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The Americas

Home / Archives for Markets / The Americas

Enterprise Management Software

9th November 2021

A New Era In Food Enterprise Management Software Applications

Emydex’s new suite of Enterprise Management Software (EMS) applications are designed specifically for multi-faceted food processing companies, those which are mainly multi-plant operations, usually overseen by a group HQ plant. Typically, these plants are spread geographically across a country or several countries and would be large food processing organisations. 

It is difficult to maintain data integrity across these often-complex businesses, is often labour intensive and prone to human error with the duplication of information across multiple systems. 

Emydex Enterprise Management System (EMS)

Emydex’s answer to this problem is the Emydex Enterprise Management System (EMS) suite of software which comprises a series of web apps targeted specifically at maintaining data integrity, reducing data entry, and improving control across plants. 

Emydex Enterprise Management System

From a system architecture point of view, the EMS layer resides between the customer ERP system and the various operating plants.

The EMS layer of the Emydex software stack is made up of several web apps tailored toward solving these problems for multi-plant customers.

 

Business Intelligence (BI)

Emydex BI is the latest app of the Enterprise layer allowing customers to surface data to provide visual real-time and trending analytical dashboards. Sitting at the corporate level allows integration to multiple plants to surface data as well as other third-party systems such as ERP & financial systems.  Find out more here

 

Master Data Management (MDM)

Master Data Management (MDM) is designed to control data integrity to ensure it is consistent across all plants. The Master data management module allows customers to centrally manage master data such as products, label designs, kill line destinations as well as other required data.

This removes the effort needed by plant staff to replicate data into each instance of Emydex which instantly reduces the risk of human error. With EMS MDM, corporate users can centrally control all aspects of master data which creates consistency across the business. An example of this is that if a label design is managed centrally, the label will look identical, no matter the plant it was produced from, which from a customer's point of view can be critical. This can also reduce incorrect labelling which can cause product recalls and market rejections, impacting the business brand and reputation.

 

EMS App Deployment

This app empowers the Emydex customer's IT department to take control of deploying the Emydex applications out to the plants. This increases IT security and allows the IT department to pull updates into the business network to then choose when to deploy to the individual plants. This in turn allows the customer to be more self-sufficient in relation to updating plant's MES software outside of production.

 

EMS Exchange

EMS Exchange is Emydex’s newest approach to integration between the plants and third-party systems such as ERP systems and cold stores. It allows for the configuration of rules to route data from one system to other(s). This reduces the customisation required to integrate the Emydex applications into other third-party systems

 


Enterprise Quality Management System (EQMS)

Emydex’s first Enterprise module was the Enterprise Quality Management System (EQMS) which allows customers to centrally control, capture, store and report on various quality & technical aspects of their operations.
Find out more here…

 

The Future of EMS

The Emydex new product development team are busy working on new apps and features to further extend and enhance our offerings, including additional EMS modules such as Centralised Product Specifications, Production Planning, Payments, Livestock Appointments and Yield Costing. 

Watch this space!

 

If you want to learn more – contact Ireland, Australia, South Africa or North America offices

Request a Demo

Filed Under: Africa, Australia, Carcass Management, Company News, ERP Systems Integration, Europe, Industry News, Kill Line & Settlements, Markets, Packing Management, Product News, Production Planning, Quality Management, Recipe Formulation, Software, The Americas, Traceability Reporting, Warehouse Management, Yields & Costings

Emydex CEO Update

19th October 2021

A note from Emydex CEO, David McMahon

The Emydex country teams, still mainly working from home, are busy working on a number of large customer projects. These include Emydex V5 system upgrades for some of our larger multi-plant customers in Ireland, as well as continuing to build ‘group standard solutions for some of our newer multi-site processors in Europe, Canada as well as New Zealand

Throughout 2021, Emydex has continued to solidify its position as a global provider of MES solutions by building out our people and bases in the further stretches of the world including New Zealand and in North America, where new customers and new employees have been added to both Emydex companies established at the end of 2020

On the Product Development front, our software has evolved from our traditional 3-tiered software stack comprising the core platform, software modules and business logic, to add two new layers of software.

