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Forresters takes off

How a family business scaled up to become an industry powerhouse

When independent, family-owned business Forresters wanted to take the business to the next level, they turned to Emydex and we were with them every step of the way.

Meet the client

Established in 1972 and based in Cheshire, Forresters is one of the largest suppliers of cooked, raw and coated poultry in the United Kingdom. The company supplies retailers, food services, pub retailers, manufacturers and catering butchers with a variety of frozen and chilled branded and own label chicken products.

The opportunity

Forresters had the expertise, the market and the reputation to help them to take the business to the next level. The issue was with operations and one of the biggest hurdles was the fact that their existing production and billing systems were built in-house and not integrated to their back-office ERP system. In practical terms, the production lines couldn’t handle any more as they were currently configured.

Maintaining and updating the systems was costly with little support, resulting in an over-reliance on a few key individuals. In addition, Forrester’s was unable to report in real-time on their daily production, stocks, traceability, yields and costs.

What we did

Forresters managers and Emydex specialists worked closely together to work out how to blend the best technology with the company’s own expertise to create an operation that could upscale as needed. Forresters commissioned Emydex to develop a production management and traceability reporting system which would operate on the shop floor and in the back-office for data maintenance, analysis, trending and reporting.

We began with phase one which was the installation of our packing and processing module on a dozen shop floor weigh-price labelling packing terminals. The Emydex weighing and labelling software system for finished products features easy-to-use label design, compliant with all EU regulations.

With that up and running we moved on to phase two which covered the roll-out of a factory-wide solution that covered the entire line. It was designed to give full traceability from start to finish, from intake of the raw material by purchase order, defrosting, cooking, production work orders, marination, packing, analysis by retail line, full stock, yield and dispatch control and then on to Sage 200 accounts for invoicing.

Vision System

A part of the project which was not in the original scope was the introduction of a Keyence vision system and barcode reader, that we fully integrated into Forresters’ Emydex solution. The Emydex software communicates with the Keyence vision and barcode reader, automatically checking for the correct batch number, use by date, product code, label layout / structure and barcodes on packs as they move down the packing line. If they are as they should be, the system triggers the printing of the correct box label for the product, rather than requiring the operator to press a button to print it. If either the label or barcode is incorrect, the Emydex system lets the operator know. The benefits of this system include more accurate product labelling, with less errors and potential recalls.

The results

This system is now live on the factory floor, door-to-door including all of Forresters fixed weight lines. The biggest and most immediate benefit of the new Emydex system is the reduction of manual input which has eliminated the risk of human error. Packing is now fully automated and labels are printed automatically when the correct number and type of packs are in the box, saving time, resources and money.

Forresters now has complete visibility over their entire production management process. They are no longer reliant on key individuals to manage in-house systems and they have a full support team on hand should any issues arise.

Most importantly, the Emydex system provides management and supervisors with real-time and accurate reporting on factory stocks, production, as well full traceability reports.

Profitability is up, human error has been eliminated and the factory has scaled up as a direct result of the improvements in efficiency and production brought about by the Emydex solution.

Commenting shortly after go-live Heidi Dilliway-Nickson, Director with Forresters said “the Emydex system is very efficient, easy to operate and works well for us. The full traceability we have gained saves masses of time - what used to take the QA department days to analyse is now instant. Emydex never say they can’t do something: they’ll listen and go away and come back with an answer, they always find a way.”

John Acornley, Finance Manager with Forresters added “We packed over one million packs last week and we have thirteen production lines where we used to have two: the company has expanded massively, and we couldn’t have done it without the Emydex system in place. It helps us to drill into products and see what’s happening in real-time, following every chicken through every step and that means stock rotation is perfect, quality is perfect. That means we can see issues and potential problems and react before they have an impact. The savings in time and paperwork alone have made it all worthwhile and the traceability reporting is brilliant – we can make important decisions on the fly. QMS is coming soon and will replace the last troublesome bits of paperwork in the factory.”

What’s next?

Next comes the QMS system and rolling out the solution to the factory’s remaining multi-pack lines.

