporting.

EMS Application Deployment

Emydex App Deployment provides our multi-site customers with new web-based functionality to manage and deploy Emydex software updates across their group plants easily.

Emydex Quality Management System

In line with our stated company strategy that Emdyex software products are built by industry, for industry, our Enterprise Quality Management System (read EQMS story) first launched in 2018, continues to be developed with more and more features becoming available on foot of feedback and requests from our exiting EQMS installation base.

The recent focus has been delivering highly configurable product specification checks, label verification checks, as well as improving the off-line capabilities of the system to deal with scenarios where quality checks are being performed in areas with poor or no wi-fi coverage. Product specification configuration has been enhanced to be able to validate operators’ inputs against the configured product file to ensure compliance.

Warehouse Management System (Android)

Following Microsoft’s withdrawal from the mobile phone market after its failed merger with Nokia, Microsoft announced in 2017 that all versions of Windows Mobile operating systems (Windows Mobile 6 and Windows CE) commonly used on handheld mobile computers such as Motorola/symbol/Zebra, Honeywell and Intermec are 'end of life'. Microsoft is no longer building or supporting operating systems for such devices.

Since then, Emydex has been working on the redevelopment our Windows mobile application for handheld computers (our SDA application) to replace it with a brand-new Android version, written from scratch in the Xamarin programming language, that is known as our new XDA application.

All of the functionality previously available on the SDA version will be available on the XDA version, applications that typically cover the warehouse management features of a factory floor data capture system including:

  • Palletising
  • Stock movements
  • Stock Count, Stock Take & Stock Reconciliation
  • Inter-site transfer
  • Scan to/from Production
  • QC hold functionality
  • Sales Order picking
  • Carcass splitting
  • Chiller grading
  • Dry goods stock management

Emydex is currently testing our initial applications with customers in a production environment, to test for speed, robustness and durability.

 

For more information on any of these new product development features please contact [email protected]

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Emydex South Africa Market Update

Over the course of 2018 the Emydex Technology delivery team in Dublin worked in close partnership with Summit Process Solutions, Emydex’s local market agent based in Johannesburg, to successfully deliver three new cold store projects for three new customers based in South Africa. These included the Emydex Cold Store Warehouse Management System complete with required hardware to QK Cold Store South Africa located in Johannesburg, as well as to Table Bay Cold Storage located in Cape town.

A third Emydex system was commissioned for GPS Food Group RSA, also located in Cape Town. The GPS Food Group Cold Store implementation was extended later in 2018 to add further Emydex Production and Traceability reporting modules covering their Value-Added processing operations in the same plant.

The addition of these three new customers, bring the number of Emydex customers to nine in the Southern Africa region.

Stock Maps

Some of the Cold Store Systems delivered include the latest version of Emydex’s Stock Maps functionality. This new functionality enables the Cold Store to view and search against a visual representation of their stock by drilling down through areas and warehouse locations and interrogating stock via graphical views of racks, rows and bays. This latest version of Emydex Stock Maps System now enables Emydex customers to configure, build and maintain Stock Map views themselves in-house via the easy-to-use Stock Map configuration editor.

Distributed Warehouse System

The Emydex Web Application development team in Dublin is nearing completion of a brand-new Distributed Warehouse System (DWS).  DWS is a web-based application for Cold Stores to provide remote access to their customers to run self-service queries on their stock, send ASNs and even Sales Orders via the web client to the Cold Store for action.

Other customers include Meat Corporation of Namibia (Meatco), the largest beef processing operation in Namibia.  Meatco is running Emydex in several of their processing, slaughter, de-boning and further processing plants, as well as a mobile Abattoir operating in the Northern Namibian region.

In addition, the Botswana Meat Commission (BMC) is similarly the largest beef processing operation in Botswana and operates with Emydex’s Packing & Processing software modules at its three processing facilities in Lobatse, Francistown and Maun.

In South Africa, Klein Karoo Meat - the world’s largest Ostrich processor is situated along the garden route between Cape Town and Port Elizabeth.  Klein Karoo Meat make use of Emydex’s Shop Floor, Production Control and Traceability Reporting Systems which are running in their three slaughter and de-boning plants based in Oudtshoorn, Swellendam and Graaff-Reinet.

