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A new day at Dawn Meats

Dawn Meats is an outstandingly successful meat processing group. When they wanted to streamline their quality management system on the factory floors, they turned to Emydex

Meet the client

Dawn Meats is a family owned business that was established in Waterford, Ireland in 1980 and has grown to become one of the largest and most important beef and sheep processing groups in the industry. The group employs over 7,000 people in dozens of countries, including 10 sites in Ireland and 12 in the UK, exporting to over 50 countries worldwide.

Every year, Dawn Meats processes over 1 million cattle and 3 million sheep, generating more than €2 billion in turnover for the company and contributing over €1.67 billion to rural economies through 30,000 farms in Ireland and the UK.

The numbers are staggering and so is their success.

The opportunity

Dawn Meats developed their own in-house quality management system which largely relied upon manual, paper-based checks all along their factory floors.

While this was rigorous and helped to maintain the very highest levels of quality products for the company, it was inefficient, creating delays, tons of paper, hours of data entry and leaving the door open for error. The old manual way of working involved lengthy printing, handing out, filling in, returning, checking, countersigning and storage of paper records. On top of that, files had to be physically retrieved in the event of audit.

“Dawn Meats wanted to do away with paper-based quality checks along the floor and to use the data they collect in a far more efficient manner to drive improvements. They wanted a quality management system that would create actions and alerts automatically, so that managers could see in real time what has been done. This would mean they could make more informed decisions and corrective actions, improve compliance and reduce issues.”

David McMahon, Emydex CEO

Since 2013, Emydex have being developing their Quality Management System capable of being used in single site as well as across multi-site Group processors like Dawn Meats. Emydex’s Enterprise Quality Management System (EQMS) is, in short, a software system that allows food processors carry out their factory and supplier quality and audit checks on tablets, reporting instantly in the back-office, replacing all paper-based quality check sheets on the factory floor.

A perfect fit for Dawn Meats.

What we did

There were five main drivers behind Dawn Meats decision to select Emydex 

The first was Emydex gave them a single system, with our quality module sitting alongside all other Emydex factory floor Production or Warehousing modules on a common platform.

Next, our solution can be fully integrated to shop floor industrial machinery, capable of scanning barcodes, meaning no manual keying of data needed. 

Thirdly, the Emydex EQMS system can be installed on-premise or in the cloud. Emydex don’t force customers to operate their QMS out of the cloud, they can install on-prem if required. 

Another key differentiator is the system can work off-line as well as on-line for all compatible mobile devices, using local databases. Meaning operators can switch to off-line mode when capturing quality data in areas with poor or zero wi-fi coverage. 

Finally, the system is very configurable in-house including an easy to use QC workflow builder tool. This function allows in-house QC personnel (non-IT people) to design and build their own Quality workflows in-house, including QC surveys, QC check-sheets and quality audits, without the need to involve either Emydex developers or their internal IT department.

Going Live

The Emydex EQMS system has been running in at Dawn Meats Irish facilities in both Rathdowney and Carroll’s Cross plants for a number of months. 

At this point Dawn’s group technical QC team have configured internally almost 200 separate QC workflows in Emydex including for example, Abattoir and Boning hall pre-op checks, GMP audits, metal detector checks, glass and hard plastic, knife register and attendance checks etc. 

Once built centrally, such workflows can then be used across all the group’s sites. Having completed site testing over the past number of weeks, the system is currently being rolled out to Dawn’s remaining processing plants in Ireland including Grannagh, Ballyhaunis, Charleville and Kilbeggan.

The results

Emydex EQMS helps Dawn Meats to streamline the QMS processes across their factories and to ensure they are working to the most effective QMS system. As it standardises the QMS and FSM systems across the group it improves compliance and shares best practice throughout all of the facilities. 

Using the Document Management System included within the system, sites can share generic documents and processes, and tailor the specifics to the site. This reduces time lost in writing up documents and figuring out procedures and risk assessments. 

The system creates actions, alerts, notifications and alarms in real time and automatically tells them when they are out of compliance, forcing the immediate implementation of corrective actions.

It improves compliance and reduces issues in announced and unannounced audits, reducing risk with defective product, product recalls and customer satisfaction.