Our new Automation layer includes a suite of software modules such as the DCI (Data Communications Interface) that enables Emydex software to connect to factory floor automated machines and robots via standard protocols (OPC) as well as a new Simulator module that enables our customers to conduct scenario planning, as well as to test Emydex software in advance of the installation of factory floor machinery and to train operators in advance of go-live

Our new EMS layer of software developed for our enterprise-level multi-site processing customers, includes software modules such as Master Data Management, Emydex BI, EMS Exchange, Centralised Reporting as well as App Deployment, a suite of software applications designed to facilitate the central creation and dissemination of data files from group HQ to remote plants, as well as consolidated analysis and reporting.

Finally, our technology mix has expanded beyond our traditional windows desktop applications running on-premise, to complement these with new web-based applications (Blazor) as well as Android applications such as our new XDA for handheld scanning applications, a replacement for our legacy SDA application running on the end-of-life windows mobile operating system.

Looking to the future, Emydex plans to continue to grow our teams of people in Ireland, North America, Australia and New Zealand, as well as form new strategic partnerships with global providers of Industrial equipment, ERP integrators and MES consultancy firms with specialist knowledge of the workings of the meat, fish and food processing industries.

If you want to learn more – contact Ireland, Australia, South Africa or North America offices

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Filed Under: Africa, Australia, Company News, Company Updates, Europe, Markets, Software, The Americas

Tracking Operational Performance in Further Processing Plants

24th July 2021

Tracking Operational Performance in Food Processing is significantly different than in traditional Manufacturing Processing.

I worked for many years as a Director of Technology for a large multi-site meat processor in Canada. I later switched tracks to become an independent software consultant helping several mid to large meat processors. For the last 15 years, I have worked with software vendors like Emydex, to implement shop floor solutions for meat, fish, and food processors. I have been trained in the standard APICS (American Production and Inventory Control Society). The APICS standard approaches for manufacturing control needs to be modified to support the requirements in the meat and food processing industries.

Users and companies in the food industry are very hands-on people looking to provide the best quality food for their customers, with many of them skeptical about the use of software to improve their processes. Their work experiences have found that standard ERP shop floor software does not work for their operations and these companies are having to rely on many manual workarounds with limited improvements. The key phrase used in a continuous improvement project is “What gets measured, gets managed” and what’s managed, improves! The problem is getting reliable production information from the shop floor in a timely manner.

The key to providing accurate operational measurement and traceability is tracking the movement of materials from initial receiving through the production process to a final finished product and shipment to the end customer. The diagram below shows the required flow for production control.

flow-of-production-control

Receiving / Intake Purchase Orders (PO)

Like other manufacturing, all goods for manufacturing need to be received against a purchase order (PO), the difference is that during the intake/receiving process there are several additional information points that need to be captured.

In addition, the received materials require a readable barcode from the supplier or have one created the intake/receiving process:

    • Food Processors require traceability of all the raw materials, ingredients and any packaging materials that make contact with the finished product
    • For raw meat and vegetable materials, we need to capture what vendor/packer harvested the animals and on what date were they harvested.
    • For ingredients and packaging, we need to capture Lot information and best before dates
    • We need to capture both quantity (number of containers) and weight or volume of the received materials. The software needs to be capable of tracking two units of measure, quantity and weight or volume in inventory. We need to keep track of Lot and other information in the inventory control module.
    • It is hoped that the vendor providing the purchased goods would provide readable barcodes of the received product, but frequently the receiving plant will need the capability of creating internal barcodes to apply to the receiving pallet or in some situations, each individual container
    • In the food industry there are many HACCP and Quality checks that are required during receiving to ensure the purchased material is safe for use in production

The receiving process provides the initial traceability link to the received materials

Once the material is received it is moved to an authorized inventory storage location. In the food industry companies need to control where allergen materials are stored. This receiving/intake process is critical to assign an internal lot number to allow tracking through the process and back for recall and measurement reporting.