16 Plants Operating Emydex Software in Southern Africa

In total there are now sixteen separate plants operating Emydex Software in Southern Africa, the bulk of which were delivered in partnership with Summit Process Solutions.  Summit Process Solutions integrates weighing, labelling, inspection, processing, data capture, factory floor software and IT systems to create tailor made solutions for companies in Southern Africa.  Combined with their vast range of industrial equipment like waterproof - computer terminals, scanners, scales, printers etc., they are a perfect match for Emydex’s Software Systems.

Commenting on the Emydex’s success in the region, David McMahon, Emydex CEO based in Dublin said “the success of Emydex in Southern Africa is very much dependent on our local partner Summit Process Solutions.  Not only do they supply, install and support all the industrial waterproof hardware required to run the Emydex Systems, but their professional services team assist with the planning, scoping and gathering of specifications required before the Emydex System is configured by the Emydex Dublin team.  When the time comes for system testing and go-live, Summit are again on hand to assist with preparations for go-live including testing, training and support.  It’s an ideal partnership where each side provide complementary products, services and skills. The Summit team’s twenty plus years of operating in the African region means they have the domain knowledge and expertise needed to have meaningful discussions with both customers and prospective customers alike.”

Rodney Macer-Wright, Summit Process Solutions Managing Director said “In the Southern African market, Emydex offers a perfect software package for our customers as they can offer a complete solution from raw material intake right through to finished product despatch or a standalone system such as the Emydex Quality Management System.

In a changing market such as ours, it is extremely important that a factory floor software keeps up with current trends. With Emydex’s focus being their factory floor software, they are continuously making improvements. They understand the customer’s requirements and are extremely agile in making changes and improvements to the Emydex software solution in order to streamline the customer’s production process. The partnership between Emydex and Summit Process Solutions offers our customers a proven solution with a great match of software and hardware”

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Emydex New Hires in Dublin, Australia & North America

In line with continued growth and expansion, mainly in overseas core markets, Emydex is pleased to announce new hires across the board, joining the Emydex Project Management, Development, EQMS and Customer Support teams over the past few months.

Project Managers

Ann-Marie Caffrey joined the Project Delivery Team in September 2018. Ann-Marie has a Degree in Information Technology from Dublin City University and previously worked for Hewlett Packard as Senior IT Project Manager.

Ciara McIvor joined the Project Management Team of Emydex Dublin in August 2018. Ciara has a Master’s Degree in Project Management and over 5 years project management experience.

Development Team

Robin O’Neill joined Solution Delivery Team in June 2018. Robin studied at the Universities of Glasgow and Leeds and has over 10 years Software Development experience in all aspects of the software development lifecycle.

Ekaterina Pushkina, joined the Solutions Delivery Team of Emydex Dublin in October 2018. Kate has a Master’s Degree and over 18 years Software Development experience.

Varun Kasana, joined the Products Division Team. Kasana has a Master’s in Computer Science and has over 8 years’ Development experience.

Jose Rubio joined the Development Team in January 2019. Jose has a Master’s Degree in Computer Science and moved to Ireland in 2011, working as a Software Engineer since 2012, and as a Team Lead since 2016.

Rory McGarrigle joined the Development Team in January 2019. Rory is an experienced software developer with over eight years’ experience across a wide variety of technologies, delivering challenging projects.

EQMS Team

Agnieszka Kregiel-Grzyb joined Emydex as an intern whilst completing a Software Development trainee course. Previously she worked in customer service for 8 years and completed a Management course in DIT. Most recently Agnieszka completed a Higher Diploma in Science in Computing at NCI.

Brian Shortall joined Emydex as a member of the Product Delivery Team. Brian has a Master’s Degree in Web Technologies and is currently working as a Software Developer as part of Enterprise Quality Management System (EQMS) project.

Support Team

Robert Timmons Holds an Honours degree in Software Engineering from IT Carlow. He has a passion for tracking down and fixing the root cause for issues that arise and resolving customer issues as fast and as efficient as possible.

