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A new Dawn for Quality systems

Dawn Meats Group, one of Europe’s leading meat processing companies, sought to streamline its factory-floor Quality Management System with Emydex.

 

Meet the client

Dawn Meats Group is a family-owned business established in 1980 in Waterford, Ireland. The company has grown to become one of the largest and most important beef and sheep processing groups in the industry. The group employs over 8,000 people across twelve countries, including ten sites in Ireland and thirteen in the UK, and exports to over 50 countries worldwide.

Every year, Dawn Meats Group processes over 1 million cattle and 3.5 million sheep, generating more than €2.5 billion in turnover for the company and contributing over €1.67 billion to rural economies through 30,000 farms in Ireland and the UK.

The numbers are staggering, and so is their success.

 

The Opportunity

Dawn Meats developed its own in-house quality management system, which largely relied on manual, paper-based checks throughout its factory floors.

While this was rigorous and helped to maintain the company’s highest quality products, it was inefficient, creating delays, tons of paper, and hours of data entry. The old manual way of working involved lengthy printing, handing out, filling in, returning, checking, countersigning, and storing paper records. On top of that, files had to be physically retrieved in the event of an audit or to trend data.

For the past decade (since 2013), Emydex has been developing an Electronic Quality Management System (EQMS) capable of being used in single plants as well as across multi-plant group processors like Dawn Meats Group

Emydex’s Quality Management System is a software system that allows food processors carry out their factory and food safety quality and audit checks on tablets, reporting instantly in the back-office, replacing all paper-based quality check sheets on the factory floor.

A perfect fit for Dawn Meats Group.

“​We selected Emydex, a long-standing partner of ours, due to Emydex’s understanding of our food production facilities, their excellent software development ability and personal project management delivery,” said Julia Hewerdine, Group Food Safety & Quality Project Manager in Dawn Meats Group.

 

There were several drivers behind Dawn Meats Group’s decision to select Emydex:

 

One System

The first was Emydex gave Dawn Meats Group one single system, with Emydex’s quality module sitting alongside all other Emydex factory floor MES, Production and Warehouse Management modules on one common platform.

“We have worked with Emydex over the past decade on the production and traceability side, so we trust them”, commented John Coleman, Dawn Group Food Safety and Quality Manager.

 

Cloud or On-Premises

The EQMS system can be installed on-premises or in the cloud. Emydex doesn’t force its customers to operate their QMS out of the cloud; they can install it on-prem if necessary.

“Emydex has had a tremendous impact on our shop floor quality data collection on site, as well as safeguarding completion of checks in a scheduled and timely manner.  Its reliability and speed have ensured that workflows carried out have been given full attention, and no corners are cut.” said Alan McCormack, Dawn Meats Technical Team

 

Online and Offline Mode

Another key differentiator is that the system can work offline as well as online for all compatible mobile devices, using local databases. This means operators can switch to offline mode when capturing quality data in areas with poor or zero Wi-Fi coverage.

“Our QA’s like the systems’ ability to save checks within the factory, without needing to return the checks to folders which would previously have occurred. The system’s speed and performance has allowed for more thorough and detailed checks on the line, as well as increasing their time available to carry out additional checks, without needing to carry out tedious admin tasks.”, commented Alan McCormack, Dawn Meats Technical Team.

 

Flexibility

Finally, the system is very configurable in-house including an easy-to-use quality workflow builder tool. This function allows in-house QC personnel (non-IT people) to design and build their own Quality workflows in-house, including QC surveys, QC check-sheets and quality audits.

“I like how their QMS system is flexible, and how we can configure it to how we wanted to work – not something you get with an out-of-the-box solution. This flexibility means we can build our own workflows ourselves, not involving Emydex nor internal IT.” added John Coleman, Dawn Meats Group, Food Safety and Quality Manager.

 

Going Live

The Emydex Quality Management System has been operating in Dawn Meats Group’s Irish & UK facilities for over five years now. Having first gone live in two Irish plants in 2019, today the system is operating in Dawn Meat’s seven primal processing plants in Ireland, as well as a further seven group primal processing plants in the UK, fourteen plants so far, with further roll-outs underway, including three retail processing plants in the UK.

At this point Dawn’s group technical QC team have configured internally almost 500 separate QC workflows in Emydex including for example, Abattoir and Boning Hall pre-op checks, GMP audits, metal detector checks, glass and hard plastic, knife register, and attendance checks etc. Once built centrally, such workflows can then be used across all the group’s sites.