Production Work Orders (WO)

The next key process is to track to issuing materials to a production Work Order in order to transform those materials into WIP (work in process) or finished goods. Many food processing companies struggle with the concept of work orders. A work order is a document given to the manufacturing shop floor by the production planner as an authorization to manufacture a certain quantity of one or many items. The work order provides all the information about a production task. The work order can include details on how to complete the job, the location or area that the job is being completed, what ingredients and materials are required and the expected output from the completion of the work order. The work order is also the link (traceability) of the flow of product through the food plant. 

All food plants have some method of informing production what they should be making, many plants do not call these instructions a work order but that is what is used in best of class food processors. The work order is the method of allocating ingredients/materials and labour transactions to a production step or task.  The value of using a work order is that they tend to boost productivity in very efficient ways because of the clear instructions and it provides the data capture points for continuous improvement monitoring. 

Most food processors start with creation of the work orders manually based on a production plan, and then over time look to leverage the capability of their ERP system MRP module to generate the production demands in the form of work orders.

The work order is the tool to convert or consume materials and convert them into producing a different enhanced output product either a finished good or a work in process item. The work order is able to generate operational measurement reports in the form of yields (measurement of input product compared to the output, and measurement of standards (BOM) quantities to actual quantities used or produced) and labour analysis. Since the plant solution is yielding data from purchasing through to the end production, the software solution can capture and flow actual costs from a PO to an end product. 

The purchased material can flow through multi work orders of blending, forming, cooking and finally a packaging work order to produce the finished goods. The work orders provide the links through the production process to track the movement of product and capture the manufacturing performance of yield and labour.

Inventory Control

Inventory control is the module that monitors the plus and minus as the materials movement through the production process to finished goods and eventually to an end customer. The inventory control module in food processing requires the following unique functionality:

  • Ability to manage and control two units of measure
    • Quantity, boxes, pallets, containers, totes
    • Weight or Volume
      • Note the solution needs to be able to track variable weights (catch weights) as materials in a container can each have a different weight (example each box with 3 hams in a box weigh a different amount)
  • Ability to capture lot information
  • Serialized box and pallet control improve the accuracy of inventory
  • Ability to control dates for the product
    • Best before
    • Use by date
    • Harvest Date
    • Etc

The inventory control module is used to ensure you have the correct amount of inventory to support production, Min/Max levels, and age of the products. The inventory module is also the control tool to ensure all the production process are flowing correctly. Inventory control can provide the following improvements in operations:

  • Reduce distress sales and plants have visibility as products are reaching their sell by dates
  • Reduce production material expediting as the availability and age of the materials/ingredients are verified prior to production
  • Efficiency of finding the products is improved as the inventory control system is aware of where stock can be located at all times  
  • Inventory turns can be tracked to ensure efficient use of warehouse resources
  • Ensure optimal stock rotation that ensures the oldest materials are used first
  • Any missing production transactions will show in inventory

Sales Order (SO) Picking

Sales Order Picking is the final transaction of issuing products to customers and have the following unique requirements in food processing.

  • Controlling of order picking to ensure the oldest or the oldest product that a customer will accept is picked. Note that some customers have specific age restrictions that they only will accept fresh product that is no greater than 3 days old or product must have a best before date of 30 days. The picking software needs to be able to support those customer specific requirements.
  • During picking we need to capture the actual container variable weights (catch weights) as product is sold by the container but priced by the weight in the container
  • The efficiency of the order pickers can be monitored
  • All the lot traceability information needs to be captured during the picking stage

Conclusion

Implementing a formalized production process that is controlled with work orders saves a lot of time, it can increase efficiency, reduce overtime, improve visibility of production, and provide traceability for any recalls that could be required. 