For more on Emydex’s Quality Management system, read:

 

Electronic Quality Management Systems for the Food Industry

 


or contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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Rosie & Jim Value Added Poultry Processor live on Emydex

Dublin – Ireland:
Rosie and Jim was established in 1997 when award winning craft butcher, Jimmy McLoughlin established Quality First Ltd and began producing gourmet chicken products for supply to butcher shops and restaurants. Today the company produces a wide range of premium quality, ready-to-cook gluten free breaded and battered chicken products.  They also produce a variety of delicious filled wraps.  All products are available chilled or frozen.

Order Control

Rosie and Jim approached Emydex in 2016 with a view to implementing a factory-wide Production Control and Traceability Reporting IT system door-to-door. The company had no existing factory floor IT system in place, operating manual processes instead, which meant excessive recording of internal processes manually on paper, which was both laborious and time-consuming, and offered little by way of real-time production control and traceability reporting.

The company had no real insight into the quantity or value of their existing stocks, resulting in procurement planning issues. Unsure of what current stocks were available to fulfil production orders, often resulted in over-ordering of stock, and the holding of excess stock of raw materials, dry goods and ingredients on-site than was needed.

Recipe Formulation

Another issue Rosie and Jim faced from their manual process was knowing how much each production batch cost to produce. Without knowing the precise amount of raw materials and ingredients going into each production batch, and without knowing the exact value of that stock, it was impossible to accurately calculate profit/loss and production yields.

Emydex’s Recipe Formulation Software system means that now, every item is scanned and weighed into a production job in the correct quantities. The system allows Rosie & Jim to track and record every item right down to the smallest measurement that was used in a production job. By doing this, Emydex determines the value of items used in production batches, allowing the system to calculate the cost of each production batch.

Real-Time Traceability Reporting

At Intake, Emydex allocates an internal traceability number (ITN) to each batch of supplier goods received, and the goods are labelled with barcodes and stored. From this point forward, the goods are tracked and traced by factory operators using hand-held scanning terminals, throughout the different stages of production, up to the point of sales order picking and dispatch, This allows for real-time traceability reporting throughout the plant, both for forward trace reporting from suppliers to end-customers, as well as backwards.

Sage Integration

Prior to go-live, Emydex was tightly integrated with Rosie & Jim’s existing Sage 200 accounting system, with Purchase Orders and Sales Orders pulled down from stage, and well as production data sent back to Sage for invoicing of customers and supplier payments.

Go-live

“We started using Emydex on the floor in two separate stages. First, we launched Emydex on our breading line while still using test data. This included the recipe blending and packing. By the end of the first week most of the production team using the system were already comfortable with using it. You could visibly see them speeding up when going through the individual screens.  

We also started to receive goods in from Intake onto the system. This has been simplest of part of the implementation. We soon after went live proper on the 1st of April. We first implemented Emydex on our mixes & tortilla line and began to pick our sales orders via the hand-held scanners. Overall, I feel the project was a successful implementation, and the new system has been well received by our production team, operators and supervisors, better than I could have expected”.

Peter Turner, Financial Controller with Rosie & Jim

Production Reporting

Rosie and Jim now have a comprehensive reporting structure on all aspects of their production processes. The Emydex back-office reporting module provides the company with a number of different views over their cost/value figures including Real-time stock inventory and valuation, Production costing, Production costing variances, Product usage reports, production yield reports and product giveaway reports.

Emydex also worked with Rosie and Jim to develop additional reports such as Production & packing time efficiency reports and daily stock movement reports.

“From a reporting side, by the end of the first week, our production manager and I started to see proper results with regards to yields, packing volumes and stock control. I would like to thank the Emydex team as they really helped, not only with the actual development but also with suggesting practical solutions to suit our processes e.g. line-side management.”

further comments by Peter Turner, Financial Controller with Rosie & Jim

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Emydex Live in World’s Largest Ostrich Processor

OUDTSHOORN – SOUTH AFRICA:

World’s Largest Ostrich Processor

Established in 1985, Klein Karoo is the world’s largest Ostrich processor, producing 65% of all Ostrich related products found on international markets. Klein Karoo represents more than 800 local farmer members, and produces ostrich meat, leather and feathers. Klein Karoo supplies Ostrich (Poultry) meat, including the famous ‘fan fillet’ to the local South African market, as well as to a growing number of export markets including the UK, Denmark and Sweden where Klein Karoo’s pre-grilled Ostrich meat is today available in five of the largest retailers in Europe.

