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Forresters takes off

How a family business scaled up to become an industry powerhouse

When independent, family-owned business Forresters wanted to take the business to the next level, they turned to Emydex and we were with them every step of the way.

Meet the client

Established in 1972 and based in Cheshire, Forresters is one of the largest suppliers of cooked, raw and coated poultry in the United Kingdom. The company supplies retailers, food services, pub retailers, manufacturers and catering butchers with a variety of frozen and chilled branded and own label chicken products.

The opportunity

Forresters had the expertise, the market and the reputation to help them to take the business to the next level. The issue was with operations and one of the biggest hurdles was the fact that their existing production and billing systems were built in-house and not integrated to their back-office ERP system. In practical terms, the production lines couldn’t handle any more as they were currently configured.

Maintaining and updating the systems was costly with little support, resulting in an over-reliance on a few key individuals. In addition, Forrester’s was unable to report in real-time on their daily production, stocks, traceability, yields and costs.

What we did

Forresters managers and Emydex specialists worked closely together to work out how to blend the best technology with the company’s own expertise to create an operation that could upscale as needed. Forresters commissioned Emydex to develop a production management and traceability reporting system which would operate on the shop floor and in the back-office for data maintenance, analysis, trending and reporting.

We began with phase one which was the installation of our packing and processing module on a dozen shop floor weigh-price labelling packing terminals. The Emydex weighing and labelling software system for finished products features easy-to-use label design, compliant with all EU regulations.

With that up and running we moved on to phase two which covered the roll-out of a factory-wide solution that covered the entire line. It was designed to give full traceability from start to finish, from intake of the raw material by purchase order, defrosting, cooking, production work orders, marination, packing, analysis by retail line, full stock, yield and dispatch control and then on to Sage 200 accounts for invoicing.

Vision System

A part of the project which was not in the original scope was the introduction of a Keyence vision system and barcode reader, that we fully integrated into Forresters’ Emydex solution. The Emydex software communicates with the Keyence vision and barcode reader, automatically checking for the correct batch number, use by date, product code, label layout / structure and barcodes on packs as they move down the packing line. If they are as they should be, the system triggers the printing of the correct box label for the product, rather than requiring the operator to press a button to print it. If either the label or barcode is incorrect, the Emydex system lets the operator know. The benefits of this system include more accurate product labelling, with less errors and potential recalls.

The results

This system is now live on the factory floor, door-to-door including all of Forresters fixed weight lines. The biggest and most immediate benefit of the new Emydex system is the reduction of manual input which has eliminated the risk of human error. Packing is now fully automated and labels are printed automatically when the correct number and type of packs are in the box, saving time, resources and money.

Forresters now has complete visibility over their entire production management process. They are no longer reliant on key individuals to manage in-house systems and they have a full support team on hand should any issues arise.

Most importantly, the Emydex system provides management and supervisors with real-time and accurate reporting on factory stocks, production, as well full traceability reports.

Profitability is up, human error has been eliminated and the factory has scaled up as a direct result of the improvements in efficiency and production brought about by the Emydex solution.

Commenting shortly after go-live Heidi Dilliway-Nickson, Director with Forresters said “the Emydex system is very efficient, easy to operate and works well for us. The full traceability we have gained saves masses of time - what used to take the QA department days to analyse is now instant. Emydex never say they can’t do something: they’ll listen and go away and come back with an answer, they always find a way.”

John Acornley, Finance Manager with Forresters added “We packed over one million packs last week and we have thirteen production lines where we used to have two: the company has expanded massively, and we couldn’t have done it without the Emydex system in place. It helps us to drill into products and see what’s happening in real-time, following every chicken through every step and that means stock rotation is perfect, quality is perfect. That means we can see issues and potential problems and react before they have an impact. The savings in time and paperwork alone have made it all worthwhile and the traceability reporting is brilliant – we can make important decisions on the fly. QMS is coming soon and will replace the last troublesome bits of paperwork in the factory.”

What’s next?

Next comes the QMS system and rolling out the solution to the factory’s remaining multi-pack lines.

For more on Emydex’s Quality Management system, read:

 

Electronic Quality Management Systems for the Food Industry

 


or contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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Rosie & Jim Value Added Poultry Processor live on Emydex

Dublin – Ireland:
Rosie and Jim was established in 1997 when award winning craft butcher, Jimmy McLoughlin established Quality First Ltd and began producing gourmet chicken products for supply to butcher shops and restaurants. Today the company produces a wide range of premium quality, ready-to-cook gluten free breaded and battered chicken products.  They also produce a variety of delicious filled wraps.  All products are available chilled or frozen.