Food Processing continues to get more complex due supply chain pressures, labour shortage, the need for production efficiency in competitive markets and the looming price pressures. 

Emydex Technology has a proven food industry solution that can integrate with your current systems.

Please contact me Terry McCorriston to start your journey to improve operational performance on the shop floor. 

 

 

Contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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Filed Under: Company News, Product News, The Americas, Traceability Reporting, Warehouse Management, Yields & Costings

Growth in 2020 despite Covid-19

27th November 2020

Emydex expands in 2020 despite Covid-19 with year-on-year growth in sales

New office openings in Canada and New Zealand. New hires in Ireland, Canada, Australia, and New Zealand. New customer signings and new plant go-lives.

Sales Growth

In a year dominated by the Covid 19 pandemic, global lockdowns, as well as restrictions on domestic and international travel, 2020 has seen another period of solid performance by Emydex, at a time when all staff in all market offices are working from home since mid-March.

In the first 9 months of 2020, Emydex recorded sales growth of over 10% compared with the same 9-month period last year. Emydex is pleased to see the business continue to grow throughout what are extremely challenging trading conditions.

Remote Working

Restrictions on the international movement of people have had the biggest impact on Emydex this year, with our customers and staff restricted in their ability to visit factories for business analysis engagements and project implementations in person.

South Africa

In September, Steynsburg Pork, a new Emydex customer, went live with the first phase of their Emydex system installation, at their new greenfield plant in South Africa. This new world-class farm and abattoir facility will process up to 4,800 sows per week once operating at full capacity.

Phase 1 of the project saw Emydex go-live with a “door to door” solution, including animal delivery, pig processing kill line, carcass management, into boning, case labelling, warehouse management and sales order picking.

The project was supported on-site by Emydex’s long-standing partner for the African market, Summit Process Solutions, and a special thanks to both Rodney and Jeffrey Macer-Wright for their help and assistance on the ground during the lead up to go-live, and several weeks post-go-live during the project stabilisation phase.

New Zealand

Around the same time, the Wilson Hellaby Group in North Island New Zealand went live with their first Emydex system, a state-of-the-art automated carton labelling system operating in the pack-off area of their beef and lamb boning halls of their Auckland Meat Processors (AMP) plant.

Unmanned labelling stations provide higher quality and consistency of labelling, eliminating errors, reducing reworks and recalls, whilst also reducing labour costs. Improvements in line speed and throughput mean that the automated pack labelling lines can process up to 18 cartons per minute. The system is fully integrated into the boning halls and provides real-time visibility of all stages of the production process for full traceability.

Emydex acknowledges the efforts of Ian Carson, Senior Consultant with Emydex Australia in our Brisbane office, who flew from Brisbane to Auckland and back during the lockdowns in both countries to support the Emydex go-live in the group’s Auckland Meat Processors (AMP) plant in Auckland.

Whilst onsite in AMP, Ian provided the eyes and ears for our system solutions and engineering teams working remotely on the project in our Dublin and Brisbane offices, relaying real-time video footage back to the engineers and testers working on the Emydex system solution on pre-go-live testing. Ian had to self-isolate for 2 weeks on both sides of the trip, going above and beyond the call of duty.

Canada

In Canada, the Emydex team have been working remotely with the Canadian Fishing Company (CANFISCO) to continue implementing Emydex functionality into the organisation remotely.

Having completed the first phase implementation covering Groundfish applications, the focus is now on applications for future improvements, including analysis of expected costs against actual costs, gross margin visibility at the different levels (including vessel, customer, and sales order analysis), as well as the automation of HACCP and QC processes and cold storage invoicing.

In addition, Emydex have also been completing requirements analysis for another multi-plant, major food manufacturing company in Canada. Although the first two factory requirements gathering visits were completed in person, the remaining factories have since been completed virtually using video conference technology again due to travel restrictions.