 

The Results

Emydex EQMS helps Dawn Meats Group streamline the QMS processes across its factories and ensure they are working to the most effective QMS system. Standardising the QMS and FSM systems across the group improves compliance and shares best practices throughout all the facilities.

“External auditors have had a positive outlook on the Emydex quality system, frequently commenting on its benefits of generating reports, assigning close-outs, and collating data at a click of a button.” said Alan McCormack, Dawn Meats Technical Team

 

Using the Document Management System included within the system, sites can share generic documents and processes and tailor the specifics to the site. This reduces time lost in writing up documents and figuring out procedures and risk assessments.

The system creates actions, alerts, notifications and alarms in real-time and automatically tells them when they are out of compliance, forcing the immediate implementation of corrective actions.

“The less obvious savings are evident too – less time and effort, fewer mistakes and corrections, reduced hold-ups, etc. I can see if people are making the required quality checks and if they are making them at exactly the right times.” John Coleman, Dawn Group Technical Manager in Ireland

 

It improves compliance and reduces issues in announced and unannounced audits, reducing risk with defective product, product recalls and customer satisfaction.

The Emydex system frees up resources to drive product quality improvements and frees up archive space and storage. It will give central management a holistic view through instant visibility of all factories in one centralised system, making KPI reporting easier and maximising safety, quality and compliance.

“The result is that resources have been freed up. Less paperwork, collection is instant, no errors, less time, no printing, archive space has been freed up, we have instant and easy retrieval of documents – everything has improved and is more accurate.” commented John Coleman, Dawn Group Technical Manager in Ireland

 

Finally, this accurate QMS data can drive operational processes and business decisions, helping continuous improvement by providing instant effect data.

“The Emydex Quality System is an innovative, adaptable software solution which fulfils the needs of Dawn Meats Group and continues to evolve through more areas of our factories, making them fit for the future.”
Julia Hewerdine, Group Food Safety & Quality Project Manager in Dawn Meats Group

 

Don’t wait! Embrace the future of quality management with electronic quality management
software.

If you want to learn more – contact Emydex in any of our global market offices in Ireland, Australia, New Zealand, South Africa, or North America

Request a Demo

Farmer Bookings & Feedback via Livestock Portal

Farmer Bookings & Feedback via Livestock Portal

A new web-based appointment booking and feedback system, reduces paperwork, facilitates easier appointments, and provides transparent feedback to producers and farmers in real-time and accurately

Feb 2022

The supply of livestock from the producer to the meat processor is underpinned by the consistent supply of livestock of the correct quality, correct inspection and optimal grading of these animals while processing in meat processing factories. This is applicable to Beef, Lamb and Pork/hog producers and processors. 

This relationship can now also be built-upon and strengthened with the use of a transparent data transfer from the processor back to the producers via a new Emdyex web-based appointment booking and feedback system. This is achieved via Emydex standard APIs that interact directly with Emydex factory floor MES Solutions running on Kill lines in Abattoirs and Slaughterhouses around the world. 

 

Animal Health Feedback 

Farmers could have the ability to make bookings and appointments, receive Health feedback information, download their financial information, as well as receive their remittances digitally through the Portal, reducing unnecessary paper documentation and helping both sides work towards their sustainability goals.

To facilitate the seamless exchange of producer/Processor data, Emydex has developed a comprehensive suite of secure web APIs. These are designed to simplify the livestock supply from producer to processor and offer the ability to surface kill line and grade data about the supplied livestock back to the producer.

 

Farmer Appointments & Bookings

Authorised agents and suppliers can book appointments to supply their livestock to the processor directly using the API calls embedded in a web portal which can be run via a web browser on a desktop PC or mobile device. This makes the process of selling livestock to the processor far simpler than initiating a booking via other means, eliminating double handling of data and reducing the opportunity for errors in the process.

The Emydex Supplier WebAPI Module consists of several API endpoints that can be called to perform various operations, such as registering new suppliers and livestock delivery appointments directly within Emydex, providing details of any generated payments and retrieving relevant data collected on the Emydex kill line. 

 

Visibility of Grading & Quality Data

This can include the data from the Emydex veterinary inspection stations, grading data and if applicable data from chiller grading processes (MSA). The data retrieval from the kill line via the APIs can be performed at a per delivery or lot level or down to the individual sides of the carcasses forming part of a particular delivery or lot. This offers much greater visibility of the grading and quality data registered to each carcass by the processor and provides comprehensive feedback to the supplier on the condition of the livestock supplied to the factory. How each carcass was graded informs how each carcass was ultimately priced for payment. This can assist the supplier in improving the quality of supplied livestock to meet the producers’ requirements.

