Australasia

Emydex Technology, based in Dublin Ireland, is a leading supplier of Factory Floor data capture, Production Reporting and Traceability Software systems to Meat, Fish & Food processors around the world. 

After a number of years working with Enterprise Ireland to find the right partner to represent Emydex in Australasia, we are delighted to announce an Emydex partnership in Australia & New Zealand. The company recently announced it had signed contracts with BCP Pty Ltd based in Brisbane, Australia. BCP’s directors are well known within the Australasian Food Processing Industry as suppliers of Industrial hardware and software systems with a reputation built over 20 years for quality, innovation and proactive customer service.

 

As the exclusive agent for reselling Emydex systems in Australia and New Zealand, Emydex now have a team of six dedicated staff based in Brisbane, as well as a network of consultants spread across Australia and New Zealand, who are providing implementation and technical support for Emydex software systems implemented in the Southern Hemisphere. The added advantage being that 24 hour support for Emydex’s existing Northern Hemisphere customers can be bolstered with assistance from the new Support team in Emydex’s Brisbane base.

BCP will add value to the Emydex software offering in the local market by providing for full turnkey solutions to Foods processors that includes all Industrial hardware requirements such as scanners, Industrial PC terminals, scales and printers etc. Heading up the Australian operation is Ian Carson, who had previously acted as Emydex’s agent in Australia and New Zealand for the past two years. Formerly CEO of Cedar Creek systems in Australia, Ian joins Emydex Australasia as company CEO. With over 20 years’ experience of working with a variety of food processing systems in Australasia, Neil Pitt will act as Director of Sales and Customer Relations.

One of Emydex’s most senior and long serving developers also moved to Brisbane in January with his family in order to oversee the initial software installation in Junee Lamb, based in New South Wales, as well as to provide customer training and helping with the upskilling of BCP programmers.

To coincide with the 2016 launch, two of Emydex’s company directors visited Australia and New Zealand for 18 days in February, and met with over a dozen meat, poultry and seafood processors, as well as Emydex partners and consultants based in WA, Victoria and Auckland.

Since the visit Emydex have signed their second customer in Australia, a beef processor based in Victoria, and are in contract negotiations with a number of other processors with a view to starting further new projects in the region.

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In January 2016, Emydex signed contracts with the largest Ostrich processor in the world based in Oudtshoorn, South Africa, a project that will see Emydex software rolled out to three Ostrich, Sheep and Game abattoir plants as well as Value added and further processing plants over the coming eight months.

Emydex are pleased to announce the appointment of Ian Carson and his team as the Emydex partner distributor for the region. Based in Brisbane Australia, Ian previously worked with Emydex on a number of customer implementations in both Ireland and Southern Africa where he became familiar with the underlying structure and workings of the data capture and production reporting platform.

Ian believes the Emydex solution has great potential for the Australian and New Zealand markets. Being a mature yet modern, highly flexible solution, already proven in many large multinational meat processing companies, Emydex is ideally suited to food & meat processors both large and small. By utilising existing hardware, customers can significantly reduce the cost of upgrading to a new system and yet gain all the benefits offered by a modern, flexible and robust software environment.

Ian has worked for many years in senior positions with Sastek and latterly the Cedar Creek Company and has a wealth of experience in the food processing industry with the likes of Unilever, Heinz and Lowe Walker. With over 25 years in the meat processing industry in both Australasia and overseas, not only as an ‘end user’ but also as a systems provider, Ian has a deep understanding of both business processes and importantly,how technology can add value to these.

Having worked with many systems in the past,Ian quickly noted a particular strength of the Emydex system is its ability to offer a ‘business logic’ layer which allows Emydex to tailor the software platform to meet customer-specific needs, and yet still keep the core base system intact allowing for upgrades as they become available. This allows companies to maintain the competitive advantage they derive from their unique business processes, yet still take advantage of the new features included in future software upgrades, something most other systems do not allow.

In addition to traditional ‘on-premise’ installations, the Emydex system can also be offered as a service (SaaS), hosted as a cloud based system with flexible licensing models allowing for reductions in the capital costs of upgrading systems, as well as keeping ongoing costs of ownership to reasonable levels. Cloud based deployment can also assist larger multi-site companies to manage their own Emydex software environment centrally, thereby reducing administration costs.

Realising that support for a system is as important as the functionality itself, Ian is delighted that his Australian based team offering 1st and 2nd level support,backed by the Ireland-based technical help-desk team, will be able to offer 24-hour support for customers with support staff online and able to assist at anytime.

Ian Carson (far right) with some of the Emydex delivery team on assignment in Namibia.

In order to obtain more information or for a product demonstration please contact Ian on:

Office: +61 7 3289 8336
Mobile: +61 4566 31662
Email: [email protected]