Expansion

To support growth in our two newest overseas markets, Emydex incorporated two new overseas companies in Canada and New Zealand in November and welcomed new hires to join both teams.

In Canada, Nathan Kelman joins the Emydex Canada team as a Senior Solutions Engineer. With over 8 years of programming experience working in software development roles around the Greater Toronto Area, Nathan will work on Emydex solutions development as well as support with our customers in Canada and the US

In New Zealand, Hermien Van den Berg joined the Emydex New Zealand team in September, as a Senior Project Manager, based in Auckland. With over 10 years’ experience working as a project manager for companies such as Coca-Cola in South Africa, Hermien will manage our growing New Zealand team, working remotely on customer projects including WHL and Silver Fern Farms.

(Jan 2021 update) Vadim Shegay and Wayne McRae also join the growing Emydex NZ team, both as a Senior Solutions Engineers working on ongoing Emydex projects spread over the North and South Islands in New Zealand.

Contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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Filed Under: Africa, Australia, Company News, Company Updates, Europe, Industry News, Markets, The Americas

Emydex growth in overseas markets

29th May 2020

An Emydex company update as the world begins to unlock from the global Coronavirus pandemic that has severely affected the global economy since the beginning of this year.

Having just closed out our latest financial year-end to April 30th, Emydex is pleased to announce that the company grew by a further 20% year-on-year this year, following similar strong growth when the company grew by 30% last year.

In line with our company vision, over the past year, Emydex added further Tier 1 customers in our chosen markets, on the strength of which the company has expanded its presence in all the markets we serve, with further new hires added across the board, detailed below.

In addition, Emydex has added a suite of new products and modules to our factory floor solutions offerings, including a range of products focussed on larger multi-site meat, fish, and food processors. New products include the Emydex Enterprise Management System (EMS), Emydex Exchange as well a suite of group-level applications like Master Data Management for products, labels etc. In addition, consolidated group reporting, BI dashboards and a host of new web-based and Android applications are now available.
For further information read our New Year, New Products news story.

Europe

In Europe, following the successful implementation of Danish Crown’s Emdyex pilot project in the group’s Hörby plant in Sweden (read story), Emdyex are now live in the Danish Crown Scan Hide facility which processes premium hides for high-end products. We are also currently working with Danish Crown on several additional new plant roll-outs running in parallel, including Emydex factory floor systems for Danish Crown’s Aalborg plant in Denmark.

Emydex is also working with our long-standing customer, Kepak Group, to upgrade six of their beef and lamb primal processing plants in Ireland to our latest Emydex version 5 software. Also in Ireland, Ashbourne Meats have gone live with Emydex in their two processing plants in Roscrea and Naas (read story).

Africa

In Africa, building on our existing Emydex customer installations operating across South Africa, Botswana, and Namibia, Emydex are working on a new greenfield plant implementation for Steynsburg Pork in South Africa due to go live in Q3 2020.

In addition, Emydex has successfully implemented our Enterprise Quality Management System (read story) with new customers including Purecare in South Africa that are using our quality management system to complete scheduled services and emergency repairs on reverse osmosis machines which feed dialysis machines within hospitals throughout Southern Africa. Purecare management now has instant visibility of jobs that the technicians are completing in the field and can invoice for these services, including the quantities of spare parts, with ease.

Australia & New Zealand

Building on our earlier successes with Emydex customers such as O’Connor Beef in Victoria, Harvey Beef (read story) in Western Australia, and the Sunpork Group (read story) in Queensland, the Emydex team in our Brisbane office (read story) are currently working on a number of new customer project implementations including WAMMCO (Katanning) and Southern Meats (Goulburn), Mort & Company, as well as Silver Fern Farms and Wilson Hellaby/Auckland Meat Processors in New Zealand.