With its head-quarters in the town of Oudtshoorn, located on the garden route in South Africa, the company operates a large number of processing factories in the region including three separate Ostrich Slaughter and deboning plants located in Oudtshoorn, Graaff-Reinet and Swellendam, as well as a number of other processing facilities including value-added processing, pet treat, pre-grill and Biltong processing operations.

Working in conjunction with a South African Industrial Engineering Company (iPlan Global), Klein Karoo invited Emydex to tender in July 2015, for a factory floor software solution to replace their existing production control systems that were deemed to be end-of-life. Klein Karoo sought to adopt a “leapfrog” strategy in the selection of their new software system i.e., a technological solution appropriate for 2016 and beyond. They also requested a centralised enterprise system in order to maintain one “single version of the truth”. Finally, the system they sought needed to be agile and flexible so as to allow for scale and speed to incorporate business change such as acquisitions.

Kill Line Software Live in Three Plants

Following a thorough tender process, including a project discovery and scoping exercise in South Africa, Emydex were awarded the Klein Karoo contract in January 2016. A team of Emydex developers working remotely from Dublin in close collaboration with Klein Karoo in South Africa, commissioned and configured Emydex software systems for Klein Karoo’s three Abattoir operations, boning halls and value added operations for both Local and Export Markets. A team of Emydex Senior software engineers implemented Emydex systems into the groups three plants over the Summer months of 2016, such that by the end of August all Emydex systems were live and in operation across all processing plants, without any major issues. In tandem, Emydex integrated with Klein Karoo’s new back-office ERP system, Syspro, that was implemented in parallel by iPlan Global.

Commenting on the system go-lives Karoo’s project manager said “The operators at both Graaff-Reinet and Swellendam had a positive experience with Emydex following go-live, and the general consensus is that Emydex seems much simpler and faster to use than their current system. Also taking into account the fact that the users at Swellendam saw the screens for the first time on the morning of go-live, and had no major issues transacting. So overall a positive experience from an end-user’s perspective. The Emydex developers were very helpful during their visit and didn’t shy away from finding on-site solutions or the long hours.”

Full Traceability Reporting

Commenting on the perceived benefits for the business following the system go-live, Cobus Pretorius, Production & logistics Co-Ordinator with Klein Karoo said “The Emydex program interface is really user friendly, and makes navigating through the system very easy, and also the filtering option on all Emydex client screens, make lookups quick and easy. The suite of full traceability reports are easy to navigate, and will save us a lot of time. In addition, the fact that all information and reporting can be extracted to Excel also has a lot of benefits for our business.” Commented Pretorius

He went on to add “from a Warehousing perspective the full scanning throughout the Emydex system is a big step forward for our company, we can already see the huge benefits this gives us in terms of proper stock control. Also by fully integrating with our new financial system, Emydex has eliminated all the work that we had to manually duplicate before. Naturally the human error with regards to these manual duplicated transactions has also been removed.

The automatic integration between our Graaff Reinet & Swellendam plants in terms of carcass shipments to our primary processing facility in Oudtshoorn has also saved us a lot of time and trouble. Lastly, the way labels are set up, and the ability we have to change them with little or no input from Emydex, as well as the fact that we can preview the labels before we have to actually print, is something that I rate as one of my top three system improvements!”

Recipe Formulation Software

“Finally, the Emydex Recipe system, which is something new to Klein Karoo, works really well and we can see that it actually gives the factory workers a sense of pride in actually “measuring” what they are doing and not just blindly mixing bathes. This also ensures that the correct products are used in the correct quantities for all the recipes. The last benefit I would add is that having the ability to be able to trouble-shoot quickly by being able to connect to the actual floor pc’s have made life much easier!” added Cobus Pretorius.