Order Control

Rosie and Jim approached Emydex in 2016 with a view to implementing a factory-wide Production Control and Traceability Reporting IT system door-to-door. The company had no existing factory floor IT system in place, operating manual processes instead, which meant excessive recording of internal processes manually on paper, which was both laborious and time-consuming, and offered little by way of real-time production control and traceability reporting.

The company had no real insight into the quantity or value of their existing stocks, resulting in procurement planning issues. Unsure of what current stocks were available to fulfil production orders, often resulted in over-ordering of stock, and the holding of excess stock of raw materials, dry goods and ingredients on-site than was needed.

Recipe Formulation

Another issue Rosie and Jim faced from their manual process was knowing how much each production batch cost to produce. Without knowing the precise amount of raw materials and ingredients going into each production batch, and without knowing the exact value of that stock, it was impossible to accurately calculate profit/loss and production yields.

Emydex’s Recipe Formulation Software system means that now, every item is scanned and weighed into a production job in the correct quantities. The system allows Rosie & Jim to track and record every item right down to the smallest measurement that was used in a production job. By doing this, Emydex determines the value of items used in production batches, allowing the system to calculate the cost of each production batch.

Real-Time Traceability Reporting

At Intake, Emydex allocates an internal traceability number (ITN) to each batch of supplier goods received, and the goods are labelled with barcodes and stored. From this point forward, the goods are tracked and traced by factory operators using hand-held scanning terminals, throughout the different stages of production, up to the point of sales order picking and dispatch, This allows for real-time traceability reporting throughout the plant, both for forward trace reporting from suppliers to end-customers, as well as backwards.

Sage Integration

Prior to go-live, Emydex was tightly integrated with Rosie & Jim’s existing Sage 200 accounting system, with Purchase Orders and Sales Orders pulled down from stage, and well as production data sent back to Sage for invoicing of customers and supplier payments.

Go-live

“We started using Emydex on the floor in two separate stages. First, we launched Emydex on our breading line while still using test data. This included the recipe blending and packing. By the end of the first week most of the production team using the system were already comfortable with using it. You could visibly see them speeding up when going through the individual screens.  

We also started to receive goods in from Intake onto the system. This has been simplest of part of the implementation. We soon after went live proper on the 1st of April. We first implemented Emydex on our mixes & tortilla line and began to pick our sales orders via the hand-held scanners. Overall, I feel the project was a successful implementation, and the new system has been well received by our production team, operators and supervisors, better than I could have expected”.

Peter Turner, Financial Controller with Rosie & Jim

Production Reporting

Rosie and Jim now have a comprehensive reporting structure on all aspects of their production processes. The Emydex back-office reporting module provides the company with a number of different views over their cost/value figures including Real-time stock inventory and valuation, Production costing, Production costing variances, Product usage reports, production yield reports and product giveaway reports.

Emydex also worked with Rosie and Jim to develop additional reports such as Production & packing time efficiency reports and daily stock movement reports.

“From a reporting side, by the end of the first week, our production manager and I started to see proper results with regards to yields, packing volumes and stock control. I would like to thank the Emydex team as they really helped, not only with the actual development but also with suggesting practical solutions to suit our processes e.g. line-side management.”

further comments by Peter Turner, Financial Controller with Rosie & Jim

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Emydex Live in World’s Largest Ostrich Processor

OUDTSHOORN – SOUTH AFRICA:

World’s Largest Ostrich Processor

Established in 1985, Klein Karoo is the world’s largest Ostrich processor, producing 65% of all Ostrich related products found on international markets. Klein Karoo represents more than 800 local farmer members, and produces ostrich meat, leather and feathers. Klein Karoo supplies Ostrich (Poultry) meat, including the famous ‘fan fillet’ to the local South African market, as well as to a growing number of export markets including the UK, Denmark and Sweden where Klein Karoo’s pre-grilled Ostrich meat is today available in five of the largest retailers in Europe.

With its head-quarters in the town of Oudtshoorn, located on the garden route in South Africa, the company operates a large number of processing factories in the region including three separate Ostrich Slaughter and deboning plants located in Oudtshoorn, Graaff-Reinet and Swellendam, as well as a number of other processing facilities including value-added processing, pet treat, pre-grill and Biltong processing operations.