Our Emydex Australia office also welcomed new additions to the team including Karen Rogers, ex-Sastek/Cedar Creek as a business analyst working alongside Ian Carson, as well as Charles Joseph, Project Manager. Most recently, Emydex welcomed both Allan Nielsen and David Wang to the Emydex Australia software delivery team, both who join at the same time, coming from JBS Australia where they worked in JBS’s Brisbane software development team for 8 and 5 years, respectively. Utilising remote working technologies both Allan and David are integrating and collaborating successfully with the local Brisbane team, as well as the Emydex teams based in Dublin and Toronto while working from home remotely due to the Covid19 restrictions.

North America

In North America, Emydex continues to work with existing customers such as Donalds Fine Foods, with pork processing plants running Emydex box labelling systems at their plants in Richmond and Langley in British Columbia, as well as Moosejaw, Saskatchewan.

In BC Canada, Emydex is recently live in two of the Canadian Fishing Company’s (Canfisco) plants located in Richmond and Delta Pacific. Emydex is live within Canfisco’s two groundfish processing factories integrated into their MS Dynamics 365 ERP system.

In Wisconsin, US, Emydex are working with Strauss Brands, a large beef, veal, and lamb processor to implement Emydex box labelling systems on their factory floor integrated to their Dynamics 365 ERP system.

Supporting Terry McCorriston (ex-CSB systems) who has been Emydex’s agent in the region for the past 3 years, based in the Greater Toronto area of Canada, Emydex welcome Irish-born, John Keating to the Emydex North America team, as a senior engineer to support our growing North America customer base as well as our global 24x7 support team.

Looking Forward

With all countries in the markets that Emydex serves, who are beginning to take their economies out of lockdown post the pandemic crisis, Emydex look forward to a positive second half of the year. The company will focus our efforts on delivering on commitments to our customers in Europe, Africa, Australasia, and North America.

Emydex will also continue to further our advances with respect to our software platform helping to enable automation within food processing factories. Automation delivers labour savings as well as improved productivity and efficiencies. With the need to maintain social distancing in this new world order, more and more factories will look to automation, as a means of safeguarding their businesses against any further pandemics that might arise in the future. Machines don’t get sick, at the end of the day.

Contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

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Filed Under: Africa, Company Updates, Industry News, The Americas

When Canfisco went fishing for an IT partner

16th April 2020

Following acquisition and growth, The Canadian Fishing Company (Canfisco) found themselves with a variety of different legacy IT systems, all working independently. They turned to Emydex to help land one system that integrated everything.

Meet the client

The Canadian Fishing Company (Canfisco) has sustainably harvested wild fish from the coastal waters of the Pacific Northwest for over 110 years. The company operates the largest fishing fleet in British Columbia, over 850 vessels, that every year lands over 100 million pounds of mostly salmon, herring, rockfish, halibut and hake. Landed fish is supplied to the company’s nine processing plants located on the pacific coast in Richmond, Prince Rupert, Greater Vancouver, and Alaska.

The opportunity

Canfisco has grown both organically and through acquisition. As each new acquisition was moved into the Delta Pacific Seafood location, the software and processes were not consolidated into a single integrated process or software application. This left Canfisco with six different major applications and many Excel applications to compensate for the different systems at work throughout the group.

“Company acquisitions had left us with a patchwork quilt of components and old systems that were handling all of our processing.”
John Capling, Project Manager, Canfisco

However, the greatest risk to the business came from the out-of-date applications running on an over 25-year old Unix platform with limited hardware support. This environment left a very disjointed operation that only worked due to the efforts of staff acting as the glue to keep everything working together. Before Emydex came on board, Canfisco had at least five BOM process, four box labelling process and three separate financial applications in place in the organization.

What we did

Canfisco needed a new IT system that could provide a single source of the truth for the organization, providing improved visibility and measurement throughout the business, streamlining administration and, ultimately, improving the performance of the company.