Reflecting on the project’s success, Charl du Plessis, Managing Director of Klein Karoo International said “to incorporate Emydex slaughter, de-boning and recipe functionality into a single business entity in such a short time-frame was great achievement in my opinion”. David McMahon, Emydex CEO added “the Klein Karoo project was definitely one of the most ambitious and potentially challenging projects we have ever had to tackle. The fact that the go-lives went so smoothly, over the various project phases coming in quick succession over the Summer, is down to the hard work and many months of preparation and testing invested by Klein Karoo, iPlan and Emydex working in partnership as a unified team”.

For more information on our Poultry Processing Software click here

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Allergen Labelling, upgrade to an Emydex Traceability system.

New EU Food Allergen Labeling Regulation

By December 13th 2014 all food labels in EU must identify allergens to comply with the European directive 1169/2011. The goal of the directive is to provide greater clarity to consumers on ingredients, nutrition and allergens. Manufacturers, retailers and food service operators need to clearly highlight food allergens within the ingredients list.

The EU directive 1169/2011 at a glance

Scope of the new regulation

  • Mandatory nutrition information on processed foods;
  • Mandatory origin labelling of unprocessed meat from beef, sheep, pigs and poultry;
  • Highlighting allergens e.g. peanuts or milk in the list of ingredients;
  • Better legibility i.e. minimum size of text: letter x height needs to be at least 1.2mm
  • Requirements on information on allergens also cover non pre-packed foods including those sold in restaurants and cafés.

The 14 substances and products that cause allergies or intolerances

  • Cereals containing Gluten
  • Celery
  • Crustaceans
  • Eggs
  • Fish
  • Nuts
  • Lupin
  • Milk
  • Molluscs
  • Mustard
  • Peanuts
  • Soybean
  • Sesame Seeds
  • Sulphur dioxide and Sulphites

This can be achieved using an Emydex Traceability labelling software system integrated with Nice Labels.

No longer do you need to define separate label templates for each product with fixed ingredient text. Emydex allows you to minimize the number of label templates required by allowing ingredient text to be stored as a variable against each product. The user will identify the allergens in the ingredient text and highlight them in bold text.

Mandatory origin labelling is accomplished by the traceability infrastructure inherent within the Emydex system. Country of Origin (and other traceability data) is recorded at Intake against an Internal Traceability Number (ITN). This ITN number then follows the products through the plant to the labelling process where the country of origin is extracted for printing on the label. When the traceability chain within the Emydex system is not complete (e.g. not full installations), the Country of origin can be selected from a drop down list at the labelling stations.

Example Label showing Allergen Ingredients highlighted in Bold

Example Label showing Allergen Ingredients highlighted in Bold

Just one more reason why Emydex is the correct choice for
real time on-demand labelling applications.

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Green Farm Foods live with Emydex

Since its foundation in 1991, Green Farm Foods have continuously expanded over the past two decades to meet growing demand for their food products. Today the company employs just over 100 people at a 4,000 sq. metre facility in Rathowen, Co. Westmeath in Ireland. Green Farm Foods specialise in the production of premium-cooked consumer foods for companies like Supervalu, Centra, Dunnes Stores, Tesco, Londis, Spar and Superquinn in Ireland.

Green Farm Foods growth plans included a requirement to utilise the latest technologies to allow for increased production capacity, higher standards and more innovative products. To help deliver this goal, Green Farm Foods contacted Emydex in April 2012 with a view to installing an Emydex Production Management system to capture, manage and report on production data across the plant from door to door.

Two project phases included replacing their AMPS warehousing intake and dispatch system in Phase 1 and later replacing their existing Scanvaegt Packing stations in Phase 2. The Emydex system is also integrated to their Pegasus Opera Financial System to synchronise master data files such as product, suppliers, customers, customer pricing and labelling, as well as to receive notification of all POs for pending goods to be received. Sales orders are currently keyed directly into the Emydex system.

“Similar to our other customers, Green Farm Foods had a few specific requirements we hadn’t previously built, that did not exist in our standard Packing and Processing module” said David McMahon, Emydex CEO. The Emydex Packing module incorporated two standard packing modules that include (1) box weighing and labelling followed by containerising/labelling at pallet level and (2) pack weighing and labelling followed by containerising at box level. Green Farm Foods had requirement for a 3rd variation of packing whereby it would be possible to pack multiple-products into a box, followed by box labelling. “Given the inherent flexibility of the Emydex system, we were able to code the changes for Green Farm Foods into their customer specific layer of business logic. Should other customers also look for similar functionality in the future, this feature may well end up as a standard feature of our Emydex Packing & Processing Module but this decision will very much depend on customer demand” added McMahon.