By combining the Emydex Kill Line, Central Animal Payments System and Livestock API modules in one wholistic solution, Beef, Lamb and Pork livestock suppliers and processors can achieve a higher level of digital integration when considering the supply of animals to the plant and also receiving performance feedback on the quality of supply and pricing calculations applied to the delivery.

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Emydex CAPS off year with Livestock Payments System

Emydex CAPS off the year with a new Livestock Settlements System

For most Meat processors, the procurement of raw materials, especially Livestock, is by far the largest variable cost for the business to manage. Therefore, being able to ensure the Accurate andTimely payment for this stock is a key requirement. Many Meatprocessors choose to differentiate themselves from their competitors based on the speed and accuracy of payment to their suppliers. Emydex’s recently redeveloped Central Animal Payment System (CAPS) is designed to meet this requirement specifically, as well as to provide functionality that provides parameter-driven flexibility to meet all current and future requirements.

 

Calculating Animal Settlements

The key to the success of the system is the ability to design animal payment ‘methods’ that can be added to the system as a component to suit individual customer needs without modifying the existing system. This means that if there is a requirement for a new way of paying a supplier, whether it be based on a contract, supply volumes, average market process, or a complex grid-based system, these can be developed and ‘locked in’ to the existing system as a snapshot for later retrieval.

As standard, the Animal Payment System caters to multiple payment grids where any data from the kill floor or kill ‘lot’ (delivery) can be incorporated into multiple axes of a grid to generate a payment.

This might be a weight range and fat score or a meat marbling score and dentition range i.e. virtually any combination of data elements that can be measured as part of livestock processing.

Multiple grids can be used to accumulate values such as a supplementary ‘bonus’ value or to allow a record to pass to a second grid if the criteria for the first grid e.g. a carcass that is too heavy or old for the first payment grid. This ‘fall through’ process can be repeated until a grid that matches is finally found.

 

Cattle Payment Invoicing and Adjustments

The system is capable of producing recipient-created tax invoices (RCTI) for suppliers (farmers), third-party agents, commissioned livestock buyers, transport companies and service or contract kills (an accounts receivable transaction rather than the usual accounts payable).

User-defined adjustments, again using virtually any of the data in the system, can apply adjustments to this invoice to either deduct money for items such as carcass faults, levies, transport costs etc. or apply a rebate such as a ‘skin’ or hide credit. These can be applied automatically using pre-defined ‘settlement schemes’ (groups of adjustments) or added manually on a case-by-case basis.

 

Carcass Costings

As a carcass is produced, the system can calculate the cost for the carcass per kg (or lb) by running each carcass record through the various livestock settlement processes to generate the total cost, so not only is the cost of the purchase from the supplier included but also the cost of freight, commissions etc.

Costs that do not appear on any invoice such as a kill fee can also be included if required. This allows for carcasses to be costed before the payment is finalised so if the carcass is disposed of via a sale or boning process, the cost can be reported as part of the input to the process for accurate costings. Alternatively, carcass costs can be updated once the payment is finalised.

 

Animal Payment Reporting

Invoice and costing data can be updated to an in-house or 3rd party provider ERP or Financial system for payment with full audit trails and costing audits available in the CAPS system. Standard reports are available and data from the payment system can be surfaced using the in-built Emydex Business Intelligence (BI) tool.

Kill data can be from Emydex kill floor systems or up-uploaded from multiple sources and sites to allow for a centralized system for consolidated processing and reporting.

 

Centralised Payments catering for large Enterprises

Given the flexibility and extensibility of the system, current and future needs can easily be met with an ‘out of the box’ system. Once configured the system can generate payments, email all parties involved and update costs and financial systems at the push of a button. Payment processes that would traditionally take hours can be streamlined and the labour requirements significantly reduced.

Accurate costings allow for true profitability costing as the input costs to sales and further processing are readily available.

With the ability to run as a centralised process taking data from many sources, both large enterprises to single site operations can all gain tremendous advantages from the new system.

 

If you want to learn more – contact Ireland, Australia, New Zealand, South Africa, or North America offices.

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A new day at Dawn Meats

Dawn Meats is an outstandingly successful meat processing group. When they wanted to streamline their quality management system on the factory floors, they turned to Emydex

Meet the client

Dawn Meats is a family owned business that was established in Waterford, Ireland in 1980 and has grown to become one of the largest and most important beef and sheep processing groups in the industry. The group employs over 7,000 people in dozens of countries, including 10 sites in Ireland and 12 in the UK, exporting to over 50 countries worldwide.