Working in conjunction with a South African Industrial Engineering Company (iPlan Global), Klein Karoo invited Emydex to tender in July 2015, for a factory floor software solution to replace their existing production control systems that were deemed to be end-of-life. Klein Karoo sought to adopt a “leapfrog” strategy in the selection of their new software system i.e., a technological solution appropriate for 2016 and beyond. They also requested a centralised enterprise system in order to maintain one “single version of the truth”. Finally, the system they sought needed to be agile and flexible so as to allow for scale and speed to incorporate business change such as acquisitions.

Kill Line Software Live in Three Plants

Following a thorough tender process, including a project discovery and scoping exercise in South Africa, Emydex were awarded the Klein Karoo contract in January 2016. A team of Emydex developers working remotely from Dublin in close collaboration with Klein Karoo in South Africa, commissioned and configured Emydex software systems for Klein Karoo’s three Abattoir operations, boning halls and value added operations for both Local and Export Markets. A team of Emydex Senior software engineers implemented Emydex systems into the groups three plants over the Summer months of 2016, such that by the end of August all Emydex systems were live and in operation across all processing plants, without any major issues. In tandem, Emydex integrated with Klein Karoo’s new back-office ERP system, Syspro, that was implemented in parallel by iPlan Global.

Commenting on the system go-lives Karoo’s project manager said “The operators at both Graaff-Reinet and Swellendam had a positive experience with Emydex following go-live, and the general consensus is that Emydex seems much simpler and faster to use than their current system. Also taking into account the fact that the users at Swellendam saw the screens for the first time on the morning of go-live, and had no major issues transacting. So overall a positive experience from an end-user’s perspective. The Emydex developers were very helpful during their visit and didn’t shy away from finding on-site solutions or the long hours.”

Full Traceability Reporting

Commenting on the perceived benefits for the business following the system go-live, Cobus Pretorius, Production & logistics Co-Ordinator with Klein Karoo said “The Emydex program interface is really user friendly, and makes navigating through the system very easy, and also the filtering option on all Emydex client screens, make lookups quick and easy. The suite of full traceability reports are easy to navigate, and will save us a lot of time. In addition, the fact that all information and reporting can be extracted to Excel also has a lot of benefits for our business.” Commented Pretorius

He went on to add “from a Warehousing perspective the full scanning throughout the Emydex system is a big step forward for our company, we can already see the huge benefits this gives us in terms of proper stock control. Also by fully integrating with our new financial system, Emydex has eliminated all the work that we had to manually duplicate before. Naturally the human error with regards to these manual duplicated transactions has also been removed.

The automatic integration between our Graaff Reinet & Swellendam plants in terms of carcass shipments to our primary processing facility in Oudtshoorn has also saved us a lot of time and trouble. Lastly, the way labels are set up, and the ability we have to change them with little or no input from Emydex, as well as the fact that we can preview the labels before we have to actually print, is something that I rate as one of my top three system improvements!”

Recipe Formulation Software

“Finally, the Emydex Recipe system, which is something new to Klein Karoo, works really well and we can see that it actually gives the factory workers a sense of pride in actually “measuring” what they are doing and not just blindly mixing bathes. This also ensures that the correct products are used in the correct quantities for all the recipes. The last benefit I would add is that having the ability to be able to trouble-shoot quickly by being able to connect to the actual floor pc’s have made life much easier!” added Cobus Pretorius.

Reflecting on the project’s success, Charl du Plessis, Managing Director of Klein Karoo International said “to incorporate Emydex slaughter, de-boning and recipe functionality into a single business entity in such a short time-frame was great achievement in my opinion”. David McMahon, Emydex CEO added “the Klein Karoo project was definitely one of the most ambitious and potentially challenging projects we have ever had to tackle. The fact that the go-lives went so smoothly, over the various project phases coming in quick succession over the Summer, is down to the hard work and many months of preparation and testing invested by Klein Karoo, iPlan and Emydex working in partnership as a unified team”.

For more information on our Poultry Processing Software click here

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Beef Processing Software Live in MeatCo Namibia

WINDHOEK – NAMIBIA:

The Emydex implementation team returned to Ireland after the latest phase of Emydex system deployments at MeatCo’s two main production sites located in Windhoek and Okahandja, Namibia. At this stage Emydex’s factory floor data capture and production reporting software is now operational from factory door-to-door in both of MeatCo’s main beef primal processing plants, from Kill line through to boning hall processing & packing, sales order picking & dispatch.