The Emydex system frees up resources to drive product quality improvements and also frees up archive space and storage. It will give central management a holistic view through instant visibility of all factories in one centralised system, making KPI reporting easier and that maximises safety, quality and compliance. 

Finally, this accurate QMS data can drive operational processes and business decisions, helping continuous improvement by providing instant effect data.

In other's words

Speaking shortly after the Emydex system go-live in Dawn’s second site at Carroll’s Cross, John Coleman, Dawn Group Technical Manager in Ireland said,

“The result is that resources have been freed up, saving cost. Less paperwork, collection is instant, no errors, less time, no printing, archive space has been freed up, we have instant and easy retrieval of documents – everything has improved and is more accurate. 

We got what we wanted which is improved collection, visibility and use of our data. That instant visibility means we have real-time situation reports. The tangible savings are obvious – less paper and less ink, for example. The less obvious savings are evident too – less time and effort, fewer mistakes and corrections, reduced hold-ups, etc. I can see if people are making the required quality checks and if they are making them at exactly the right times.”

Working with Emydex has been great - they understand their system and have been very helpful. Emydex created a system for support that includes excellent on-going communication. We have worked with them over the past decade on traceability, and so we trusted them. I like how their QMS system is so flexible, and how they could configure it to how we wanted to work – not something you get with an out-of-the-box solution. That flexibility meant that we were given artistic license as to how to develop our own workflows.

John Coleman 

Dawn Group Food Safety and Quality Manager 

What’s next?

The next phase is roll out Emydex’s EQMS to all 8 Dawn Meats factories in Ireland. Over 2020 the system will be introduced to Dawn’s sites in the UK.

 

For more on Emydex's Quality Management system, read:

Electronic Quality Management Systems for the Food Industry


or contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

Request a Demo

Forresters takes off

How a family business scaled up to become an industry powerhouse

When independent, family-owned business Forresters wanted to take the business to the next level, they turned to Emydex and we were with them every step of the way.

Meet the client

Established in 1972 and based in Cheshire, Forresters is one of the largest suppliers of cooked, raw and coated poultry in the United Kingdom. The company supplies retailers, food services, pub retailers, manufacturers and catering butchers with a variety of frozen and chilled branded and own label chicken products.

The opportunity

Forresters had the expertise, the market and the reputation to help them to take the business to the next level. The issue was with operations and one of the biggest hurdles was the fact that their existing production and billing systems were built in-house and not integrated to their back-office ERP system. In practical terms, the production lines couldn’t handle any more as they were currently configured.

Maintaining and updating the systems was costly with little support, resulting in an over-reliance on a few key individuals. In addition, Forrester’s was unable to report in real-time on their daily production, stocks, traceability, yields and costs.

What we did

Forresters managers and Emydex specialists worked closely together to work out how to blend the best technology with the company’s own expertise to create an operation that could upscale as needed. Forresters commissioned Emydex to develop a production management and traceability reporting system which would operate on the shop floor and in the back-office for data maintenance, analysis, trending and reporting.

We began with phase one which was the installation of our packing and processing module on a dozen shop floor weigh-price labelling packing terminals. The Emydex weighing and labelling software system for finished products features easy-to-use label design, compliant with all EU regulations.

With that up and running we moved on to phase two which covered the roll-out of a factory-wide solution that covered the entire line. It was designed to give full traceability from start to finish, from intake of the raw material by purchase order, defrosting, cooking, production work orders, marination, packing, analysis by retail line, full stock, yield and dispatch control and then on to Sage 200 accounts for invoicing.

Vision System

A part of the project which was not in the original scope was the introduction of a Keyence vision system and barcode reader, that we fully integrated into Forresters’ Emydex solution. The Emydex software communicates with the Keyence vision and barcode reader, automatically checking for the correct batch number, use by date, product code, label layout / structure and barcodes on packs as they move down the packing line. If they are as they should be, the system triggers the printing of the correct box label for the product, rather than requiring the operator to press a button to print it. If either the label or barcode is incorrect, the Emydex system lets the operator know. The benefits of this system include more accurate product labelling, with less errors and potential recalls.