Every year, Dawn Meats processes over 1 million cattle and 3 million sheep, generating more than €2 billion in turnover for the company and contributing over €1.67 billion to rural economies through 30,000 farms in Ireland and the UK.

The numbers are staggering and so is their success.

The opportunity

Dawn Meats developed their own in-house quality management system which largely relied upon manual, paper-based checks all along their factory floors.

While this was rigorous and helped to maintain the very highest levels of quality products for the company, it was inefficient, creating delays, tons of paper, hours of data entry and leaving the door open for error. The old manual way of working involved lengthy printing, handing out, filling in, returning, checking, countersigning and storage of paper records. On top of that, files had to be physically retrieved in the event of audit.

“Dawn Meats wanted to do away with paper-based quality checks along the floor and to use the data they collect in a far more efficient manner to drive improvements. They wanted a quality management system that would create actions and alerts automatically, so that managers could see in real time what has been done. This would mean they could make more informed decisions and corrective actions, improve compliance and reduce issues.”

David McMahon, Emydex CEO

Since 2013, Emydex have being developing their Quality Management System capable of being used in single site as well as across multi-site Group processors like Dawn Meats. Emydex’s Enterprise Quality Management System (EQMS) is, in short, a software system that allows food processors carry out their factory and supplier quality and audit checks on tablets, reporting instantly in the back-office, replacing all paper-based quality check sheets on the factory floor.

A perfect fit for Dawn Meats.

What we did

There were five main drivers behind Dawn Meats decision to select Emydex 

The first was Emydex gave them a single system, with our quality module sitting alongside all other Emydex factory floor Production or Warehousing modules on a common platform.

Next, our solution can be fully integrated to shop floor industrial machinery, capable of scanning barcodes, meaning no manual keying of data needed. 

Thirdly, the Emydex EQMS system can be installed on-premise or in the cloud. Emydex don’t force customers to operate their QMS out of the cloud, they can install on-prem if required. 

Another key differentiator is the system can work off-line as well as on-line for all compatible mobile devices, using local databases. Meaning operators can switch to off-line mode when capturing quality data in areas with poor or zero wi-fi coverage. 

Finally, the system is very configurable in-house including an easy to use QC workflow builder tool. This function allows in-house QC personnel (non-IT people) to design and build their own Quality workflows in-house, including QC surveys, QC check-sheets and quality audits, without the need to involve either Emydex developers or their internal IT department.

Going Live

The Emydex EQMS system has been running in at Dawn Meats Irish facilities in both Rathdowney and Carroll’s Cross plants for a number of months. 

At this point Dawn’s group technical QC team have configured internally almost 200 separate QC workflows in Emydex including for example, Abattoir and Boning hall pre-op checks, GMP audits, metal detector checks, glass and hard plastic, knife register and attendance checks etc. 

Once built centrally, such workflows can then be used across all the group’s sites. Having completed site testing over the past number of weeks, the system is currently being rolled out to Dawn’s remaining processing plants in Ireland including Grannagh, Ballyhaunis, Charleville and Kilbeggan.

The results

Emydex EQMS helps Dawn Meats to streamline the QMS processes across their factories and to ensure they are working to the most effective QMS system. As it standardises the QMS and FSM systems across the group it improves compliance and shares best practice throughout all of the facilities. 

Using the Document Management System included within the system, sites can share generic documents and processes, and tailor the specifics to the site. This reduces time lost in writing up documents and figuring out procedures and risk assessments. 

The system creates actions, alerts, notifications and alarms in real time and automatically tells them when they are out of compliance, forcing the immediate implementation of corrective actions.

It improves compliance and reduces issues in announced and unannounced audits, reducing risk with defective product, product recalls and customer satisfaction.

The Emydex system frees up resources to drive product quality improvements and also frees up archive space and storage. It will give central management a holistic view through instant visibility of all factories in one centralised system, making KPI reporting easier and that maximises safety, quality and compliance. 

Finally, this accurate QMS data can drive operational processes and business decisions, helping continuous improvement by providing instant effect data.

In other's words

Speaking shortly after the Emydex system go-live in Dawn’s second site at Carroll’s Cross, John Coleman, Dawn Group Technical Manager in Ireland said,

“The result is that resources have been freed up, saving cost. Less paperwork, collection is instant, no errors, less time, no printing, archive space has been freed up, we have instant and easy retrieval of documents – everything has improved and is more accurate. 