The consensus within the various departments and plants was that any new software solution should be able to replicate what they were already doing, process-wise, i.e. it should keep the good things that worked well and with which everyone was familiar. To this, we should add some magic in the form of some low-hanging savings improvements, whilst at the same time providing the foundation for a software system that can grow into a more advanced solution over time.

Although we are replicating Canfisco functionality I was impressed to see how the Emydex team automated the link between the plant’s recorded catch of fish to actual sales, to ensure Canfisco sales can presell the fresh fish. This ensures they can get maximum value for the catch versus having to freeze the fish for less profits.
Terry McCorriston, Sales Manager/Business Analyst, Emydex North America

Going Live

Canfisco understood that they needed to address the highest risk area which was the groundfish applications running on the old Unix system so a phased implementation was taken to minimise any operation interruptions. After initial consulting and analysis, it was decided to go live with the ground fish box labelling and fillet line in December 2019 and bring on the port receiving in spring of 2020.

The Results

Key to the success of this project was to ensure it would be a gentle evolution and not a revolution. Keeping staff at all levels throughout the operation happy was very important and Emydex was careful to tread lightly. The most obvious improvement has been the elimination of the major risk of running the business on antiquated unsupported Data General (DG) Unix equipment. While there are a few minor applications still on the Unix platform, the team is working to quickly migrate them in the next phase.

Phase one has been completed but already administration efficiency has improved, as expected, thanks to reduced duplication of entry into multi applications and processes. Time consuming consolidation has been reduced and as other fish species are migrated to the new system in upcoming phases, staff will see all of the improvements fall into place.

“Emydex combined a bunch of old systems into one to handle all of our processing. Now everything is processed and tracked through one piece of software. Phase one went very well and so far, it is looking very good and the great thing is there wasn’t a steep learning curve for our people on the floor. Visibility has improved greatly, and we know real efficiencies are coming down the line.

Emydex took what we liked from the old systems and mirrored it, especially with scales and processes – things are labelled now and tracked automatically as opposed to manual entry of old.”
John Capling, Project Manager, Canfisco

There is now better traceability of fish from catch, through processing, to the end sale. Operational performance has improved too due to reporting on giveaway and production yields (with a potential of 2% improvement in raw material utilization) and, of course, Emydex has provided the foundation to build the operational performance measurements over time.

Interestingly, most of the implementation was done remotely which saved costs for the client and also worked out perfectly as the Covid-19 pandemic struck right in the middle of the project and had little effect on our timelines.

“I was happiest with the Emydex team’s flexibility to work with Canfisco to adapt (the software) to allow a phased implementation. I was also impressed that Emydex was able to handle the volume of transactions from day one of going live.”
John Capling, Project Manager, Canfisco

What's Next?

This is the first phase of the implementation – the next phases will cover other fish species – and it builds the foundation applications for future improvements, including analysis of expected costs against actual costs, gross margin visibility at the different levels (including vessel, customer and sales order analysis). Improvements in dry goods control will come next as will the automation of HACCP and QC processes and cold storage invoicing.

In other's words

“Emydex spoke our language, much more than Microsoft… they understood our industry and our business. The (Emydex) system is friendlier, easier to use, intuitive and when the warehouse guys saw it they gave us their blessing so the decision to run with it was a no-brainer in the end. It has replaced very old legacy systems that weren’t integrated and left us very exposed to risk. The result is a solution that’s much more efficient and customisable so that we can add functionality as people have requested it.

The Emydex team were great – very responsive and easy to work with, despite the time difference… very professional and they really know their business. I’m looking forward to Emydex expanding further into our other processes, cold storage, our warehouses and beyond”
Mark Cornell, Senior Vice President

Contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

Request a Demo

Filed Under: Customer News, ERP Systems Integration, Fish & Seafood, Industry News, Packing Management, The Americas, Traceability Reporting, Warehouse Management

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