The results

This system is now live on the factory floor, door-to-door including all of Forresters fixed weight lines. The biggest and most immediate benefit of the new Emydex system is the reduction of manual input which has eliminated the risk of human error. Packing is now fully automated and labels are printed automatically when the correct number and type of packs are in the box, saving time, resources and money.

Forresters now has complete visibility over their entire production management process. They are no longer reliant on key individuals to manage in-house systems and they have a full support team on hand should any issues arise.

Most importantly, the Emydex system provides management and supervisors with real-time and accurate reporting on factory stocks, production, as well full traceability reports.

Profitability is up, human error has been eliminated and the factory has scaled up as a direct result of the improvements in efficiency and production brought about by the Emydex solution.

Commenting shortly after go-live Heidi Dilliway-Nickson, Director with Forresters said “the Emydex system is very efficient, easy to operate and works well for us. The full traceability we have gained saves masses of time - what used to take the QA department days to analyse is now instant. Emydex never say they can’t do something: they’ll listen and go away and come back with an answer, they always find a way.”

John Acornley, Finance Manager with Forresters added “We packed over one million packs last week and we have thirteen production lines where we used to have two: the company has expanded massively, and we couldn’t have done it without the Emydex system in place. It helps us to drill into products and see what’s happening in real-time, following every chicken through every step and that means stock rotation is perfect, quality is perfect. That means we can see issues and potential problems and react before they have an impact. The savings in time and paperwork alone have made it all worthwhile and the traceability reporting is brilliant – we can make important decisions on the fly. QMS is coming soon and will replace the last troublesome bits of paperwork in the factory.”

What’s next?

Next comes the QMS system and rolling out the solution to the factory’s remaining multi-pack lines.

For more on Emydex’s Quality Management system, read:

 

Electronic Quality Management Systems for the Food Industry

 


or contact Sales in any of our Dublin, Brisbane, South Africa or Toronto offices

Request a Demo

When an innovator works in partnership with a leader

What happens when an innovator works in partnership with a leader.

A new Emydex system has helped production run a lot smoother for Danish Crown subsidiary KLS Ugglarps in Hörby, Sweden

A blue-chip client

When Danish Crown approached Emydex about designing and implementing a kill line system on a pilot basis for their plant in Hörby, naturally we were very interested in talking to them.

After all, Danish Crown is one of Europe’s largest meat processing companies and the world’s largest pork exporter. As a group it is involved in a long list of other food products with subsidiaries that include a number of very well-known names in the industry: Friland, KLS Ugglarps, Scan-Hide, Tulip Food Company, Tulip Ltd (UK), Sokolow, Dat-Schaub, ESS-FOOD and WestCrown.

Danish Crown was established in 1887 by Denmark’s first co-operative meat company and today has market access to more than 130 countries around the world. It has sites spread across 10 countries in mainland Europe, the UK and most recently China. Working with this blue-chip organisation presented a great opportunity for Emydex.

The pilot site

The pilot site was the operation in Hörby, Sweden and the brief was to create a modern factory floor IT system that was both highly-configurable and flexible that Danish Crown could potentially roll out across multiple production sites within the group

A challenge for Danish Crown was that through acquisition of processing plants around the globe, their factories use various software solutions of different origin and version, which were difficult to for their Global IT team to manage, as they weren’t integrated, and so some factories were not running as efficiently as they could be.

How we approached it

We assembled a project team of Emydex solution engineers and managers working in Dublin and Danish Crown’s central IT team working in Denmark and they collaborated to commission and configure a state-of-the-art Emydex software solution for the Hörby plant.

The new system featured a number of Emydex modules including Beef and Lamb Kill Line, Primary Packing and Processing, Yield Reporting, Carcass Management and Order Processing/ ERP Integration.

One of the more important elements we had to include was integrating with the Swedish Central Animal Database (CDB) which enables files sent by the government listing every live beef animal to be imported into Emydex. When animals are entered at the stables as they arrive at the factory, their ear tags can be validated against the central database.

Going live

We were ready to launch phase one within 5 months of contract signing, and in January 2019 the collective team from Ireland and Denmark met at the Swedish plant, to prepare for and go-live with the new Emydex system. The implementation went very smoothly thanks to rigorous testing and preparation.