We got what we wanted which is improved collection, visibility and use of our data. That instant visibility means we have real-time situation reports. The tangible savings are obvious – less paper and less ink, for example. The less obvious savings are evident too – less time and effort, fewer mistakes and corrections, reduced hold-ups, etc. I can see if people are making the required quality checks and if they are making them at exactly the right times.”

Working with Emydex has been great - they understand their system and have been very helpful. Emydex created a system for support that includes excellent on-going communication. We have worked with them over the past decade on traceability, and so we trusted them. I like how their QMS system is so flexible, and how they could configure it to how we wanted to work – not something you get with an out-of-the-box solution. That flexibility meant that we were given artistic license as to how to develop our own workflows.

John Coleman 

Dawn Group Food Safety and Quality Manager 

What’s next?

The next phase is roll out Emydex’s EQMS to all 8 Dawn Meats factories in Ireland. Over 2020 the system will be introduced to Dawn’s sites in the UK.

 

For more on Emydex's Quality Management system, read:

Electronic Quality Management Systems for the Food Industry


or contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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When an innovator works in partnership with a leader

What happens when an innovator works in partnership with a leader.

A new Emydex system has helped production run a lot smoother for Danish Crown subsidiary KLS Ugglarps in Hörby, Sweden

A blue-chip client

When Danish Crown approached Emydex about designing and implementing a kill line system on a pilot basis for their plant in Hörby, naturally we were very interested in talking to them.

After all, Danish Crown is one of Europe’s largest meat processing companies and the world’s largest pork exporter. As a group it is involved in a long list of other food products with subsidiaries that include a number of very well-known names in the industry: Friland, KLS Ugglarps, Scan-Hide, Tulip Food Company, Tulip Ltd (UK), Sokolow, Dat-Schaub, ESS-FOOD and WestCrown.

Danish Crown was established in 1887 by Denmark’s first co-operative meat company and today has market access to more than 130 countries around the world. It has sites spread across 10 countries in mainland Europe, the UK and most recently China. Working with this blue-chip organisation presented a great opportunity for Emydex.

The pilot site

The pilot site was the operation in Hörby, Sweden and the brief was to create a modern factory floor IT system that was both highly-configurable and flexible that Danish Crown could potentially roll out across multiple production sites within the group

A challenge for Danish Crown was that through acquisition of processing plants around the globe, their factories use various software solutions of different origin and version, which were difficult to for their Global IT team to manage, as they weren’t integrated, and so some factories were not running as efficiently as they could be.

How we approached it

We assembled a project team of Emydex solution engineers and managers working in Dublin and Danish Crown’s central IT team working in Denmark and they collaborated to commission and configure a state-of-the-art Emydex software solution for the Hörby plant.

The new system featured a number of Emydex modules including Beef and Lamb Kill Line, Primary Packing and Processing, Yield Reporting, Carcass Management and Order Processing/ ERP Integration.

One of the more important elements we had to include was integrating with the Swedish Central Animal Database (CDB) which enables files sent by the government listing every live beef animal to be imported into Emydex. When animals are entered at the stables as they arrive at the factory, their ear tags can be validated against the central database.

Going live

We were ready to launch phase one within 5 months of contract signing, and in January 2019 the collective team from Ireland and Denmark met at the Swedish plant, to prepare for and go-live with the new Emydex system. The implementation went very smoothly thanks to rigorous testing and preparation.

The results

Hörby now has a robust factory floor solution and the most immediate result has been increased productivity for KLS Ugglarps and Danish Crown. “With the new Emydex system one of the added benefits is that it enables vet inspections all along the kill line in real-time. Hide processing has increased visibility and carcass intake is smoother via ASN or parse barcodes which eliminates onerous data entry” said Shane Hayes, Business Analyst/Technical Sales with Emydex

In other’s words

Speaking shortly after the Emydex system go-live in Hörby, Henrik Frøsig, Director, Solutions & Innovation, Global IT, Danish Crown commented,

“From day one we were able to slaughter and process more animals than usual. The kill line didn’t stop as it usually might, and everything was more stable and more efficient from the get-go. Our operators are very pleased with the solution… it has a nice interface and does its job very well. They didn’t need much training at all because the screen tells everyone what they need to do and when.

Efficiency and ease of use is why I recommended it to our other facilities around the world. Plus Emydex service is very good, they react very well to our requests and are getting better and better at what they do as they scale up with us. They listen, respond and react and that’s why we are taking them out of the pilot phase and into our group operations worldwide.