In addition to their main primal processing plants, Emydex is now also installed in two further processing plants on the MeatCo Windhoek site that are the Wholesale and Cannery processing plants. Current plans are for MeatCo’s IT staff to themselves complete the Emydex systems roll-out to its other two beef processing plants located North of the veterinary fence in Oshikati and Katima Mulilo. Both deployments will be supported remotely by Emydex’s Implementation team of developers based in Emydex’s HQ in Dublin, Ireland.
At this point there are just under 100 Emydex data capture devices (consisting of PC terminals and hand-held scanners) installed across MeatCo’s four plants operational with Emydex, that include a number of Animal Health and Quality Assurance inspection stations on both Kill line systems, as well as Industrial PC stations covering Dentition, Grading, Primal labelling, Carton Packing, VET Seals, Recipe formulation and Dry Goods stock management.

The Emydex system in MeatCo also provides functionality for 3rd party carcass intake, carcass splitting as well as dispatch. The system is fully integrated to MeatCo’s group wide-ERP system (Sage X3), and has interfaces built to a number of 3rd party Cold Stores in both Africa and Europe.

Having tested and implemented the Emydex kill line & payments system in the Okahandja plant, the same kill line system was later installed in Windhoek over a weekend, going live the following Monday. A fast paced install. “The MeatCo kill line is unique compared to our European kill line systems”, said Emydex CEO David McMahon, “Grading is carried out over two separate stations for example, one per side, allowing different destinations to be associated with each side of an animal, allowing for condemnation or part condemnation of only one side of an animal.”

Commenting on the completion of this main phase of the Emydex project that took just over 12 months to complete, McMahon said “MeatCo have been the ideal customer for Emydex to work with. Highly professional and organised with regard to working with our development and implementation teams on the planning, testing, training and go-live phases of the project. The project ran smoothly over the past 12 months, and we’re delighted to hear now that MeatCo feel they have the sufficient knowledge, in-house capabilities and confidence to continue themselves with completion of our system roll-out to their two remaining processing plants. Our support team will be on-hand to support them 24/7 should it be required.”

Nico Weck, MeatCo’s Group Chief Financial Officer said “Now that the Emydex installation is complete in both our main processing operations, we have a robust Traceability control and reporting system in place that provides our management team with real-time feedback on our production processes. The flexibility that is inherent within Emydex means we can quickly and easily add additional reporting as it is required by the business. ”
For more information on our Beef Processing Software click here

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Traceability System Live in La Rousse Foods

DUBLIN/BELFAST – IRELAND:
With operations located in Dublin and Belfast, La Rousse Foods specialise in the supply of fine foods to premium food establishments since 1992. Acquired by the Swiss-based food group Aryzta in 2015, the company has more than 1,300 corporate customers in Ireland, and have their own catering butchery, cheese-maturing room and chocolate lab. La Rousse offer a wide range of fresh, seasonal and innovative premium produce from a network of local and international producers.

La Rousse approached Emydex in 2014 with a requirement to implement a robust factory floor Traceability and Production management system to replace manual operations in both their Cheese Processing and Butchery Operations. La Rousse were looking for a factory floor IT system that would provide them with real-time, accurate reporting on production, yields and Stocks, with full forwards and backwards food chain Traceability from factory door to door. For shop floor equipment La Rousse opted to implement Bizerba industrial weighing scales, harsh environment terminals as well as printers.

They were previously operating a paper based Traceability and Quality Assurance recording and reporting system, which was time consuming to both administer and report on. Stock control was also a manual operation which was labour intensive and time consuming. Previously the Cheese Operations area operated with a Microsoft Dynamics Nav system, whereby Purchase Orders for Intake were keyed directly into a Nav form running on an office PC located at Cheese Intake.

Weights and traceability information were later keyed in manually against the purchase orders. La Rousse identified a requirement for a software system that fully integrated with Navision in real time and replaced the manual in-put of weights and traceability information, as well as to manage the processing, packing, order picking and dispatch of cheeses to end-customers.

In parallel, La Rousse were planning to double the size of their existing catering butchery operations by building a new purpose-built state-of-the-art butchery on a site adjacent to their existing operation in Dublin. For this new operation, La Rousse also needed a factory floor system capable of production managing this new production facility from factory door-to-door.