The results

Hörby now has a robust factory floor solution and the most immediate result has been increased productivity for KLS Ugglarps and Danish Crown. “With the new Emydex system one of the added benefits is that it enables vet inspections all along the kill line in real-time. Hide processing has increased visibility and carcass intake is smoother via ASN or parse barcodes which eliminates onerous data entry” said Shane Hayes, Business Analyst/Technical Sales with Emydex

In other’s words

Speaking shortly after the Emydex system go-live in Hörby, Henrik Frøsig, Director, Solutions & Innovation, Global IT, Danish Crown commented,

“From day one we were able to slaughter and process more animals than usual. The kill line didn’t stop as it usually might, and everything was more stable and more efficient from the get-go. Our operators are very pleased with the solution… it has a nice interface and does its job very well. They didn’t need much training at all because the screen tells everyone what they need to do and when.

Efficiency and ease of use is why I recommended it to our other facilities around the world. Plus Emydex service is very good, they react very well to our requests and are getting better and better at what they do as they scale up with us. They listen, respond and react and that’s why we are taking them out of the pilot phase and into our group operations worldwide.

(It is) a good system with a great overview with all the information we need at our fingertips. Inventory overview, for example, is now an easy thing for everyone to see immediately. Emydex gives us data we never really had access to and that means innovation and growth is coming to us too, bringing maturity to our own factory here.”

What’s next?

The next stage of the project will include rolling out the Hörby solution to the other six sites in Sweden and then approach Danish Crown’s global network of sites.

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Emydex South Africa Market Update

Over the course of 2018 the Emydex Technology delivery team in Dublin worked in close partnership with Summit Process Solutions, Emydex’s local market agent based in Johannesburg, to successfully deliver three new cold store projects for three new customers based in South Africa. These included the Emydex Cold Store Warehouse Management System complete with required hardware to QK Cold Store South Africa located in Johannesburg, as well as to Table Bay Cold Storage located in Cape town.

A third Emydex system was commissioned for GPS Food Group RSA, also located in Cape Town. The GPS Food Group Cold Store implementation was extended later in 2018 to add further Emydex Production and Traceability reporting modules covering their Value-Added processing operations in the same plant.

The addition of these three new customers, bring the number of Emydex customers to nine in the Southern Africa region.

Stock Maps

Some of the Cold Store Systems delivered include the latest version of Emydex’s Stock Maps functionality. This new functionality enables the Cold Store to view and search against a visual representation of their stock by drilling down through areas and warehouse locations and interrogating stock via graphical views of racks, rows and bays. This latest version of Emydex Stock Maps System now enables Emydex customers to configure, build and maintain Stock Map views themselves in-house via the easy-to-use Stock Map configuration editor.

Distributed Warehouse System

The Emydex Web Application development team in Dublin is nearing completion of a brand-new Distributed Warehouse System (DWS).  DWS is a web-based application for Cold Stores to provide remote access to their customers to run self-service queries on their stock, send ASNs and even Sales Orders via the web client to the Cold Store for action.

Other customers include Meat Corporation of Namibia (Meatco), the largest beef processing operation in Namibia.  Meatco is running Emydex in several of their processing, slaughter, de-boning and further processing plants, as well as a mobile Abattoir operating in the Northern Namibian region.

In addition, the Botswana Meat Commission (BMC) is similarly the largest beef processing operation in Botswana and operates with Emydex’s Packing & Processing software modules at its three processing facilities in Lobatse, Francistown and Maun.

In South Africa, Klein Karoo Meat - the world’s largest Ostrich processor is situated along the garden route between Cape Town and Port Elizabeth.  Klein Karoo Meat make use of Emydex’s Shop Floor, Production Control and Traceability Reporting Systems which are running in their three slaughter and de-boning plants based in Oudtshoorn, Swellendam and Graaff-Reinet.

16 Plants Operating Emydex Software in Southern Africa

In total there are now sixteen separate plants operating Emydex Software in Southern Africa, the bulk of which were delivered in partnership with Summit Process Solutions.  Summit Process Solutions integrates weighing, labelling, inspection, processing, data capture, factory floor software and IT systems to create tailor made solutions for companies in Southern Africa.  Combined with their vast range of industrial equipment like waterproof - computer terminals, scanners, scales, printers etc., they are a perfect match for Emydex’s Software Systems.