Another difference was that Emydex Dry Goods Intake functionality traditionally works over handheld scanners, whereas Bulk Intake took place over a fixed point terminal and scales. Green Farm Foods had a requirement to Intake both Dry and Bulk Goods on fixed point terminals, so again this was customised to suit their requirements exactly. “At this stage after 8 years of continuous product development, refinement and enhancement we pretty much have everything that any food processing customer could wish to look for, but if we don’t we can develop it quickly and easily given the flexible nature of the technology platform the Emydex system is built on”.

Commenting on the final phase of the project going live in August 2012, Robert Patton, Financial Controller with Green Farm Foods said “with Emydex we were able to replace our previous systems with minimal fuss and down-time, and with little requirement for operator retraining. Given Emydex is an open system we were able to reuse much of our existing hardware and were able to minimise the need to purchase any new hardware.”

“Green Farm Foods now have a fully functioning production management software system that covers all aspects of our production process within a single system. With Emydex we can create any number of warehouses and locations ourselves to track and control stock. We can Intake bulk, dry goods and packaging stock, we can build, break-down and rebuild pallets as required, we can scan stock from each and every stock location to any other location, we can issue To Production, issue From Production, Write-off and Dispatch stock. On the reporting side we now have the ability to run live Yield reports across various stages of our production process, in addition to the entire plant. Emydex were also able to implement their out-of-the-box stock reconciliation system without any fuss or difficulty”.

For more information on the Emydex system click here or contact Emydex on +353 1 8855990

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New eTransfers simplifies data exchange between 3rd party sites

eTransfers, a new feature within Emydex’s Warehouse Management module is a new development that gives food processing plants total control over stock transfers between sites, whether inter-company or 3rd party sites such as Cold Storage facilities.

The business benefits of eTransfers include near real-time communications, guaranteed delivery, and box level traceability of stocks once put-away in 3rd party locations, a feature most legacy WMS systems are incapable of delivering.

eTransfers uses email as its transport mechanism. Once received, emails are logged into the recipient Emydex system automatically for processing. “We chose to use email for three reasons” said James Grennan, Technical Director with Emydex “first, email is freely available to everyone – everyone has email. Second, email guarantees delivery in that if the recipient is offline, the email exchange will buffer the message and keep trying to resend until the message is finally delivered. Third, email offers single to multiple-point communications capabilities. One email message can be sent once to multiple locations or parties simultaneously” he added. This all means there is a lesser chance of failure to deliver electronic messages than when using other transport mechanisms.

All messages to be exported and imported between Emydex systems are in the form of structured XML using standard messaging protocols. The types of electronic messages transferred between sites includes Advanced Shipping Notices (ASNs), Shipment Receipt Notices, Shipment Dispatch Requests/Notices, Inventory Level Requests/Notices, Shipment Status Requests/Notices and Inventory Update Notices. A shipment Dispatch Notice for example contains details such as shipment date, time, no pallets, no boxes etc.

This is Emydex’s version of EDI, only better, using which customers can exchange data with 3rd party systems in a standard secure and reliable way. Messages can be encrypted and compressed if required.

The new eTransfers system was successfully in the lead up to Christmas with Moy Park Poultry in Ballymena, and the Interfrigo Cold Storage facility in Antrim, both Emydex customers. In the few weeks before Christmas an enormous volume of Turkeys were shipped out by Moy Park many of which were bound for Interfrigo. Using the eTransfers feature Moy Park are able to dispatch and trace shipments into and out of Interfrigo seamlessly. On the Interfrigo side, once received, goods were verified, put-away picked and dispatched all via Emydex, with the ability to break-down and rebuild pallets to fulfil sales orders as required. The Interfrigo Emydex system also includes a web-portal to allow customers real-time access to their stocks within Interfrigo.
For more information on the Emydex Technology systems click here or contact Emydex on +353 1 8855990

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