Jonas Betancor De Leon Originally from Lanzarote, Canary Islands, has an Aviation Management Degree from UAM and a Higher Diploma in Science in Computing from Institute of Technology Blanchardstown.

Emydex Australia

Alan Doocey moved to Australia from Ireland in June 2018 to join the Australian support and implementation team. Alan was previously the IT Manager for Dawn Pork and Bacon.

Ajay Kakumani, joined the Solutions Team of Emydex Australia in October 2018. Ajay has a Bachelor’s Degree and more recently a Post Grad. Diploma in Computer Science and has over 7 years’ Technical experience, most recently as Integration Specialist with Activate Technologies Ltd.

Emydex North America

Recruitment is ongoing to grow our team in North America.

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Emydex Australasia Market Update

Emydex Australia today announces the move to larger corporate offices in The Precinct in Central Brisbane. Located at 14 Browning Street, the new Emydex Australia Head-office is only a 5 min walk to South Brisbane train station, as well as Brisbane river walk that runs through Brisbane city.

The move coincides with a ramp up of the Emydex Australia team, with recent hiring of three new local software engineers, two of whom will join the Emydex Australia Solutions Implementation team, as well as one joining the local technical support team. This brings the total Emydex Australia headcount to eight, including local employees as well as a number of Emydex Ireland employees on secondment to Australia.

The Emydex Australia dedicated support team, works in tandem with the Emydex Ireland support team to provide 24×7 support coverage to Emydex customers located in 14 countries around the world. Recruitment is ongoing presently in Toronto, Canada, to add further support technicians to the global support team based there, for seamless 24×7 coverage for Emydex customers by way of 3 x 8 hour support shifts.

(Some of the Emydex Australia Team with David and James visiting from Ireland.)

Emydex signed its first Australian customer, Junee Lamb in New South Wales, in early 2015. Despite locating its head-office in Brisbane since then, Emydex Australia only recently added their first Queensland processing customer to the customer mix in September 2018, signing contracts with the Sunpork Group. Sunpork Group are the largest Australian owned pig producer and processor, with head-office operations located in Murarrie, Brisbane. Emydex are contracted to supply a factory floor data-capture, production control and traceability reporting MES system to service a new state-of-the-art Kill Floor and Boning room operations at the Swickers processing plant located in Kingaroy, three hours outside Brisbane.

Our most recent go live was Harvey Beef, based in Western Australia. Part of Harvest Road Group and privately owned by the Minderoo Group, Harvey Beef is Western Australia’s leading beef processor. In December 2017, Emydex were invited to submit a proposal to supply and implement a software system which would improve their ability to address their current issues and support growth plans. After the publication and evaluation of an RFP, and a competitive tender process, Emydex was selected to provide the full end to end factory floor processing system, in tandem with Empired being selected to implement Nav 2018, as their choice of back-office ERP system to cater for Harvest Road’s core financials and non-meat inventories.

Other Emydex customers in Australia include Wodonga Abattoir in Wodonga, O’Connor Beef in Packenham, as well as Victoria Valley Meat Exporters all based in Victoria.

Commenting on the recent expansion of its operations in Australasia, David McMahon, Emydex technology CEO based in Dublin, Ireland said “Australasia is one of three key export markets we are focussed on right now in addition to Africa and North America. Brisbane appears to have a ready supply of software engineers and technicians, compared with Ireland where they are in scarce supply. To the end, the plan is for the Emydex Australia team to grow in size, not just to cater for our customers based in this region, but also to support our global customers, as well as to participate in a number of New Product development projects we are planning to deliver over the next 18 months.

These include Group Production planning and Animal payment systems geared at larger multi-site group processors”. He added “Our vision is to become the No.1 partner of choice for Traceability, Quality and Production control systems with leading meat, fish and food processors in our four key global markets. To achieve this means a need to maintain sharp focus on our core product and service offerings, customers and markets, working with local partners in each region for both Industrial hardware and back-office ERP systems integration”

For more information on Emydex Australia, please contact Ian Carson at  [email protected]

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