Commenting on the Emydex’s success in the region, David McMahon, Emydex CEO based in Dublin said “the success of Emydex in Southern Africa is very much dependent on our local partner Summit Process Solutions.  Not only do they supply, install and support all the industrial waterproof hardware required to run the Emydex Systems, but their professional services team assist with the planning, scoping and gathering of specifications required before the Emydex System is configured by the Emydex Dublin team.  When the time comes for system testing and go-live, Summit are again on hand to assist with preparations for go-live including testing, training and support.  It’s an ideal partnership where each side provide complementary products, services and skills. The Summit team’s twenty plus years of operating in the African region means they have the domain knowledge and expertise needed to have meaningful discussions with both customers and prospective customers alike.”

Rodney Macer-Wright, Summit Process Solutions Managing Director said “In the Southern African market, Emydex offers a perfect software package for our customers as they can offer a complete solution from raw material intake right through to finished product despatch or a standalone system such as the Emydex Quality Management System.

In a changing market such as ours, it is extremely important that a factory floor software keeps up with current trends. With Emydex’s focus being their factory floor software, they are continuously making improvements. They understand the customer’s requirements and are extremely agile in making changes and improvements to the Emydex software solution in order to streamline the customer’s production process. The partnership between Emydex and Summit Process Solutions offers our customers a proven solution with a great match of software and hardware”

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Harvey Beef live with Emydex in Western Australia

In operation since 1919, Harvey Beef is located in the town of Harvey, south of Perth in Western Australia. Part of Harvest Road Group and privately owned by the Minderoo Group, Harvey Beef is Western Australia’s leading beef processor. Stretching across 1.2 million hectares of pastoral farmland, Minderoo cattle stations are dedicated to producing high quality beef for both domestic and export consumption.

Harvey Beef were previously using a legacy factory floor software system comprising a number of software modules including data capture, labelling and 3rd party barcode scanning, that were integrated to their back-office Microsoft Dynamics Nav ERP system.

Full end-to-end Factory Floor Processing System

Due to the aging of the current system, difficulty of upgrading, and rapid growth within the business, a review was undertaken to determine the best course regarding their future IT systems, whether to upgrade or invest in a new system. Opting for the latter option Harvest Road, in December 2017, invited Emydex to submit a proposal to supply and implement a software system which would improve their ability to address their current issues and support growth plans. After the publication and evaluation of an RFP, and a competitive tender process, Emydex was selected to provide the full end to end factory floor processing system, in tandem with Empired being selected to implement Nav 2018 as their choice of back-office ERP system to cater for Harvest Road’s core financials and non-meat inventories.

The key objective of the project was to deliver an integrated system where data is entered only once, with users having access to real time, accurate inventory. Visibility of information across the organisation, along with visibility of stock produced to orders and availability of stock for dispatch, were all key requirements. The system also needed to be able to support new and changing business requirements, increase productivity, reduce inefficiency, and facilitate options for automation and cost savings.

Front row (L-R) - Ian Carson, Emydex Australia, Heather Humphreys, the Minister for Business, Enterprise and Innovation, & Wayne Shaw, General Manager Harvey Beef, signing contracts. Back row (L-R) Kevin Sherry Executive Director Enterprise Ireland and David Eccles, Director Enterprise Ireland A/NZ, were present in Australia for the signing.

The project schedule was spread over five separate phases covering Cattle Processing Line and Payments, Boning Hall and Finger Scanning, Warehouse Management and Nav Integration, Retail Ready and Production Planning.

Kill Line and Payments

Phase one went live in June 2018 and comprised Kill Line and Payments including Livestock Delivery. This automated process allows livestock to enter through an RFID gate and to be scanned into the Emydex kill line system. NVD (National Vendor Declaration) details are recorded and links lot details to appointments, providing traceability and consistency of data from appointments through to grading and payments.

Commenting soon after the kill line go-live in June 2018, Wayne Shaw, General Manager of Harvey Beef said “I think we can say the kill line go-live went pretty well. On week 1, we achieved within 100 head of our maximum capacity which is a good effort for a change this big. The staff are very positive with the result. Everyone can see it is a better system. By weeks end the system was having no negative impact on throughput speed with the kill line system operating at speed, and operators up to speed with using it. Overall a great outcome.”