Cheese Processing Software

Phase one of the project saw the rollout of Emydex’s Production Management Software to the Cheese Operations covering intake, processing & packing, picking & dispatch, returns both to/from suppliers and customers and QC Hold.  Due to the flexible nature of the software, Emydex were able to integrate to la Rousse’s existing Microsoft Dynamics NAV ERP system, providing a seamless real-time interface between both systems.

Packing and Processing Software

Phase two was a much more substantial project seeing the rollout of Emydex’s Packing & Processing software module to the new catering butchery operation running on fifteen  Bizerba  industrial terminals, connected to  Bizerba Industrial Weighing scales and printers covering operations such as Intake, Debagging, Deboning, Dry Aging, Preparation Lines, Metal Detection and Packing. Emydex’s Warehouse management module is also installed, running on a number of intelligent handheld scanning terminals covering Internal stock movements as well as sales order picking and dispatch.

Today La Rousse now have a comprehensive Production management software system that is fully integrated with their back-office ERP system.

Commenting on the Emydex project, David McMahon, Emydex CEO said “La Rousse Foods were a great fit customer for Emydex to work with. A professional run company from the outset, the La Rousse Foods project team had a clear vision as to their system needs, with defined project objectives and requirements. They were insistent in seeking to understand the precise inputs and outputs to each and every stage of their production processes, with the result that today they have an Emydex system that provides both bullet-proof traceability processes, as well as accurate and real-time accurate reporting on Production, Yields and Stocks.”

Stuart Campbell, General Manager with La Rousse Foods added “Emydex have provided us with a robust Factory Floor Traceability and Production Management system for both our Cheese Processing and Butchery Operations. Our Management team now have accurate real time reporting on production, yields and stocks as well as full forwards and backwards food chain traceability from factory door to door.”

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Arthur Mallon’s fully operational with Emydex

Mallons Brand

Arthur Mallon Foods specialise in the production of fresh, frozen and cooked sausages. They supply fresh and frozen pork, to the major Irish retailers and export frozen pork sausage to Holland. Mallon’s sausages have won multiple awards in Ireland, UK and France and have achieved two Great Taste Awards in 2012. They operate from a purpose built modern production facility in Hilden, Co. Monaghan.

Arthur Mallon Foods identified a requirement to upgrade their existing production management systems to a single production management system that was scalable and flexible to meet with growing demands for specific industry, customer and supplier requirements. They required a single system to manage and report on order control, stock control, recipe formulation, traceability, quality control and yield control. With these objectives in mind they contacted Emydex in 2012.

Phase 1 – In order to minimise disruption to normal day operations, the project was split into a number of smaller project phases. Starting at the end, in Phase 1 Emydex customised their Packing & Processing module to suit Mallon’s particular needs including features such as Unit, Box and Pallet Labelling. Packing stations allow operators to work to Packing Work Orders whilst enabling them to switch quickly between Work Orders.

As part of this same project phase, Emydex’s Warehouse Management module covering Dispatch was implemented ‘off-the-shelf’ with only a few tweaks required to meet their particular requirements. “The key point about Emydex software is the standard module offerings are very comprehensive and cover almost everything we need, and if they don’t have specifically what we need, it’s not a major hassle to change it” said Paul Kearney in Arthur Mallon Foods.

In parallel with the Emydex factory floor install

Mallons also upgraded their ERP system, and Emydex integrated seamlessly with this. Sales orders are keyed into their financial system and then sent directly to Emydex for order picking and dispatching. Purchase orders are generated within Emydex, and then exported to the financial system upon receipt of goods.

Phase 2 of the project covered Raw Material and Dry Goods Intake, as well as Issuing Stock into Production via handheld scanners to ensure stock levels are accurately maintained.

Phase 3, Emydex’s Recipe formulation system is currently being implemented, and about to go-live. This module will track and control the levels of ingredients being issued to recipes as well as the calculating yields from finished recipes. Implementing the recipe system will assist Arthur Mallon’s with Quality Control and Traceability reporting, as well as provide key information in real-time to the floor managers as to the performance of the line.

“Already we are seeing the advantages of having Emydex as well as the capabilities and possibilities for the future. With the software and the excellent backup and service from all the staff in Emydex we feel we have the complete package.” Paul Kearney
For more information on the Emydex system click here or contact Emydex on +353 1 8855990

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