(It is) a good system with a great overview with all the information we need at our fingertips. Inventory overview, for example, is now an easy thing for everyone to see immediately. Emydex gives us data we never really had access to and that means innovation and growth is coming to us too, bringing maturity to our own factory here.”

What’s next?

The next stage of the project will include rolling out the Hörby solution to the other six sites in Sweden and then approach Danish Crown’s global network of sites.

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Emydex Door-to-Door in Junee Lamb, NSW, Australia

Emydex complete the system implementation with new customer in Australia, Junee Lamb, NSW

 

Junee Lamb is one of New South Wales’ leading sheep meat processors and exporters. With a focus on high quality chilled lamb for the domestic market as well as having significant export sales, Junee process over 3500 head of lambs daily. Junee also provides a service kill and boning operation for other customers such as major supermarket chains who wish to market their own product. All product is certified Halal and some product is processed as organic lamb.

Factory Floor Production Control System

Junee Lamb had a requirement to upgrade their existing factory floor production control system at the plant in Junee, as well as their Sydney wholesale and further processing systems, to a modern, flexible, user-friendly system which fully integrates all processes required for the procurement, slaughter, processing and sale of meat products.

Previously the company were operating with two separate factory floor data collection systems that were disconnected, and the company realised it would be more beneficial to their business to upgrade these systems to a single production management solution, offering one version of the truth, that could be tailored and customised to suit their specific business requirements.

Junee Lamb needed a system that would integrate with their existing back-office financial system, and also needed to incorporate an off-the-shelf label design system that allowed for the integration of foreign text in multiple languages, such as Arabic and Chinese.

Over the past 12 months, Emydex software engineers based in Australia, installed their Manufacturing Execution System (MES) across the entire business operations, including the lamb factory and wholesale centre. Emydex software modules implemented includes the Emydex Kill line & Payments module for stock procurement and payment, Carcass Management Module, Processing & Packing Module used for boning room production management, and the weigh-labelling of product, as well as the Emydex Warehouse Management module, used to manage and report on all factory stocks.

Many benefits have accrued from the implementation of Emydex, including the ability to cost stock purchased prior to processing, to determine a forward selling price. Another benefit is providing detailed costings reporting once skin returns, credits as well as all purchasing costs are known. Feedback to service kill operators and suppliers can be produced as soon as a lot is complete and emailed to customers.

For the domestic trade, the ability to quickly enter orders, and to produce consolidated production requirements and picking sheets, allows the orders to be accumulated during the day. Hanging product is weighed across an Emydex terminal, so invoices can be produced by delivery run from the terminal, as soon as loading is complete. This ensures accurate documentation is produced with invoices travelling with the deliveries. Similar functionality in the Sydney operation has allowed for significant growth with continued customer satisfaction.

Junee are a market-driven company who enjoy a reputation for top quality product and are seen as a market leader, especially into to the Asian market where the Junee Gold brand is recognised as one of the premier Australian brands. Consequently, virtually all stock is produced to order and is often labelled with customer order information (such as port marks) and often have complex, multi-language multi-label requirements.

Centralised Specification System

A key benefit of the system is having one centralised ‘specification’ system, where labels designs are stored with foreign text generated from the product specifications ‘real time’ using the actual text and thus not requiring images or conversion codes. All customer production requirements can be entered into a plan, which in turn generates the daily works orders, touch screen product buttons, all of which are linked to sales orders and labelling requirements. Order requirements eliminate costly over-production, and allow order fulfilment and shipping to be easily managed.

End to End Solution

By providing a fully integrated, ‘end to end’ solution Emydex have provided a platform where efficiencies have been gained in all areas of the business and allow for information to be readily available. Ease of use has ensured user acceptance has been high with minimal impact on the day to day running of the business as the system was rolled out. With 24-hour support in place, Junee can be assured that support is available 24x7 to provide comfort as the company goes ahead with plans to greatly expand the business over the next 12 months.

‘Having run the business across a number of disjointed systems previously, with little by way of fast-responding support, the business has greatly benefitted from have one, fully integrated, easy to use system. Testament to this is our recent and continuing smooth expansion, maintaining our reputation for top quality products and service. The Emydex system has provided significant benefits from its flexibility, ease of use and ability grow as we do. With Emydex now managing our ‘pasture to plate’ processes we feel confident we can meet the challenges as we expand into the future’.
Heath Newton, Managing Director - Junee Lamb

For enquiries contact sales@emydex.com or call Emydex on contact us

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