Boning Hall System

Work on Phase two of the Emydex project commenced soon after, with a subsequent go-live in September 2018, that consisted of Boning Hall, covering Carcass Management and Packing & Processing.  As part of this implementation phase BRI (Boning Room Input) delivers better control over which carcases go into each Boning Work Order (WO). The WO has a set of Rules each carcass must adhere to to be eligible for the Work Order. This gives more control to the planner on what is required for the Work Order.

Warehouse Management and Dispatch

Most recently Phase three of the project, the largest phase of functionality delivered to date, went live in January 2019 and included Warehouse Management, Dispatch as well as Dynamics Nav 2018 Integration. This project phase also delivered intake of third-party raw materials, transfer between internal entities in Harvest Road, transfer out to Cold Stores, and the ability for the Cold Store to dispatch on behalf of Harvest Road. It also included BSM (Buy, Sell, Move) integration, reducing manual entry for producing export documentation.

Commenting on the Phase 3 Go-Live,Wayne Shaw from Harvest Road said  “The feedback has been positive. The rollout has gone better than expected, and I have had a lot of positive comments about functionality being really good. BSM Integration is saving a lot of time that previously was spent manually entering information into BSM, so the integration back and forth between the two systems has saved a lot of time and is a real plus. The scanning inventory in real-time has meant that stocks are correct, which is also saving on average, four hours a day. The feedback on the sales functionality is very positive, with users saying it has exceeded expectations. So well done. The team has done a great job.”

Upcoming Phases

The next phase of the Emydex project beginning shortly, is Retail Ready, which will see the Emydex Retail Packing Software module being implemented. This will be followed by the final phase, Production Planning, which will begin later in the year.

Commenting on the project phases delivered to date, Lorna Daly, Head of Emydex Australia operations said “Following the Emydex roll-outs over the course of 2018 and early 2019, Harvest Road today have a robust end-to-end Factory Floor data capture system that delivers data on-time and accurately. They have more control over data going through the kill line as data is consistent between appointments, delivery and graded information. Real time data for inventory, yields and market pricing, allows for better decision making and view of stock coming close to being out of date. This has led to increased confidence in key metrics, such as stock on hand. Staff now have a modern system and direct access to data, meaning Traceability reports are easy and quick to run.”

 

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Emydex North America Market Update

Emydex Technology, a Dublin company specialising in Traceability Software for the food processing industry, have secured its third customer in the North American market. This contract brings to 120 the number of processing plants using Emydex software worldwide, in 14 countries. The company secured its first North American contract in Canada two years ago with pork processor Donald’s Fine Foods and has since closed a deal with Canadian Fishing Company (Canfisco).

Emydex was established in 2004 by co-founders James Grennan and Redmond Burke to offer fish and pork producers and food processors an integrated production management system tailored to their needs.

Now led by chief executive David McMahon, Emydex employs more than 50 people at its Dublin headquarters and overseas offices in Canada, Australia and South Africa. The company’s factory- floor software is aimed primarily at large-scale processors. The software combines production control with traceability and quality reporting, yield analysis, stock and food safety management.

“We’ve now moved into the Saas (software as a service) space,” said McMahon.

“We are very focused on our three export markets: Africa, Australia and North America.

“We have spent 12 years developing solutions for 60 customers, with 120 plants around the world, and the question then became ‘what else do they need from us?’.

“We’ve spent the last two years building an online quality management system and that’s been really successful. We then went back to our customers with ten other products we were thinking of building and asked them ‘how interested are you?’.

“They came back and offered to help us with design and testing. So, we’re now working on three new products, two of which are Saas, for group production planning group animal payments and Factory of the Future.”

An export-led company, Emydex has customers in South Africa, Australia, New Zealand, Canada and Namibia. The firm targets countries with strong meat exports, a relatively low concentration of large-scale processors and a strong regulatory framework for food traceability.

Emydex is a client company of state agency Enterprise Ireland. “They have helped us with R&D grants for new product development and internationalisation grants to help market entry into our key new markets,” said McMahon.

Written by Elaine O’Regan – Sunday Business Post

The Business Post

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